Hotel Universal

The hotel has implemented daily housekeeping, contactless check-in/check-out, physical distancing rules, and enhanced cleaning. There are also hand sanitizer stations and physical barriers between staff and guests in appropriate areas.

The hotel is conveniently located near Avenida dos Aliados, Torre dos Clérigos, and the Centro Português de Fotografia, making it easy to explore the city's historical center.

Guests have praised the very nice and friendly staff, with special mentions for Mr. Altamir Vieira and Mr. Jose. The 24-hour front desk and multilingual staff ensure a welcoming and helpful experience.

The hotel provides ticket service, wake-up service, safety deposit box, room service, and a tour desk, ensuring convenience and assistance for guests during their stay.

The hotel's central location allows for easy access to the city's main attractions, with the added convenience of being close to public transport stops and various dining options.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported noise disturbances, particularly from nearby construction and nightlife. Light sleepers may want to inquire about quieter rooms or consider bringing earplugs.

While some guests appreciated the room amenities, others found them lacking. It's advisable to confirm specific amenities like soundproofing, modern fixtures, and room size to align with personal preferences.

Guests highlighted that room sizes can vary, and some found the rooms to be small for their liking. It's recommended to inquire about room sizes and layouts to ensure a comfortable stay.

The hotel has stairs leading to the reception floor, and some guests found this challenging. Guests with mobility concerns may want to inquire about accessibility options or request assistance.

The hotel's central location was praised by many guests for its convenience and proximity to attractions. It's ideal for travelers looking to explore the city on foot or via public transport.

Several guests mentioned noise disturbances, including from nearby construction and nightlife. Light sleepers may want to inquire about quieter rooms or consider bringing earplugs.

Some guests found the room amenities to be minimal, while others appreciated them. It's advisable to confirm specific amenities like soundproofing, modern fixtures, and room size to align with personal preferences.

Many guests appreciated the round-the-clock availability of the front desk staff for smooth check-in and check-out. This can be particularly helpful for late arrivals or early departures.

The hotel's proximity to various attractions, such as Avenida dos Aliados and Torre dos Clérigos, makes it an ideal choice for those interested in exploring the city's landmarks.