clean big rooms. lovely breakfast too many midgers in the room got bit loads of times. that was after we killed at least 80,dont know where they were coming from,shame really cos everything else was lovely
Staff and services were top notch. Neighborhood environment; not near anything.
Clean comfortable straightforward
visited Sofatara, Vesuvio, Pompei
great view of seaside
Pepe was an excellent help. He always had the answer and the time to help us.
Good spa facilities. Friendly and helpful staff. Parking. Free shuttle transfer up to restaurant. Allowed us a late check out. Breakfast was good. Easy to find. All in all, a nice place to stay! Shower water was luke warm in the evening, but minor problem.
We had originally booked 4 nights at the hotel, but when we got there and saw the horrible and dirty location, we changed it to just one night. The hotel is beautiful, and the staff so polite and helpfull, we have no complaints about the hotel, enjoyed the great breakfast and small but lovely spa. Unfortunately, the area is not what you expect at all, dirty, not alot of choice for eating out, disgusting beach, and no other choice of good beaches nearby, full of people and they expect you to pay at parts of the beach, not only for the sunbed and parasole but also to actually get into the water!!! It almost ruined our holiday, we were happy to leave the location but again it is a shame the hotel is here, as it was perfect!!!
Wonderful, helpful stafff. rooms, service breakfast were excellent. Great SPA. Shuttle to top of mountain for dinner was an excellent service since there were not a lot of restaurants in the area. Location was not the best but convenient for our purposes.
I was quite surprised to learn that the rooms were suites. They were great. The hotel is comfortable, clean and I would stay there again should I return to Naples. the staff were extremely polite and helpful.
good new hotel with very nice view
hotel room and pool not realy suitable for holiday makers as the hotel is predominently for occasions such as weddings,facilities for holideaymakers are poor.
the location wich offres a panoramic view of Pozzuoli. the suite had an awfull smell, was not clean at our arrival and was too isolated. we didn't accept the suite and switched to twe separated rooms what resulted in an 80% increase of the price!
The view was fabulous, the hotel staff were very helpful, the mini bar wasn't over priced as some hotels are, and the breakfast was great. The wireless was free, but only available in certain areas. But there is a computer to use if you need one so that was nice. The swimming pool was not very clean and almost never available during our 5 day stay because there was always some event being held there. And finally the location is difficult to get to if you don't have a car - you have to rely on taxi's. But the view is worth the extra hassle.
I liked the location the most. Staying in Pozzouli was enjoyable. The view was great also. My flight itinerary was unexpectedly changed and I was unable to stay at the hotel for the first four nights of my booking. The hotel and booking.com would not refund me the money for the nights that I did not stay at the hotel.
It is a lovely hotel on the top of a mountain above the city of Pozzuoli. You will need a car to get there easily. The city of Pozzuoli you can reach by taxi or by car. Napoli is reachable with the taxi to a metrostation, and then within 15 minutes reach, you are in the citycenter of Napoli. There isn't public transport in the nearby that's why you always transport yourself by car or taxi. The swimmingpool looks very nice. It is a very clean hotel. We did not actually stayed in the hotel. We booked a room, when we arrived at the hotel we get our key. They informed us that the swimmingpool and the surrounding of the pool was closed for the 2 days we would be staying there (in the weekend) because of a wedding!! We were very disappointed about that. Because I also payed for using the simming pool. That area looks very nice. And after a long drive from Rome, with the heat. We really wanted to lie in the sun. Now, we were forced to visit the city. The thing I want to inform the bookers for this hotel is that you have to inform yourself if there is any wedding during the time of your staying. When there isn't a wedding, it is a good 4 star hotel.
The view was amazing. Clean rooms, Friendly staff. It was a little hard to find. When you finally find the right street it looks like a dead end. Go up the road on the left that looks like it leads to the back parking for the pizza restaruant, it's actually a road that leads up a very steep hill (alittle hard for my small rental car to climb) all the way to the top and take a left.
we enjoyd staying and would have liked to stay more than a day. beautiful view the smell from solfatara comes with the wind and people should know that
The pool area has no towel-service, no toilet, no changing rooms. Annoyingly the pool area was closed early due to a private ceremony and it was done without any notice. On a very hot and tiring day this could come as a very unpleasant surprise, particularly after a day-trip to Pompeij.
Personal attention of the staff, they were great!!
