Gran Hotel Balneario De Puente Viesgo

You can expect marvellous food in the restaurant, with a variety of options to cater to many alternative tastes. However, some guests have mentioned that the buffet dinner quality was not up to par for a 4-star hotel.

The hotel offers comfy beds and clean rooms, providing a modern and comfortable stay. However, some guests have noted issues with the cleanliness of the shower and the need for coffee making facilities in the room.

The hotel is in a beautiful location next to the river, close to restaurants and bars in Puente Viesgo, and just a short drive to the ferry at Santander. It's also a short drive or walk to the stunning caves above the village. The hotel provides plenty of parking and excellent rooms. However, some guests have mentioned that the hotel bar was shut and the dinner quality did not meet their expectations.

The hotel offers a nice pool and spa, although some guests have mentioned that the pool could do with a clean, especially the grilles around the edges. Additionally, there were concerns about the cleanliness of the children's pool and the availability of the cave spa.

The hotel provides a range of services and conveniences, including a business center, concierge service, room service, and tour desk. However, some guests have noted the need for tea and coffee in the room and have expressed disappointment with the breakfast service.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests were disappointed to find that upgrading their room did not include free spa access. It's advisable to clarify this with the hotel before making any upgrades.

A few guests reported that the pool could do with a thorough cleaning, especially the grilles around the edges. It's worth checking recent reviews for the latest information on pool cleanliness.

The hotel is conveniently located near several caves, such as the Cave of El Castillo and Las Monedas Caves, making it an ideal base for exploring these attractions.

Some guests were surprised to find that their double bed was actually two singles pushed together. It's recommended to confirm bed arrangements and other room amenities before arrival.

The hotel offers an airport shuttle service for a surcharge. If you require transportation, it's worth inquiring about this service in advance.

Some guests found the buffet dinner quality to be poor, while others were disappointed by the closure of the hotel bar. It's advisable to check the current status of dining facilities before arrival.

Guests reported that the spa-related activities, such as access to the cave spa, were fully booked during their stay. It's recommended to book spa activities in advance to avoid disappointment.

While the staff is described as friendly and helpful, guests noted that some proficiency in Spanish was necessary, especially in the restaurant and bar. Consider learning a few basic phrases for smoother communication.

Some guests found the breakfast service to be crowded and suggested that the hotel consider alternative procedures to improve the experience. It's advisable to plan accordingly and be patient during peak times.