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Lovely rooms. Bathroom a bit dated though. Friendly staff
the hotel is lovely and the staff good but didnt like the fact that we had to go out to reception and knock at the office door to get some one to serve us a drink at the bar every time , but apart from that we had a plesent stay , when we were leaving there was nobody around reception to hand our room key to so i had to leave it under the counter , but would come back again ,thank you .
Setting was fantastic and very convient for Prestwick airport. Nothing
Good area, nice grounds comfortable hotel. Good food, freindly staff.
We have to take a taxi from the airport
very friendly atmosphere very helpful staff, breakfast excellent, rooms clean and comfortable newly refurbished reception area and dining room would be a perfect venue for a wedding
The hotel staff were extremely friendly and helpful. The hotel room was spacious and clean.
All staff were exteremely polite and helpful. The food was of a good standard, well presented and hot. Wifi was not available throughout the hotel, only in the main building, which was a bit frustrating.
Chose this hotel for convenience, 7 mins from Prestwick airport, train station and express bus. Comfortable and friendly, used for one night only, late night arrival from Spain early train leaving next morning. Very good. Did not try anything other than the room facilities and had an early morning call.
The staff were very attentive, and made my stay memorable. I did not stay long enough to full explore this amazing hotel.
All staff were extremely helpful,and went that extra bit to make us feel welcome.
Friendly staff, nice room, pleasant bar Phone was missing from my room but night porter came and knocked on the door for my wake up call.
Staff were excellent, very friendly and nothing was too much trouble to them.
Very friendly management and staff and a beautiful decorated and well looked after.hotel . When the extension is finished it will be the icing on the cake . No
The hotel was lovely- one of the nicest I've stayed in. Room newly refurbed, modern and clean. Friendly staff and the food and service in the restaurant top class no
A very comfortable new hotel in excellent condition, food good as well
Very nice hotel with excellent decor. The staff were friendly and the cooked buffet breakfast was very good. Free WiFi worked great. I would recommend this hotel and would stay again if on business in this area. The shower in my room was not very powerful.
Friendly, helpful staff. Food and service was good. Felt a bit exposed when curtains were open as we were in a downstairs back room and people were in and out of the car park. We felt that blinds were needed for privacy. Had to ask for a hair dryer and another cup. Other than that, nothing major.
The hotel was modern and very clean, the staff were efficient and the buffet breakfast was excellent, although apparently they don't normally do a buffet but did on this occasion due to the number of guests. The shower was rubbish.
the staff were very nice/helpful the carvery was great value, would recomend it to friends and family.... no fried eggs at breakfast but you they will make these for you if you ask for them ...
Very clean helpful and friendly staff an excellent breakfast
Proximity to golf course town and the staff and service were both friendly and hopitable
The innkeeper's cleanliness and great hosting attitude; she was as professional as I've ever seen. The breakfast was greatly prepared and her attention to detail is immaculate. Beautiful hotel with a lot of thoughtful touches. The heating system was shut down overnight and it was on a timer set to start at 6:30 AM; we had to get up at 6:00 AM for our flight so we had to endure the cold while getting ready. The heating system did not become comfortable until well after 8:00AM, when we we already heading down for breakfast.
They were very polite and helpful and went the extra mile. Nothing was too much trouble.
Relaxed and personal
Hotel is very clean and comfortable. Staff very friendly and helpful. A nice relaxed atmosphere and an excellent breakfast. Would highly recommend The Golf View for a long or short stay.
the room was beautiful very clean and a brillant bed
Everything nice. Excellent breakfast, location...Just 100m from railstation and 2 min by train to the airport
Warm welcome. Nothing any trouble. Food, accommodation, comfort, cleanliness all first class. No
Family run B&B, Neil and Allison were very helpful and friendly. Had a most enjoyable stay. Views were astonishing. Very conveniently located opposite golf course and next to the promenade. Also close to the airport and train station. Will definitely stay back there!
Food in Jockey Club Restaurant was excellent and the staff were very good. Room service breakfast - yuk!
