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Nice location, right in the middle of the city and yet discreet enough. Amazing views from the rooms from the 6th floor refurbished rooms.Peaceful location - good for gamilies I felt some of the hotel reception staff did not know much about the local area or not willing to share it with us
The location is lovely and the fully body massage is to be recommended, it was very relaxing There is little menu choice in the restaurant on Monday night, a set meal is on offer, but there are no vegetarian options, which is strange for a health resort hotel (after some discussion we were offered vegetarian pizza).
Very closed to Wörthersee and the mountains around. Lots of things to do/see all the times. Opening Hours of the Wellness/Spa could be longer. This is a wellness Hotels and as such the Wellness should be available for Hotely Guests in the early morning and late night as well. Several people like to take a Spa in the early morning just right before the Breakfast. Also: Hotel Management may like to consider about Family Travelers. Wellness/Spa should be open for little guests sometimes during the day. I.E. a "Happy Hour" between 1pm and 3pm would be welcomed by Families when kids could enjoy the sauna world as well. Or some kind of kindergarten space for the Children would be lovely.
Great hotel with a breakfast second to none. The staff and room were of a high standard and if you are looking for a "wellness" hotel this one is worthy of consideration.
Most everything: room, restaurant (and food), lobby, staff, location, the owners... heated pool was outside the hotel
The design is nice, waiter at breakfast very polite, the room big enough. We were not very welcomed at the hotel. We have arrived too late, although we have pointed it in our reservation. After a very long trip, being very tired the woman at arrival told us to go home, we shouldn't stay at her hotel, because we have arrived too late.
Parking facility The breakfast was simple for a 4 star. Waiting staff did not provide correct information. We had an impression from checking booking.com that there was an indoor and outdoor pool, but in fact you had to go outside to the closed outdoor area, which was not good in the cold with a child. I informed the reception staff about these issues. Spa was too simple.
The design and look of the hotel was very attractive and appealing. The staff was very professional and helpful upon check in and with any questions we had. There was no door on the shower and it lacked a little bit of privacy in that matter, but overall not a big deal
Very nice hotel. Very new and stylish. Nice SPA and good breakfast. Breakfast vrey expensive! 16€ :-(
the room was amazing..i loved the red shower box! the Spa is good too..the small pond outside and the view..it was all beautiful!! none
The hotel was very quiet. Only 1 English speaking tv channel with poor reception so unwatchable. Internet access expensive and very slow. Without a car the hotel is a long way from any other restaurants and require a taxi which was expensive over a week.
Easy access by car; beautiful countryside location and views; spacious communal areas; very helpful staff; clean/modern look; good breakfast and dinner experience. Unfortunately, we did not have time for the spa, but facilities looked good. Insufficient light inside the wardrobe area, the wardrobe doors block the ceiling lights. Not keen on idea of shower cubicle being part of the main room space, water splashing and some humidity inevitable. Hairdryer significantly below temperature that will dry a lady's hair properly, very time-inefficient, tiring for the arms to spend 4 times the time needed to dry hair - interestingly, the engineer who was asked to check it thought the temperature was good enough!
Cleanness, comfort and furniture of the rooms. Saunas and Spa. Kindness of the staff. Distance from the city.
easy parking, good location, good wellness the restaurant services seems too rigid
Well-appointed and spacious rooms with cosmopolitan staff.
hotel had just opened and was very well managed. there are no tea making facilities in the room
it was wonderfull, I wold like to come again
Perhaps, this is the best 4* hotel in Poertschach. Staff is very kind. Breakfast in lake-view open-air restaurant is excellent. The hotel has its own tidy beach. Hotel's spa is rather spacious.
nice view , good and reluxing mood and good price! Recommend you to reserve a lake-side rooms.
The view was awesome, and the staff was great. Confusion over price per person vice per room.
A clean and well designed hotel resort, offering all kinds of ammenities you might need and expect for a great time away from home. Especially the customerorientedness of the hotel staff is worth an extra remark as they are really striving to make you enjoy your stay. Everything was excellent, a must stay when you are in the region
It was great The only problem was the Televison did not work on the first night, I notified the reception desk of the problem and said they would notify the maint. personnel. However the following night it still was'nt fixed.