Good location for visiting area surrounding Naples by car (e.g. Baia, Cuma), and for motorway to other places. Nice pool. Comfortable room with kitchenette. Helpful staff. To find the hotel, do not use Google maps. It is on the main SSv7 Domitiana road - the Tangenziale west from Naples turns into this road. You see the hotel on the left behind a Q8 petrol station, so turn off at the next exit and follow signs to the hotel. The hotel entrance for cars is on the far right once you turn into the Q8 service station. Breakfast was poor (although not unusually so for Italian hotels), with little choice. Do not follow Google maps to find the hotel - it will send you to the wrong place.
accessibility,,,, hard to find ,,, address donot show on gps and staff could not give good directions
The pool was well kept and great for kids. The pool bar closed between pool closing time 1800 and as the restraunt didnt open until 2030 that left a period of time with nothing but BBC World to entertain.
Clean rooms and kitchenette. Had to pay for the tennis court when the booking.com website did not indicate this and the hotel did not mention it when we asked for the tennis court. It was a shock when we got the bill for 48 Euro when we left. Please indicate on your website if these things have fees! We complained to the guy at the front desk but he was not prepared to do anything about it.Disappointed with hotel.
All the staff was very nice. the place is very beautiful , in very good conditions and very well manteined. room and installations are very clean.
beautiful gardens, quiet location and staff was very acommodating. breakfast and dining area were lovely.
I liked that there was free breakfast. It was very difficult to find. The room had hair left over from other guests. There were also large cracks down the walls and mold growing on the ceiling in the bathroom and the bedroom.
free coffee and tea location above docs and near to car washing center
Large room and bathroom. Clean and tidy. Staff is kind. Breakfast is not very rich but good. A good family hotel.
Nice staff. The lounge and breakfast area are nice. Near a lovely restaurant. The hotel is new, but there was mold in the room. Also a bit noisy from traffic on the road and the car wash across the street. Far away from the town center and the ferry to the islands.
Good Quality of bed and showers. It was possible to go in already in the early afternoon. I didn´t know that seaview means also a noisy road in front of the room. In the night you had to keep the windows closed.
The staff was friendly and very helpful. I felt safe with the guarded entrance. The linens smelled fresh and the rooms were cleaned thoroughly. The hotel is close to the highway. The rooms need a lot of renovation. They are pretty old and run down. We booked a room with two double beds and got a room with two twin beds. We were moved, but it was an inconvenience. They said they don't have rooms with two double beds, but that's what we booked on the web site. It wasn't too terrible for the amount of time you spend in your room when on holiday.
the swimming pool and 10 minutes far from the port
Parking was included and parking lot was in a closed area, 24 hours guarded. Quiet location. Cleanliness of the room. The receptionists does not answer timely to our requests.
Good position outside Naples.Reasonably easy to access town.Some of the staff were very nice. Nothing much nearby in the way of restaurants and bars. Some of the staff were quite unpleasant. Large parties of children made some evenings noisy.
The area was very dodgy. Breakfast was very average.
Facility is OK but sometimes hot water doesn't come out and the air condition doesn't work. The hotel staffs are all polite friendly which is quite satisfactory.
The tennis Hotel was fine, the rooms were clean and the security parking was good, If you play tennis the facilities would be perfect and the pool looked good for the kids but it was november and just not hot enough for the pool. had to stay in Napoli one night and it was fine. Quite hard to find, in a poor area, up a dark street, but did not feel unsafe in the area as locals seemed very friendly and willing to help me out just outside the hotel. breakfast was pretty shoddy.
The service The room, not like the picture on net
The staff was very friendly and went above and beyond to accomedate our needs. The location was perfect for our travels and the hotel as long as the room was clean and comfortable. Special thanks to the hotel clerks who went above and beyond to make our stay great!
Spacious room, good staff A defect at the bathroom door
The Pool, Privatnett
I had a very nice and spacious room. Everything was clean and the swimming pool was wonderful. Also dinner then breakfast were really so good.............. Just outside the hotel there are a lot of busses for the historical center; there are the underground and a train (called cumana) too!! Superb staff, good price, ultimate comfort - the best hotel I've ever stayed in!!
Nice Big bedroom. Huge choose of TV channels, mostly in Italian. Free Wi-fi, when available. Internet did not work, and there was no effort to remedy this during my stay. Several requests were simply answered: "Maybe tomorrow" without any apparent concern. I often book hotels based on the internet access, so naturally this is not acceptable.
