Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.3 "Great service."9.1 "91% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." -
8.2 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
6.8 "Location is acceptable."5.0 "
Reasonably accessible by car , said 50%." -
5.9 "Average comfort."5.2 "
Beds were acceptable for 52%." 5.7 "57% thought thebathroom was big enough ." -
5.8 "Average cleanliness."5.7 "Only 57% said
rooms were clean enough ." -
5.4 "Internet is average."
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5.0 "Rooms are ok."5.7 "Only 57% said
rooms were clean enough ." 5.2 "Beds were acceptable for 52%." 5.7 "57% thought thebathroom was big enough ." -
3.6 "Vibe wasn't good."1.9 "81%
criticized the unstylish hotel ." -
3.3 "Bad amenities."3.6 "64% thought the
building wasn't nice ." 0.0 "100% thought thefacilities needed updating ."
Overall Rating
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8.2 "Breakfast is good."
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8.2 "Great service."8.9 "89% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." -
6.9 "Location is acceptable."
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6.1 "Average cleanliness."5.8 "Only 58% said
rooms were clean enough ." -
5.8 "Average comfort."5.6 "
Beds were acceptable for 56%." -
5.1 "Rooms are ok."5.8 "Only 58% said
rooms were clean enough ." 5.6 "Beds were acceptable for 56%." -
3.6 "Vibe wasn't good."1.9 "81%
criticized the unstylish hotel ." -
3.3 "Bad amenities."3.6 "64% thought the
building wasn't nice ."
Overall Rating
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8.2 "Great service."8.9 "89% found the
staff to be very friendly ." 7.0 "70% thought theservice was very professional ." -
8.0 "Breakfast is good."
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6.7 "Location is acceptable."7.0 "
City centre within easy reach , said 70%." -
5.8 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
5.8 "Average comfort."
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5.5 "Internet is average."5.8 "58% thought the
wifi quality was ok ." -
5.1 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ." -
3.3 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ." -
3.2 "Terrible amenities."3.5 "65% thought the
building wasn't nice ."
Overall Rating
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8.3 "Great service."9.2 "92% found the
staff to be very friendly ." -
8.2 "Breakfast is good."
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6.9 "Location is acceptable."
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6.7 "Average value."
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6.0 "Average comfort."5.3 "
Beds were acceptable for 53%." -
5.9 "Average cleanliness."
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5.1 "Rooms are ok."5.3 "
Beds were acceptable for 53%."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
The staff was delicate and friendly; the room was clean and well-furnished; all facilities and accessories were good. Wi-Fi works only from -1st, ground and 1st floor. However, it is not a big problem, since the lobby is very comfortable.
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6.7review from
we had a promotion so we paid 120euro for the room for 3nights so u couldnt ask for something better. coffee in the room could be a big plus we came after a ride of
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6.0review from
This is a hotel that offers everything you need for a city break, all at acceptable level but nothing is excellent - would make a 3star hotel. Location is not very good, but linked to the city centre by public transport. However nothing is unpleasant around the hotel. Staff are friendly enough, but can be more helpful. Furnishing is out of date. Breakfast is very good. Hotel only provides Italian style dinner. There is no wireless internet signal upstairs, though it is good in the reception area. If you have a rather limited budget for hotel (like 50-60 Euro/night), this hotel won't disappoint you. Not much, the carpet is quite old; no wireless internet signal upstairs (on the 4th floor).
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5.3review from
the reception staff were very accommodating and worked diligently to satisfy our requirements. The room was large and well furnished and quiet. a sleeping pen and a bathtub was provided for our baby. parking is secure but smaller cars only. the included breakfast was marginal and we suffered the only bad meal of our entire two week vacation in the Czech Republic on the first night of our stay.
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4.3review from
Good and helping staff. Old spooky building with poor acoustics(makes you think about ghost stories and stuff). Too far from metro, about 15min. walk to Vaclav Sq. Breakfast could be better and should start earlier(bad for tours that start at 8:00) No wifi in the room. Not a good value for money. Definitely, NOT a 4-star hotel.
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7.2review from
One of the clerks was extremely helpful and friendly. The other clerk we dealt with as very friendly, but steered us to a local restaurant which was a rip-off instead and discouraged us from going down to the old town. Rooms were very nice, the hotel is stately and well managed. Relationship with local restaurant that did not benefit us. Parking was difficult and limited.
