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Friendly, comfortable, breakfast good. Very small room but for the money not bad value
Great service, friendly staff, great food. Couldn't have the breakfast as I had to leave early for work so they made me a packed lunch...
Restaurant and bar staff were very inexperienced. Bar staff were not very polite considering they were the ones making mistakes and not being very apologetic.
The view from our room and the staff and service Nothing
We stayed at the hotel as we were invited to a family wedding and evening reception.The hotel did the couple proud service, reception, evening buffet we very good, staff very helpful throughout. none
friendly, hassle free staff, peace and quiet. Getting away froim city life is wonderful once in a while and picked theright place, pity i couldnt use the pretty pool as i had an ear infection, almost stepped onto the beach fantabulous Thanks Pity i coulndt get my 2 tiny dogs in, i would have paid extra, maybe or maybe not you could re-considor small pets with managers discretion????????with a policy of any damage charge would be made, make it an hefty one so that owners woiuld think thrice!!!
Leisure facilities There was a wedding reception taking place while we were staying only Bar meals were available it would have helped to have known this beforehand as the hotel is a little isolated . Also our room overlooked a Holiday camp which should have been mentioned . I asked for soft boiled eggs for breakfast which were served hard , my wife requested smoked haddock which was barely warm and rather bland . Despite an excellent swimming pool and steam room the Sauna was not working and according to other guests had not been in operation for some days .
Very large and comfortable room with great sea view.
We had a very enjoyable stay,food good and the were staff very friendly and helpfull,it was that good we are returning for Christmas. Nothing
Views Heating turned off at night
The staff is unbelievably friendly and accommodating. The food was fantastic and portion sizes were great. Our room was very large with a lovely view of the grounds. There is a wonderful beer garden and children's play area in the side garden. We will surely be staying here again and again! (The price was absolutely perfect!) Just a few small issues in the room. The shower curtain could use a good wash and there was a small bit of paint chipped off one of the radiators. Nothing major.
The b&b is modern, clean, tastefully decorated. it is better than most five star hotels. the breakfast is fab. and you could not find better hosts. Shame we could not stay longer this time!!
One of the best guesthouses I've ever stayed in. Really lovely accomodation that was spotlessly clean. Exceptionally welcoming hosts, most helpful and imformative. Fantastic food with huge portions. Great value for money.
Owners very helpful and friendly. Relaxed atmosphere. Room well appointed.
Excellent B&B beautiful location and Sarah and Patrick are wonderful hosts. Our room was beautiful with our own patio but the mattress was much too firm.
Cosy, clean, quiet, comfortable, friendly, great breakfast None!
The staff was outstanding the frunishings and lay out are amazing, and the food was wounderful.
Basic clean hotel
No evening meals. It was really a pub.
Easy to come and go and get on with your holiday. No smoking, but jst nipped outside
Friendly Staff,Decent Location,Hotel Bar.
Freshly cooked breakfast, warm room. The cleanliness of the hotel was ok. This hotel was very tired and run down. Breakfast - only half a glass of orange juice was provided with no more on offer, no cereal. We had to state a time that we wanted breakfast. Very poor bathroom and old thin towels.
everybody were friendly even in the pub below
Location of Hotel. No.
the beer garden rooms need updating
The breakfast was ok damp in room, tv not working, latch on window broken, leak in hallway, cold shower, the bed not being a double and the kareoke being on til midnight all in all worst b and b we have ever stayed in.
Friendly atmosphere in pub below hotel, locals and staff were all very welcoming. Saturday Karaoke was good fun, the hotel also made an excellent base to explore the local area and there were plenty of places to eat and drink only a few minutes walk away. The cooked breakfast was delicious and the staff were very helpful with suggestions and directions to places of interest.
Family room was spacious as was the double bed Arrived just after 5pm and the hotel smelled of cooked food.which lingered into the evening - perhaps they need better extractor fans. The breakfast was at best OK - greasy and event the mushrooms had been deep fried and tasted of stale fat. The children were not allowed in the pool unitl 10 am - I think this rule could be relaxed when you're paying £120 a night for 2 adults and a child in a hotel that I wouldn't grade as 4 star
the service & accommodation
That it is a very good all-round hotel with just what I needed. I have stayed before N/A
After a long journey and busy working day, it's lovely to be greeted by friendly, pleasant, efficient and welcoming staff. Instantly you begin the 'unwind' process. The well furnished comfortable rooms provide great 'chill out' space. If you do need to catch up on work tasks and emails, access to the internet, and a comfortable desk, meet your requirement. The Conservatory provides a wonderful view of the grounds and can be used for business catch-up, enjoying a beverage or two, or just unwinding. The overall package the hotel provides is wonderful and just what you need when your away from home on business. Nothing at all - perfection!
