Pros (+) How clean the hotel was
Cons (-) The customer service was the worst I’ve experienced. I stay at a lot of hotels and this was by far the worst, because of the lack of customer service the manager (Christy) and staff have.
3 stars
SpringHill Suites by Marriott Pueblo Downtown
Photos of SpringHill Suites by Marriott Pueblo Downtown
Overview
Located in downtown Pueblo, the Springhill Suites by Marriott provides spacious guest rooms that are up to 20 percent larger than a standard hotel room. We offer rooms with two queen size beds or single kings and all of our rooms have a separate sitting area with a full size sleeper sofa. Microwaves, minifridges and coffee makers are provided complimentary in all of our rooms. The hotel is conveniently located near the Pueblo Riverwalk, Pueblo Convention Center and historic downtown. Parking is provided complimentary and over-sized spaces are available.
Latest deals for SpringHill Suites by Marriott Pueblo Downtown
Amenities at SpringHill Suites by Marriott Pueblo Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by elevator
- Private entrance
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
General
- Family rooms
- Seating area
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of SpringHill Suites by Marriott Pueblo Downtown
8.2
Very good
556 verified ratings
Wonderful
277
Very good
91
Good
66
Okay
21
Fair
33
Mediocre
18
Poor
50
Summary of reviews
Guests say
Guests appreciated the spacious and clean rooms, as well as the good complimentary breakfast. However, many reported issues with service, including malfunctioning amenities and a lack of responsiveness from staff. Noise disturbances and concerns about value for the price were also common complaints.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
436 reviews
8 out of 10
71 reviews
6.8 out of 10
6 reviews
All reviews
Pros (+) Good complimentary breakfast. Housekeeping was excellent.
Cons (-) Noise from others, including loud footsteps on ceiling and noise in hallway after 10pm.
Pros (+) Nothing
Cons (-) We booked online & used the app to notify the hotel that we'd be arriving after midnight. Didn't know about the roadway construction coming into Colorado from Nebraska, and we arrived closer to 2am local time. The desk clerk said the confirmation was in error & that they didn't get my reservation until 11pm (my confirmation was before 6pm) & had no way to contact me to let me know they had no vaca...
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Pros (+) One of the few acceptable places to stay in Pueblo. Had a pool which my 5 year old swam in for a bit. Free breakfast was ok
Cons (-) This is an honest review that I hope doesn’t come across as too much of a soap box. My room smelled like smoke. They must have known that because there was a air cleaner machine running when I got there. Location was terrible but seems like that’s more the city than anything else. I was worried about car getting broken into so I parked in front (as did every other car I saw - no one was parked in ...
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Pros (+) I love the room. Its spacious and comfy
Cons (-) The location from Colorado Springs is a bit far
Pros (+) The room was spacious and clean. The staff went above and beyond to assist us in getting another room for some friends who just got married. They allowed us to check in well before the check-in time.
Cons (-) The only issue we had, when we arrived our shampoo & conditioner bottles were empty which gave us indication that a full refresh of the bathroom may not have been adequately performed.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel offers a variety of options, including hot breakfast items. However, some guests have mentioned that the quality and options for breakfast could be improved.
How are the hotel's COVID safety measures?
The hotel has implemented COVID safety measures, which have been generally good according to some guests. These measures include daily housekeeping, contactless check-in/check-out, physical distancing, and enhanced cleaning.
What are the common comments about the hotel's beds?
Many guests have praised the hotel's beds, describing them as comfortable and providing a great night's sleep. However, a few guests have mentioned specific concerns about the sleeper sofa and the need for better mattress quality.
Is parking available at the hotel?
The hotel offers free parking for guests, ensuring convenience and accessibility during your stay.
How is the cleanliness of the hotel?
The hotel maintains a high standard of cleanliness, with many guests noting that everything was clean and comfortable. However, a few guests have mentioned specific cleanliness concerns related to linens, towels, and the overall condition of the room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Newly Renovated Room
Guests recommend choosing one of the newly renovated rooms for a more enjoyable stay compared to the older rooms.
Consider Noise Levels
Some guests found the hotel's location near the freeway in the downtown area to be noisy, so light sleepers may want to take this into account when booking.
Check Room Views
Rooms with a balcony facing the fountain offer spectacular views, as mentioned by several guests.
Be Mindful of Breakfast Timing
Arriving early for breakfast is advisable, as some guests found that the food was not restocked promptly, leading to cold options later in the morning.
Request Room Maintenance Promptly
If any issues arise with the room, such as non-functioning amenities or cleanliness concerns, promptly notifying the staff can lead to a more satisfactory resolution.
Consider Parking Lot Lighting
Guests on lower floors noted that the lights from the parking lot could be bothersome, so requesting a room on a higher floor may mitigate this issue.
Be Aware of Surrounding Area
Some guests mentioned encountering homeless individuals near the hotel, so it's helpful to be mindful of the surroundings, especially when using the back parking lot.
Check for Room Comfort
If temperature control is important, it's advisable to ensure that the room's AC unit is functioning properly, as some guests experienced issues with this during their stay.
Consider Breakfast Options
Guests looking for a substantial breakfast may want to note that some found the breakfast options to be limited, with certain items not readily available.
Be Prepared for Bathroom Design
Some guests found the design of the bathroom sink and faucet to be inconvenient, so it's helpful to be aware of this aspect when using the facilities.
Location
150 South Sante Fe Avenue, Pueblo, CO 81003
What's nearby
- Pueblo Convention Center176 yd
- Buell Children's Museum276 yd
- Sangre de Cristo Arts & Conference Center326 yd
- Mechanics Building343 yd
- Henkel-Duke Mercantile Company Warehouse385 yd
- Montgomery Ward Building416 yd
- El Pueblo History Museum420 yd
- Colorado Building0.3 mi
- Rood Candy Company Building0.5 mi
- Young Women's Christian Association0.5 mi
- Union Depot0.6 mi
- Rosemount Museum1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SpringHill Suites by Marriott Pueblo Downtown
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $160 |
Average price (weekend night) | $133 |
When to book a room at SpringHill Suites by Marriott Pueblo Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in PuebloGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Pueblo Memorial |
Distance to airport | 6.2 mi |
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