Parking and dinning room food at dinner. Pretty Spot... Street signs in Agnano to the hotel; also see comments above
If your looking for a hotel in peaceful surroundings with easy access to one of Italy's major cities, this is the one! Excellent and impressive hotel! The rooms very tasteful and clen. There's a an elegant outdoor swimming pool and a big park around the hotel with orange and lemon trees; flowers and plants eveywhere.Very attending and kind staff. Excellent restaurant too! We ate very good fresh pasta and delicious cakes. I'll shurely come back soon!
Convenient for my location. Breakfast was satisfactory. No hot water on one day. Door keys did not work properly. Grounds need upkeep. Often delayed entry at gate.
The layout and scenery of the hotel was very nice Internet did not work, and there was no effort to remedy this during my stay. Several requests were simply answered: "Maybe tomorrow" without any apparent concern. I often book hotels based on the internet access, so naturally this is not acceptable.
Clean room & bath, Breakfast was good, Fresh fruit is also served. The staff was kind. No free WiFi in the room
No service. Pool was'nt in order. Breakfast was bad.
breakfast was scarse
The view! The menu was limited and difficult to understand.
Magnificent view of Naples.
View from breakfast room was stunning. Rooms comfortable. Parking very expensive, but safe. The latter a plus in Italy. Bit far from city centre and difficult to reach without car. You have to use cable car, walk, take a very dirty metro train and walk for miles to basically see a very noisy city. Hotel Restaurant very expensive. No other eathing places nearby.
Lobby room. Terrace restaurant. Good breakfast. Very bad connections of public transport to the hotel. No connection to the beach. No swimming pool (necessary during the summer months!).
I booked a smoking room with a view. I got a non-smoking room with a view of a brick wall. When we requested to change we got another non-smoking room with a view but had to pay extra for it. We tried to book a balcony table on the roof top terrace for dinner and we were told there was no need to book. When we went to dinner we were not allowed to sit on the terrace as there was a private function happening and instead were lead into a small dull room at the back of the terrace and finally I have to say the meal we received was appauling, the worst meal we had for the entire trip. I would have liked to have been told about the additional costs for rooms with views at the time of booking and also we should have been told about the function as we would have gone else where. The only part of the stay I enjoyed was leaving. I would not recommend this hotel. See above.
Good hotel with pleasant staff and a great view
The room was nice and the views spectacular
Location overlooking bay of Naples Our room faced away from the Bay, when enquired about a room change it would have more than doubled the price
The location is spectacular, over the the edge of the Mediterranean and the restaurant has a great view over the beach The staff were not very helpful or welcoming.
The staff were very helpful and professional and made us feel very welcome. The hotel was very comfortable and the view of the Amalfi coast from the hotel was just spectacular. Cannot recommend enough
room was clean Matrass not OK .Staff at reception desk was not interested in helping us properly when we asked the best way (public transport) to the citycenter; actually they even gave us the wrong businformation.We do not understand : making up a clear and detailed description of what the transportpossibilities are takes about 4 hours and this would be valid/usable for years ; why doesn't the hotelmanagement take this initiative !!!
Everything was perfect, for example, this hotel has a wonderfull breakfast with fresh croissants, fruit, yogurt and everything else you would like for breakfast (even very good coffee). The staf was extremely helpfull and very friendly, there is free internet, the rooms have a wonderfull balcony. This hotel is perfect if you want to visit Naples, but do not want to be in the city centre (which can be reached easily by public transport from the hotel)
The room was quite well presented and had a nice feel to it. The private balcony was nice - complete with decorative rope light! Roof garden was pretty. Hotel and entrance was well kept. I did not enjoy the taste from the automatic coffee machine at breakfast. The surrounding district to the hotel was not overly appealing (suburban Naples)
The complimentary car-parking space & the hearty breakfast which was all sweet except eggs which were salty......good relief but check with the staff as sometimes its one day old........to get fresh boiled ones one needs to order at least half an hour before. What I don't like was the swarming crowd of one night-stand couples basically teenagers on Saturday night, I saw many of them spread across corridors i.e. rooms at different floors. It seemed sleazy at first sight but later next day it was cool at the crowd was replaced by chorus of local children rehearsing for Christmas carols.
Value for money. The free internet connection was not available during our stay. I would like to have (next time) suggestions, who could I reach the Hotel with public transport?
Free parking and internet. Small room and very poor breakfasst.