High standard of room Poor selection of toiletries
This is the second time that I have sayed at this hotel. Once again it was an enjoyable experience. We were given an upgrade and the room in the main house was superb. I overheard someone in the restaurant telling the staff that they stay in a hotel at least once a month on business and that this was one of the very best that they had stayed at. This confirmed my findings. It beats the likes of Cameron House for the comfort of the rooms. Food and drink prices are very reasonable. Staff are well trained and very courteous and helpful. I had no complaints about anything. The hotel would benefit from leisure facilities but I knew it didn't have these so I wasn't looking for this.
Friendly staff. Good food. Stayed in Courtyard part and very unsatisfactory walking in a wet windy night to the main house for dinner. Had to change room because of something noisy and broken on roof. Had no sleep on one night!
We liked value for money an d the extra wee touches like bed turned down with shortbread and hot chocolate when we returned to the hotel .
very comfortable, relaxed atmosphere Breakfast on Sunday morning could have done with more staff to cope with the last minute rush.
The room which we stayed in was one of the best ever and we were impressed with the attentiveness of all the staff. Nothing was a bother to anyone. In addition the food was excellent.
the staff where very friendly and helpful,hotel was very clean the bed in room 302 seemed to have a bump in the middle that seemed to keep me awake most of the night
the service from the staff was excellent,a lasting memory having to prove that I had paid for the breakfast
the room was very clean and well equipped thought breakfast would be included in price
Good breakfast. Good room There was an essential repair we requested in the bathroom which was not carried out.
Excellent breakfasts, friendly and efficient staff.
Staff excelllent. Discreet and knowledgable service. Concierge service wonderful. They found me some discontinued perfume! Bar staff superb. Heating at the room insufficient during day. Hotel bar is a bit expensive.Noise above room coming from non isolated conduct.Water would change temputer during taking a shower.The carpet is in bad condition.
This was our second visit to the hotel and if anything it was better than before. The staff are so helpful and cant do enough for everyone. really enjoyed our stay.
t he actual location,country side,and within easy reach of Belfast City No.
The room was very comfortable. The food plentiful and very good. The staff were extremely friendly and courteous and had a very good customer service attitude, particularly the Bar staff. I have no gripes at all. I would highly recommend this hotel to anyone spending time in the Ayr/Prestwick area
the whole experience, made very welcome,food excellent,carnagie suite very relaxing, 5 star service,great night in wonderful surroundings. no
A quiet refuge from the elements; a warm and comforting environment! nothing
see above noisy fan in bathroom
We were particularly impressed by the quality of the food, the comfortable room and the leisure facilities available.
Despite some trying personal circumstances the owners went out of their way to ensure that our comfort came first. I hope Marion continues to offer this excelllent service to others in the future None at all
Very nice and clean room. Good price. Not far from airport.
The staff were excellent
The lady was sooo nice! She allowed (with a smile!:)) for my girlfriend to stay till 5:30pm in the room as my interview got really late and it was freezing and raining outside! Everything else was also gr8-a very charming hotel!
Fantastic location fantastic bed fantastic evrything and very gentle woman waiting for you!!! We raccomand the hotel!!!!!
very pleasant stay-convient to Glasgow with transport every 15 mins no
Very comfortable,lovely hostess,great breakfast and everything covered like hairdryer,tioletries etc. not one thing.
Not only is the room exceptionaly comfortable and breakfast excellent and generous, but the landlady, Marion, is truly hospitable in the old-fashioned sense of the word.
a very good stuff, very nice people ! we arrived late in the evening because of the flight, and they were waiting for us. they asked us what time we wanted breakfast in the morning, and what kind of breakfast. a beautiful and very very clean room. about 20 min walk from prestwick airport, near the station and the sea ... if we return in prestwick, we surely would like staying there !
Friendly welcome, clean room, nice touches,location. Everything were excellent. Thank you.We raccomand the hotel!
Within walking distance of Prestwick airport and railway station. I requested an early time to leave my bag in however no one was there at the time I nitified them of despite correspondance vie email.
clear directions to guest house, scrupulously clean, high standard for guest house, excellent price/quality ratio.
