Cons: The first vehicle obtained had defective wipers. It rained and snowed here. Vehicle had to be taken back. Replacement vehicle given with one smooth tire. This was on a Saturday afternoon at around 1:30 pm. When complained, was asked to take the vehicle in to the tire company to replace the tire. The tire company closes at 2 pm and from where I was, it would take an hour to get to them. I got the tires rotated so put the smooth tire at back and good tire in front. When I got to Las Vegas, I took the vehicle in to Hertz and complained. Representative was very unsympathetic and uncaring. Offered me a $40 voucher towards future rental. Vehicle was unsafe with smooth tire for such a long trip - Colorado to Vegas. Doubt if I will use Hertz again.

"We don't give rides on Saturdays"

Cons: Yeah, we had to beg a ride off one of the salesmen at the adjoining Ford garage. No offers to call a taxi, nada.

Nice car bad people

Pros: The car was as expected clean and three quarters tank of gas

Cons: The extortion at the last minute was charged extra for keeping it 24 hours what's up with that who's ever heard of a 10 hour or 12 hour rental give me a break read the fine print apparently I booked a nine hour rental I've never heard of such a thing when I brought it back after 23 hours and 55 minutes I was told I was late and there was a late charge totally bogus dude signed dick hertz