Very good price-quality ratio, including save parking area and good breakfast. - "airport shuttle service" for guests of booking.com (reduced price) not available on weekend (when we arrived), during the week not before 9:00am (we had to leave at 7:30am). - When we asked by phone how to reach the hotel from the airport by public transport, the information was incorrect: "From Metro Campi Phlegraei to the hotel by taxi or walking (about 2 km)". No info that there is a bus from the metro-station to the hotel. The day after arrival we got this info from an other staff at the reception desk. Normally each staff of the reception desk should be able to give correct information about this.
Quiet location, if you´r not there by car,
nice dinner, wifi in room (on 1st floor) they should have fresh bread every morning, in stead of two days old bread for breakfast....noisy rooms.
Friendly and helpfull reception desk. Nice hotel with Wifi in the room. Good price/quality. Private parking available. Car is recomended as public transport is not that easy.
Very helpful staff
Very relaxed atmosphere and outside of city's noice. View of the hypodrome from the breakfast room. Poor public transport connections in the evening.
The hotel itself was ok, somewhat clean but a good value for the room. The hotel is very very very very far from Naples. It takes almost two hours to get there by bus and metro. It is in a bad neighborhood and we often had to pay extra for cabs to take us there at night bc it was unsafe to walk and no one wanted to drive that far out of Naples. The services listed were not available! No airport shuttle!!! Which is one of the reasons we booked the hotel. I would not recommend this hotel for anyone not from Italy coming to vacation!!!
Nice Hotel, friendly owner. Free car park in front of the hotel, out in the street. It is also possible to park your car inside if asked for and if you return early enough to the hotel. Good value for money if you arrive by car and you want to leave it there while visiting the town. The hotel is very nice but in a quite ugly area, with rubbish in front of the hotel, as usual everywhere in Naples. It is an hour away from town by public transportation (bus + walk + metro).
The man at the reception did not speak English. So when I made a call, we could not have a conversation. We had to walk a little bit from the closest metro station but the hotel was good!
Air cond. doesn't work well
Efficiency of staff (e.g. arranging taxis), relatively easy access to public transport. Sparse breakfast selection, intra-hotel noise, shower cubicle in need of upgrade, including partly non-functioning soap dispenser; scarcity of conveniently close restaurants, area unexpectedly dirty (although this cannot be laid at the door of the hotel)
I was really satisfied, no problems. What concerns breakfasts, sweet food products prevailed over the others (honey, jam, no cheese, sweet croissants only).
Service and staff were excellent and very helpful; nice breakfast and clean rooms. The area around the hotel is not nice; it feels a bit unsafe, even for Naples
Hotel was very close to the Mostra d'Oltremare, which is occasionally used for concerts (as in my case, Laura Pausini). Basic stuff that you need is there, but nothing too fancy. Internet is available, but not in the rooms; and not sure if wi-fi is available to the users, I was directed to the lobby pc. Somewhat larger minibar, so you can cool your own drinks. Larger room with three beds, while I booked a double room, was nice, I like space. Very friendly staff. Breakfast was ok, bit basic, but quite the same as most other hotels I've visited in Italy/France. Paid parking is available just outside the hotel and at the time of my stay (saturday/sunday) plenty of space available at a nice price; also at that time) The room's decoration is very outdated, could use a renovation. Bathroom is quite basic and the shower is quite old (rusty knob, dirty shower curtain). By default there's no clean-my-room/do-not-disturb flyer in the room, perhaps you can get it at the reception. Internet wasn't available in the rooms, but according to the reception guy, they are working on that. Quite difficult to find, even for (Ercolano) local taxi driver. Breakfast was not on the roof, but downstairs.
The rooms are spacious and breakfast is great, bigger than the normal Italian breakfast you get at most places. Good views over the bay of Napels. The staff was very friendly and helpfull. The hotel is very modern and beautifull.
Beautiful view, good sized rooms, and clean.
good hotel with excellent breakfast buffet, nice views, good for visits to Naples and the Flagreian area, less for a combo of sightseeing and beach). no beach access (is high on the hills with corresponding views); no swimming pool to make up for that which would be nice in summer
View, ambience, helpfulness of all staff. Difficult to find, better directions and location map would improve this easily
terrace with beautiful view - location of the Hotel and services /
excellent food, beautiful setting, very helpful staff no
The staff were wonderful and the food fabulous and very good value for money. Half board is only 16 euros per meal taken for a 3 course dinner. Drinks prices are also resonable. Excellent venue for a wedding The rooms are a little dated and the bed was hard, however the hotel was charming and the view excellent. The downside is the location, the hotel is isolated on a hill and although there is a shuttle bus provided htere is little else to do in the immediate area.