Nice room, fine food and great host, very sympathetic.
Allowed early checkin Good breakfast Nice sized room
The relaxed atmosphere aided by excellent customer service. Nothing to report.
Excellent place to stay very nice people None
Comfortable, welcoming rooms. Good breakfast.
Excellent base near Prestwick-Glasgow airport. Used it to sleep at the end of our weekly trip, before getting a plane early in the morning.
Room was oo warm and it was not possible to open a window
Convenient when coming from the airport late at night Breakfast not included in the price and expensive
In the room there was only 1 cup and saucer for a double room.
Clean and comfortable Heating in room inadequate - had to request a small heater. No hot water in bathroom washbasin tap
Good view over the old golf course with Prestwick airport on the other side (no airplane noise however). Near railway station, Prestwick high street and just a couple of mins from the seafront. Very good rates over the Internet. Old style hotel probably very posh in its day, with very friendly Kenyan staff. Indian restaurant on site, but we didn't use it. Good breakfast from 7.45 - 9.00
it was clean and tidy served a purpose and was near the airport where we were flying to sweeden
Food was good Shower in need of replacement
The staff were so friendly and helpful. Breakfasts were very good, and the view from the bedroom window at the front of the hotel was great. The only comment we would make is that the mattress in the room we had 22.8.10 was rather thin.
Friendly and good service. Location was excellent overlooking the old course. Could do with a bigger shower and shower room.
L0cation Breakfast Staff attitude staff attitude None
Ease of booking. Good hotel and facilities plus very helpful, friendly staff. Better directions from station would be helpful
Very friendly and efficient hotel n/A
It was fineand very handy for the train
Airy, most newer hotels rely on air contd rather than opening window While we got a very spacious rm the other couple with us had a very sml one
Excellent viewf rom bedrool, nice suprise!! Staff extremly helpful and friendly, one of the best i've experienced
The food was really good and value for money. The room was a reasonable size and was really clean. The hotel bar area smelt a bit musty/damp
Food - Cleanleness
Location, loved the morning walk, Nice sized room, friendly staff, breakfast. No hair dryer in room,
Provided no shocks which is always good and was fine for my stayPlease write at least 15 words
I like premier inn as they always provide a comfortable stay, food always good, rooms are very clean, convenient.
Excellent facilities and friendly and helpful staff None
Well looked after and the staff are superb None
The efficiency of the staff and their politeness . the food in the adjoining Brewers Fayre was excellent. All good
For a hotel in this category/standard I would have expectected shampoo and also free wi-fi to be included.
Ideal room very clean and suitable for our trip I found the hotel noisy unfortunately especially at 3 am - there seemed to be a lot of noisy guests and feel that the night porter should have intervened.
It's close to Prestwick airport which is why we chose it. Clean spacey room. Cash machine and M&S shop right outside at the gas station. Eating facilities next door. No fridge in the room.
Convenience to Airport and very family friendly. By mistake I had booked a disabled double room which smelled strongly of smoke. However on request our room was promptly changed even though the hotel was fairly full.
Made feel very welcome by staff food wasgood as well None a fridge would be good
Friendly staff. Comfortable bed. Bad food. Noisy passage outside room
staff were friendly and courteous, rooms were a decent size and service was quick n/a
Very warm welcome and excellent staff. Food was lovely
reception staff friendly and helpful dirty bathroom floor - bath and shower water not working properly breakfast waitress poor service
The hotel was very friendly and all the staff were very helpful. There was not much of a range of toiletries available, which was disappointing.
Excellent staff,room and meals very good especially 2 for price of one! none
The hotel staff were polite and attentive. They provided a level of personal service that exceeded what i would have expected for a hotel of this grading. Our room seemed to be the smallest and least attractive in the hotel (having had the opportunity to look in a few of the other rooms) I would be requesting that we did not get this room again.