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8.0review from
The staff was extremely helpful, the rooms were spacious and clean, and the breakfast was delightful. Slightly farther from the center of town than I expected.
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7.6review from
Everything was very good, especially the hotel staff and the bathroom. The breakfast was delicious. The room was hot, we couldn't open the windows properly (the outside temperature was ok so I think it can get worse)
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8.0review from
Reception staff were courteous and helpful. Room clean and comfortable. Inclusive breakfast offered a good selection of food and refreshments, in traditional surroundings. Located 15min walk from the main tourist area of Wenceslas Square, 5min walk from underground station, 3min walk from tram stop. Traffic noise was very noticeable, even on 5th floor - take your earplugs if you're a light sleeper! Shower temperature and water flow were erratic during peak useage times... Able to smell cigarette smoke from adjacent rooms and corridors, even though it was a non-smoking section. Discounted price was good value; would not necessarily have chosen the hotel at the normal price. Though not required on my trip, there was no visible disabled access for those who may need it, other than the internal lift.
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7.2review from
Value for money Breakfast was minimal
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8.0review from
The staff was extremely helpful, the rooms were spacious and clean, and the breakfast was delightful. Slightly farther from the center of town than I expected.
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8.0review from
Reception staff were courteous and helpful. Room clean and comfortable. Inclusive breakfast offered a good selection of food and refreshments, in traditional surroundings. Located 15min walk from the main tourist area of Wenceslas Square, 5min walk from underground station, 3min walk from tram stop. Traffic noise was very noticeable, even on 5th floor - take your earplugs if you're a light sleeper! Shower temperature and water flow were erratic during peak useage times... Able to smell cigarette smoke from adjacent rooms and corridors, even though it was a non-smoking section. Discounted price was good value; would not necessarily have chosen the hotel at the normal price. Though not required on my trip, there was no visible disabled access for those who may need it, other than the internal lift.
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6.7review from
The staff was delicate and friendly; the room was clean and well-furnished; all facilities and accessories were good. Wi-Fi works only from -1st, ground and 1st floor. However, it is not a big problem, since the lobby is very comfortable.
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6.7review from
we had a promotion so we paid 120euro for the room for 3nights so u couldnt ask for something better. coffee in the room could be a big plus we came after a ride of
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7.2review from
One of the clerks was extremely helpful and friendly. The other clerk we dealt with as very friendly, but steered us to a local restaurant which was a rip-off instead and discouraged us from going down to the old town. Rooms were very nice, the hotel is stately and well managed. Relationship with local restaurant that did not benefit us. Parking was difficult and limited.
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7.6review from
Everything was very good, especially the hotel staff and the bathroom. The breakfast was delicious. The room was hot, we couldn't open the windows properly (the outside temperature was ok so I think it can get worse)
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7.2review from
Value for money Breakfast was minimal
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6.0review from
This is a hotel that offers everything you need for a city break, all at acceptable level but nothing is excellent - would make a 3star hotel. Location is not very good, but linked to the city centre by public transport. However nothing is unpleasant around the hotel. Staff are friendly enough, but can be more helpful. Furnishing is out of date. Breakfast is very good. Hotel only provides Italian style dinner. There is no wireless internet signal upstairs, though it is good in the reception area. If you have a rather limited budget for hotel (like 50-60 Euro/night), this hotel won't disappoint you. Not much, the carpet is quite old; no wireless internet signal upstairs (on the 4th floor).
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5.3review from
the reception staff were very accommodating and worked diligently to satisfy our requirements. The room was large and well furnished and quiet. a sleeping pen and a bathtub was provided for our baby. parking is secure but smaller cars only. the included breakfast was marginal and we suffered the only bad meal of our entire two week vacation in the Czech Republic on the first night of our stay.
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4.3review from
Good and helping staff. Old spooky building with poor acoustics(makes you think about ghost stories and stuff). Too far from metro, about 15min. walk to Vaclav Sq. Breakfast could be better and should start earlier(bad for tours that start at 8:00) No wifi in the room. Not a good value for money. Definitely, NOT a 4-star hotel.