Because of the deal through booking really a bargain! Wonderful roofterras, spacious rooms, magnificant views. We didnt order breakfast, because it lowered the price by 30 e a night. They run a shuttlebus which is very convenient if you travel with public transport. Even for the full price worth the money! In the beautiful restaurant they serves okay food, but not very special. Waiters were kind and helpfull. Go to Pozzouli for better (Moby Dick) and even cheaper.
We stayed over the christmas period and the staff did a fantastic job to make us fell welcome.
The views from the restaurant, bar and roof terrace, looking over the Bay of Naples, is quite superb. Our own room, situated at the side of the hotel, had no view. However, those rooms with a frontal position all have excellent views.
almost nothing) 3 star in realitty- small rooms, old looking, bad location
Great decor, location, and friendly service. The whole place feels grand and otherworldly. Very tasteful.
the reception was wonderful there was mould in the bathroom and the bed had springs poking from it. the room service cost was 54 euro for a salad and sandwich...ridiculous
We arrived at the hotel around lunch time and found a very warm welcome with a simple check in and were shown to our room to find a lovely bottle of wine and some cakes awaiting. During our stay we found all the staff very helpful. We visited the hotel resturant on our last evening and had a very enjoyable meal.
Service & Location
old fashioned and charming.
Fabulous, character filled, old world style but with up to the minute luxury. The most beautiful hotel bedroom overlooking the Bay of Naples. If our holiday had finished after our stay at Grand Hotel Parkers, I would have still been happy! We got directions from the car hire company at Naples airport, which were pretty direct, however we later followed the hotels own sign posting which took us through hair-raising narrow side streets! Next day we drove the easiest route away from the hotel and down to Pompeii, so just get good directions!
The locations was very good and the buffet breakfast was also very good. The other hotel amenities were mediocre and the hotel was understaffed. The decor in the rooms needs updating. There were stains on the bedspread and the chair was broken.
Enjoyable stay, away from the busy part of the city. Great view over the bay
Great location with panoramic views of the city. I believe it is trading on a great name but needs a little over hall. Dinner was great Bit of a walk / taxi ride to other places. Dreadful bathroom manager needs to stay in the room to see that there is no light available while in the shower. Shower dated could be turned around and there would be a fine shower space
The hotel seemed like quite a lot of money for what you got. It wasn't in a location close to the main attractions, and there weren't any real special services. I paid the same amount for a hotel in Spain and got a lot more for the value. We asked for a non smoking room but there were people smoking in the hall outside our room. The internet was very expensive. 3 euro for an hour. But in general it was clean and very quiet.
Room was clean and spacey. Internet was charged even on web site it says that it is free. One woman on reception was not so friendly and hardly spoke English.
Position and once the works are finished it will look good. At the moment a lot of work going on, but unavoidable
Unfortunately, we've suffered from mosquitos attack at night. The name of the hotel as externally appears is: "Hotel Delle Terme". The name Charm & Relax does not appear. This can be misleading while searching for the hotel (indeed happened to us).
Needs refurbishing, new windows and a lot of paint
Distance from any amenity.
The hospitality of the staff I was dissatisfied with just about everything else, apart from the staff. This hotel is, due to it's location, not suitable for business nor leisure. It lacks quite a lot of facilities and even to italian standards should have 2 starts instead of 4.
The room was very nice and clean, and the location for me was perfect, however the transportation link to the area is very poor, ideally you need a motor vehicle. The food was not up to satisfaction. I know this area very well and have eaten and stayed there on numerous occasions and this hotel's restaurant was not what it was meant to be. The fish didn't taste fresh, I asked for mixed vegitables and was served a salad etc etc The service on the first night was terrible.
View is spectacular and the walk along the beach is great. Breakfast is good. Carpets and walls looking a little tired, but certainly everything is clean!
The hotel staff were great and the room was terrific. There was a great balcony and the view was incredible. The shower was awful. There was only a partial "door", and water got everywhere when you took a shower. We had to cover the floor in every towel we had in preparation for the swamp that followed. The pool also required swim caps which was weird and a big bummer because who wants to wear a swim cap?