Good friendly staff, breakfast food very good. Nice location and place to stay Double bed was too small
the staff were very helpful and very cheerfull
Location - Good surrounding - Nice staff
easy access to swimming pool
I stayed at this hotel because I was playing Royal Troon the next day. From my room I could the 18th of Troon and the sea behind it. The hotel is easy to find, check in was easy, wi-fi was dead simple and worked well and the room was tidy. The bar downstairs was more than adequate and sitting out on the porch looking at the sea was very pleasant. When I'm in Troon again, I will likely stay here.
Lovely friendly staff, excellent food, stylish and comfortable decor. Would not hesitate to stay again. Worth it just for the fantastic views alone.
My room was way too small and stuffy, breakfast was over cooked.
Evening meal at group birthday party was excellent Very small room and bed
Friendly, professional staff, on this occasion went out of their way to arrange another room. My elderly mother was unhappy being on another floor from myself. Food was very tasty, but could have been warmer. Breakfast very good, seated and served quickly. We travel to Ayrshire once a year for a particular reason, I would have no reason not to book again next year. The hotel lift was out of action, staff gave reason for this, unfortunately the party included my 87y mother who is not very good on stairs. However staff assisted with luggage and we took our time climbing to the 2nd floor.
The views and the quality of the food
ease of access to Prestwick Airport
The staff were all very accommodating, the room was comfortable and the leisure facilities were welcome. The location is very good and convenient. The signposting, or rather lack of it, meant it took a little longer to arrive and enjoy the facilities. The breakfast service was a little chaotic, slow and unclear despite friendly staff.
The position of the hotel is amazing. The comfort level & attentive staff make for a very relaxing time.
i thoroughly enjoyed my stay at the hotel, although i would say that the attention to detail in the single room was not quite as high as in a double as my friends have stayed before. as i said, i think there could have been a bit more attention payed to the room. for instance, the toiletries weren't arran aromatics, which i think is normally a very nice feature, and the heating wasn't on.
Service was excellent. All staff very welcolming . A special mention to Emma who served our breakfast - A credit to the hotel.
the food at the hotel was superb also the rooms are very nice all the staff are very friendly,
Friendly staff and good food. Large room with bath. Only received free bottle of water for first night.
Good value for money. Location isnt great, on a main road beside a petrol station. Not much happening in Troon either.
Decor in the hotel was very good and there was a relaxed atmosphere, bedroom was particularly well fitted and clean. Bathroom was outstanding. The arrangements for breakfast were not made clear by staff. The buffet area was too small and cramped, cereals etc. The hot plated breakfast was table service.
Recently renovated to a very high standard. The rooms were excellent and dining and wine list were first class - catered for a glutten free diet
Room was a nice size. There was a tower fan available and an iron and ironing board in the room. The garden furniture was lovely and comfortable No shelf in shower for shampoo / conditioner. Existing samples kept falling off fixture on wall. No waste bin in bathroom. My partner is 6' 5" and walked into the shower curtain rail. The price of alcohol is way too expensive. £6.00 for a glass of wine.....
Location, friendly staff, excellent room, including decor, and food. Ideal for seeing around seaside towns nearby.
It was friendly,very comfatable,clean and pleasant Slight mix up about exact location
The modern decor albeit in an old Inn, cleanliness, friendliness of the staff, the excellent quality of food. Exceptionally good value. Music in the corridors leading to bedrooms was a little bit loud!
How modern it was, and the standard of food Nothing i didnt like.
Mr. Ellen is very lovely. nothing
Loved everything about this B&B, the hosts are nice, adorable and helpful. I recommend this place to everybody.
excellent service, very reasonable priced, very well looked after, would highly recommend to anyone, would definately use again nothing at all
Very pleasant landlady, the B&B is situated at a walking distance from the airport, very clean. Overall enjoyed my stay there even though it was just overnight.
Would happily return to Abbey Cottage, excellent facilities and very friendly and helpful owners.
Made very welcomed place very clean it had everything a big hotel would havecould not have picked a better place will be back None
the landlady was very nige, very helpful
Very friendly service and the rooms were very clean and nicely decorated . They could not have been more helpful . Nothing
I liked the atmosphere within the hotel it was very friendly and the staff were very attentive and eager to please and allowed us to relax which was the reason for our stay nothing to report all was very stisfactory
The room had a luxury feel to it. The room was too warm when we arrived so had to turn off the radiators.