The Location and Hotel is simply perfect - brand new and THE upcoming hot spot on the lake including their beach club, bar and lounge! Thanks to the whole team of Lake's and sunshine!
The extremely helpful, active young staff and efficient service. The phantastic view, the nice relaxing seaside construction.
very friendly staff we normally prefer buffet breakfasts with eggs served. in the lakes everything is "just" served - therefore the choice is limited
playground for the kids, beautiful location small rooms
staff was very friendly, helpful, and accommodating; rooms were comfortable and clean; rollaway bed for child was extremely comfortable with a thick mattress; hotel provides beach towels for guest's use; separate toilet and wash area toilet room had no sink to wash hands in; restaurant not open on a nightly basis and reservations need to be made ahead of time on days when dining is available; though each room has its own private terrace, 1/2 partitions are used to separate areas causing smoke from a neighboring guest to drift into the room - closing the door/window to the terrace, the room's only ventilation, leaves the room uncomfortably warm; some women choose to sunbathe topless, which can present an awkward situation for families with younger children
Staff were absolutely fantastic and made us feel really welcome. We felt that the reviews were broadly fair, but that the negative review was somewhat misleading, particularly the comment about the bathroom.
good service, staff was very friendly, hotel beach at lake, very quiet, bathrooms A+ no service after 10 pm
the lack of warmth, to artificial.a sense off the more you spend the more we like you
Great location on the lakeside
This hotel is set on the hill side in a very picturesque little town. We loved being away form the hussle and bustle of the tourist scene, while still being provided with the luxuries of a nice hotel. Worth the short drive up the hill. Staff was very hospitable and the room was spotless. Wished we would have stayed longer. No
family run and awesome hospitality a little hard to find~ but it was at night and we don't speak German
Very friendly and most helpful staff; location, that is close to town, the lake and to the autobahn; clean and comforable room; excellent and generous breakfast; very attractive grounds. Not applicable.
the warm welcoming hospitality of the hauptmann family and real interest in the comfort of their guests with meals and rooms beautifully presented.
Good personal service by staff in small boutique style hotel.
We had a very nice stay at the Das Landhaus Hauptman. The owners were great and helped us with maps of the district and suggested where we could drive and see churches and castles. The food was excellent. WE felt very "at home" there. The room was very clean and the bed very comfortble. We had averandah with a nice view of the lake. I would certainly recommend this hotel to anyone. One of the best things was, it was a non smoking hotel which meant the rooms did not smell of cigarette smoke.
Superb lakeside location; half-board dinners excellent quality, variety and value for money; staff efficient and helpful at all times. Ceiling fan in bedrooms would have kept rooms a bit cooler at night; one night was disrupted by dogs barking in next room; as always, allowing smoking in eating areas is disgusting for non-smokers - but this is a regional problem, as opposed to the hotel's.
Very friendly staff, wonderful location by the lake, excellent food, bountiful breakfast buffet, garage available, very comfortable bed, beautiful view of lake and mountains from our room. Everything was perfect! Will return.
Not much. Rude staff Not committed to guest needs
great location, friendly staff
On lakeside-fantastic views.Very comfortable with excellent dining.
the lake proximity, beach close parking not sufficient
The hotel was clean and room had a balcony. As it was sunny the room got really hot, and had no air-conditioning. Majority of guests were either families with small children or elderly couples. You should be prepared to dress up for breakfast and dinner. View of the lake was extremely beautiful. You are allowed to take your dog with, but it is not allowed to swim on the hotel's own private beach. Wellness area is open only during afternoons (14-21).
this is a jewel !!!! only 20mins from airport by car using sat nav. only 10mins from centre of klagenfurt , a very sizable city and great shops and restaurants. thishotel sits along side the lake it is more a 5 star than 4 , the rooms are spacious and very very clean, at xmas the market is superb !! give this hotel a try . you will love it !!!! tv could do with more english channels
Excellent location on the waterfront, privacy, tranquility; the owners of the hotel are very friendly and communicate with every guest, they really care about the spirit and environment, create true family atmosphere. lack of air conditioning in the rooms (though due to the weather conditions it was not hot during our stay)