I love the location and room. However, the breakfast was the only poor parts. Their coffee is a shame of Italy. If the tourist comes to Italy at the first time and drank that coffee, they will all think that Italian coffee is horrible,,but the truth is one of the best. They should really change that coffee and stop serving conserved fruits, Naples has wonderful fresh fruits!!!
The balcony and the seaview The room The central location.
Beautiful view of the castle, the sea and the mountains.
The hotel provided an excellent buffet breakfast which was included in the price. The view of the Bay of Naples was magnificent, particularly from the dining room. I also had dinner there and the service was excellent and friendly.
The room was cleaned every day and the sheets changed daily. The decor was lovely but there was a lot of unfinished work in this area. For example a fixing had been put on the wall and the plaster had broken away and no one prepaired the damage.
Très propre et bien situé. Le quartier est sympa et animé. La piscine est un avantage incontestable à Naples où il n'y a pas de plage. Je rassure les nouveaux: le wifi marche très bien! La salle de bain était un peu vétuste et humide. Un bruit de moteur sourd était présent en continu. Un personnel très contrasté: des gens très aimables et souriants et des personnes très désagréables qu'on avait l'impression de déranger!
The view was fantastic and the room was ok. Pool area was fabulous We were charged for items from the minibar which we never had. Were woken at 12 midnight on the first night of our honeymoon and told we had to change room. Told it was our honeymoon but got no welcome basket for it.
Staff were lovely. We had a problem with our room when we checked in initially and we were moved without any hesitation. Also, when we were leaving we asked for a recommendation for a hotel in sorrento and Monica, a fabulous lady helped us to secure a hotel for 8 days. This was completely above and beyond and we very much appreciated it. She had also recommended a beautiful place for dinner near the hotel. Good helpful staff working in a hotel in a new city for visitors are worth their weight in gold, this lady in particular was exceptional! No complaints about the hotel and the location was good. Naples is abit nuts though, 2 days is plenty!
Sorry, not much. Breakfast overlooking the sea but inside away from the traffic is the best I can come up with. Hard lumpy bed. Pool closed on arrival. Refusal to provide iron/ironing board to tidy my dress before going out, curt to point of rude reception staff but most important no one smiled - not even once.
It was close to the Hospital. The sheets and towels were spotless. There was no food available at all (except for a very poor breakfast), no wine, no ice. Very poor for a hotel.
Clean It was very loud!!!! Breakfast was poor!!! The room was dark.
The room was immaculate and well kept. Beds were firm. Would definitly stay here again.
perfect location very comfortable hotel!
good neighborhood, close to good shoping district, nice rooms, but a little bit smal not so rich breakfast choise, no bar or caffe in the hotel
The localization of the hotel is great, in the Chiaia region, the best neighboorhod in town. The hotel is very near to the best shops in Naples, such as Gucci, Armani and Louis Vuitton and another great shops, so you can reach the best of the city in a short walk. The hotel is also near to some good bars and restaurants (like the great pizzeria Matozzi) and to some streets that are closed to cars and are great to walk around, so within a walking distance, you have the best of Naples. It is also just three blocks form the subway station that leads to the central station. The hotel is very good, the room is very modern, new and clean, with a large ans clean bathroom with amenities. The only bad point is that they don´t have a safe box in the room, but they have in the reception. The staff is great, always ready to help you, the breakfast is very good and the hotel restaurant serves pretty good foods for lunch and dinner. I would recomend this hotel for everyone, me and my family really liked it. Just to put a safe box in the room
Excellent service all round . Excellent Room. Spotlessly clean. Excellent location. Though the restaurant not busy at night the food was absolutely delicious. Very nice staff. safe area of Naples. Walking distance to the main shopping area and Piazza Plebiscite. Not far from bay. Rooms lovely. One fothe best hotels I 've ever stayed in.
A good hotel near to the more expensive shopping area , the staff are excellent in the way they communicate and help guests. I have now stayed a few times in the hotel and find its location safe (especially for Napoli and nice to walk around, there are interesting bars, trattorias and restaurants nearby. Not this hotel in particular, but in general the price of in hotel breakfasts, and I do know real Italians and what they eat for breakfast I am not commenting on the lack of a big American fry up. Only looking for a cornetto and cafe latte variation for a sensible price.
Excellent location...Walking distance to the seaside, right in the middle of the shopping district. Plenty of restaurants near by.
Helpfulness by the stay. The bar tender during he evening of our stay was very curtious and informative. prices for drinks at the bar much to high
Very well located
I like very much the hotel , all was perfect :)