THe room was most comfortable and spacious. The breakfast was also very good as was the service nothing
The Room was in a brand new complex just opened in May 2010 so everthing was new. Ironically, the new complex is away from the hotel main building, meaning you need to don a coat for breakfast and other meals. The heated towel rail in the bathroom didn't work and it took three calls to Reception to be moved to another room
Cottage in grounds was exellent, food was good and we used room service a couple of times None
The staff attitude was excellent, couldn't be more helpful. The cottage itself was perfect for the week we stayed there as we could come and go as we pleased, the room was always serviced promptly and we had agreat trip. The walk along the beach in the morning certainly blew the cobwebs away! The mechanical equipment on the roof of the kitchens and beside the vending machine were very noisy, especially during the night. Needs acoustic enclosure around it.
This is very comfortable guest house because i found everething that i needed !eaven asapter and hair drier!!fantastic.clean friendly staff and owner lady. everething.
It is so close to the airport- I could walk !!!! yet I couldn't hear any planes. Small room- all I needed for a one night stay- easy walking to food and the staff was wonderfully helpful.
Nice building with high ceilings and comfortable room. Breakfast in the room was fine and there was plenty of it. Quiet and clean. The kettle was faulty and one had to hold down the on button all the time for it to boil! The shower wasn't the best but ok.
all I needed lack of breakfast
We only stayed one night, but found everything to our satifaction. We certainly do not have any complaints.
Very nice breakfast, placed at the room upon arrival
Pleasant, convenient. No staff available on premises
Clean room, close to airport, town pleasant, good tea and coffee, comfortable Was usure if I had paid over the internet by debit card. Had a note in the room saying leave cash... Which I did. Doesnt look like card is used for payment just securing the room.
The owner is very friendly and helpful.
I can offer Guest House. The atmosphere and the Owner are very nice and friendly. During my journeys I stay at Guest House always.
Location. Very comfortable. Well equipped. Good restaurant
Sight seeing, took in the racing on sat night, spent sunday in ayr & went down to Culzean Castle and Girvan on the Monday Had a couple of problems with the keys for the room
The room facilities approach to reception from car park was really tatty and uninviting. Poor lighting. Draft beers were off due to a fault with the cooling system. Only bottled beer was available at £3.30 for a 330 ml bottle. The price should have been reduced to reflect the lack of customer choice and the excessively high price.
Staff very friendly and helpful. Good location for walking to shops and restaurants. Good parking. We asked for 2 bottles of water for the room. The bar man had none in stock so went to the store room. 2 very small bottles of water cost around £6.80p. He could not find any larger bottles to offer value for money.
Local to the town and resturants. Would of been nice to access sky sports from the room.
Front desk staff very friendly and helpfull,at check in and check out Lifts did not work
Staff Cost of internet access and lack of wireless access
we like this hotel!!! no complains!!!
Central location I discovered I had paid £30 more than my friends for exactly the same accomodation and food! Even though I booked online.....
Staff very pleasant and helpful and food was good Noise - this took the form of invasive loud music in the bar and diningroom - a noisy party of guests being allowed to use the diningroom for a meeting when we were having a meal - people banging doors at 01.00 - 02.00 & 04.00 am as well as music from the function room at midnight.
Very frendly and nice couple. ALSO very good breakfast with plenty of choice
The lovely hosts Michael and Joyce have a beautiful guest house which is close to the town centre..walking distnace to lovely eats annd shops. The room was gorgeous.4 poster bed and afternoon sun..large ensuite...just perfect !
Lovely friendly people, decor was excellent, and the breakfast was superb, thoroughly recommend it. Nothing
Clean, Good Location, Very friendly and helpful staff, Excellent Breakfast.
Excellent service and friendliness None
Mine host were very obliging and very socialable.Would fully recommend this hotel.the room was adaquate for a short stay. very clean and comfortable. Would of prefered a bath rather than a shower.But didn't request a room with a bath.