-good size room even though a little dated (facilities fine) -clean sheets -good service -descent breakfast busy on the night (wedding) therefore no parking for guests - evening meal not top notch which I had expected judging by surroundings & prices in menu - room & bathroom definitely ready to be refurbished
Very friendly knowledgeable staff. Excellent customer service - I was working away from home on my birthday and I was given a free bottle of bubbly!!! Lovely quiet setting with beautiful garden. The shower in the bathroom was very poor - just a dribble so it took ages to have a wash. It was good to have a leisure club but the changing areas smelled a bit musty and could have been cleaner.
Very friendly service. Great gym/pool facilities. Very nice meal. The only thing was a very creaky floor in the bedroom
Everytjing - where do I start?!The room was perfect, the staff wonderful, the food fantastic (best steak I've ever had) very clean and overall a super place to relax. I can't recommend this establishment highly enough!
Room was clean and comfortable, friendly reception staff, nice breakfast. The noise. I could hear the TV clearly from a neighbouring room, but wasn't quite sure which room it was to make a complaint. Maybe a reminder by the TVs for guests to consider other guests, would be helpful?
The room was lovely and comfortable we had 1 night stay and really enjoyed it and we would return in the future. There was nothing we did not like,
Poor restaurant, service good, standard of food average. The single bed for our second child was most uncomfortable.
The hotel was clean and modern. The restaurant/pub next-door was nice and very convenient especially when arriving late as you don't need to search around for somewhere to eat. You may however need to pre-book a table. The breakfast was good with a choice of cooked or continental. It was not a problem but there was some road noise at night.
the staff were extremely welcoming and friendly. the room was was very comfortable and clean.
Pleasant rooms ,pleasant staff good food & real ale Just the price
Staff very very friendly , nothing too much , very welcoming Booked 2 ad 1 ch on internet , though booking didnt stipulate that , though the staf at rhuddlan rectified this quickly
Friendly staff, comfortable room
bed, freeview TV, shower no iron
Booked a disabled room due to my husbands bad back and it was excellent, pub next door with food was good but only pub food Disabled bathroom had no shower only a bath which my husband could not get into
Service at the hotel reception and the restaurant was very good.
Good size room with 3 full size beds. Clean bed linnen and towels. Reception staff friendly and attentive. Room not hoovered prior to arrival and only on request during the first day. The carpet could really do with replacing or at least a shampoo once every few months. The bathrooom floor looks very old and in need of replacing. Very limited times for breakfast and dinner. Breakfast price too high. Very limited parking - we had to park on the road in a nearby street.
Convenient location and moderate price Awkward parking
Oh how I laughed at the grand sign in reception. The last word in luxury The hotel was a dump. The colour scheme suggested it was last painted in the early 80'S. There were rolls of electrical cables on most corridors. The standard of decoration was poor. Breakfast at £10 (suggest Weatherspoons at £3.50) The floors bounced as you walked along them so you hear everyone as they come & go. I was woken at about 6.30 on a Sunday by what sounded like the laundy in full swing
the staff were brilliant when we wanted to change rooms they were very helpfull the price of the room was £25 and the breakfast wasn't include in that .and the breakfast was £10 thought the price of £25 the breakfast would of been included
Booking out !! Most of it
Friendly staff, good value and location.
well,i liked the cleanliness of the hotel and my room,the staff weren't bad at all what i honestly didn't like was the fact that there was no wi-fi and it really inconvenienced me because i know that smaller hotels have these facilities so i was surprised and disappointed
The staff were good and the room was clean. Coffee making facilities in the room is always very welcome. Having to pay before you could get the key to the room. This included having to make the decision about breakfast the next morning because it was not in the room rate! Although the rooms have been refurbished a section of ther door frame where the lock was attached had been replaced and not painted. which gave the impression that the door might have been forced open at sometime. Additionally there was no way of locking the door from the inside as the lock was damaged. Breakfast was served very quickly that give me the feeling that they were prepared and kept warm.
value for money, very pleasent and helpful staff. no was very happy with our stay.
Excellent customer service