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Pros: "On time, good boarding process."

Pros: "SPACE"
Cons: "Nothing!!!"

Cons: "better trained pilots first hard landing in Jamaica"

Cons: "Mejor"

Cons: "More room. Screen was broke"

Cons: "Great"

Cons: "Its okay"

Cons: "Too hot!"

Cons: "Free real food"

Pros: "My seat"

Cons: "There was a delay on the departure"

Cons: "Mejorar el espacio"

Pros: "Everything. The entertainment was ok. I think a movie would be better than the shows"
Cons: "if I would’ve been in first :)"

Pros: "No"

Pros: "Nothing"
Cons: "Landing, temperature, passengers"

Pros: "On time"
Cons: "Gate D60 is the gate from hell. I was told to go to a different number gate 3 times, and no direction board to reference. Worst airport ever. The staff are rude and could not understand most overhead announcements because their accents and talking super fast."

Cons: "Horrible service"

Cons: "Nothing"

Cons: "The chairs can be more comfortable."

Cons: "TSA"

Cons: "The delay of 1 hour inside the aircraft and at the end before they closed the doors 3 new passengers came in and it appeared that the aircraft was waiting for these passengers"

Pros: "0ntime quick boarding"
Cons: "cost to check baggage"

Pros: "Nothing."
Cons: "Most of the family were seating apart. I can't understand why?"

Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"

Pros: "None"
Cons: "Long delay"

Pros: "Wi-Fi was adequate"
Cons: "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."

Pros: "The people working for Avianca were especially helpful and curious. We need extra help with wheelchair assistance for my wife."
Cons: "We delayed one day do to rescheduling"

Pros: "Easy check in and Boarding"

Pros: "Movie options were good."
Cons: "The a/c was not working well and t"

Cons: "No reason was given for delay, I was disappointed in that I payed more to arrive 3 hrs earlier yet I came in after the otherwise available flights"

Cons: "The food terrible"

Pros: "Service"
Cons: "Inside the airplane was freezing the whole trip"

Cons: "There was only a shared screen. And the AA Entertainment app didn't work"

Pros: "The confort seat, and service"

Pros: "Excellent"
Cons: "Nothing"

Pros: "Excelente fiight"
Cons: "Door change from terminal D to terrminal E Flght departure delayed"

Cons: "Late, missed connnection. Terrible"

Cons: "Boarding chaos at Miami airport."

Pros: "Nice aircraft,"
Cons: "let down by unattentive staff and felt more like a budget airline with the fact that you have to pay for meals"

Pros: "Very nice staff"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Pretty much everything"

Pros: "Staff was professional. Beverages were plentiful. The quality of the wine was actually quite good."
Cons: "Not enough toilets for the number of passengers."

Cons: "It didn't happen"

Cons: "Didn't happen"

Pros: "Excellent entertainment options"

Pros: "Everything. I had no problems at all when coming to Barcelona last week!!"

Pros: "I like AA because they are honest and kind. I received good value for my money."

Cons: "Liked it all."

Pros: "Everything"

Cons: "The seats"

Cons: "Personal very rude no manners to answer Questions or direct people."

Pros: "La atención del crew en el avión"
Cons: "Aunque Sean viajes cortos ofrecer almenos bebidas"

Pros: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Cons: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Cons: "More space is needed for legroom."

Pros: "The flight attendants were really nice and kind and the onboard entertainment was nice"
Cons: "LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!"

Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Cons: "Missed connection and this delayed by 20 hours to final destination."

Pros: "Very good food and beverage. Good entertaiment, but been long trips there should be a little bit more selections of movies and series."
Cons: "For long flights, on bussiness and first should be more chance to have open fresh beverage (Non Alcoholic) and options of snacks."

Pros: "There was nothing to like about Iberia"
Cons: "I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future."

Pros: "Boarding was excellent and crew also food was good."
Cons: "Seats to small. Like sardines for 8 hours. Almost no leg room"

Pros: "They made up time on the flight"
Cons: "This was already a makeup flight and it wasn’t efficient enough to help me"

Pros: "I never got on this flight."
Cons: "I was at the airport more than 2 hours ahead of my flight time. By the time I made it through check in, security, and immigration, I was already cutting it close. A random security check right at the gate made me miss my flight. There were no timely options to re-route my flight unless it was at a fee of over >$2,000. Horrible, stressful, experience."

Cons: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."

Pros: "Fairly standard international flight. In flight meals were fine. Seats were spacious enough (6’3” I need the legroom)."
Cons: "Not a terrible negative in the slightest; the onboard entertainment won’t load until the plane is in crushing altitude. Thought it was weird as that has never happened before, but not really a problem"

Pros: "Nothing special"
Cons: "Nothing special"

Cons: "The plan was too small."

Cons: "Few minutes late. Which caused us to miss our main flight. Still have no luggage. Why would flight like that be scheduled so close together. Impossible to accomplish after going thru customs."

Pros: "The flight was a smooth one."
Cons: "One flight attendant was quite rude."

Pros: "Crew did get us on standby; more legroom than trans-Atlantic flight"
Cons: "6 hours too late"

Cons: "Krew. Comfort srat . Space."

Cons: "Airline personnel were not helpful and seemed annoyed when asked questions about a very tight connection I was trying to make in Madrid. They brushed off my questions with one word answers and then it turned out that we were 10 minutes late arriving and I missed my connection. The customer service people who were supposed to re-book me, actually tried to blame me for missing the connection! Overall, not a great experience -- very inefficient process with no one at the airline taking responsibility. Won't fly again if I have the choice."

Cons: "In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!"

Pros: "Comfort and crew were good,"
Cons: "Delay in takeoff due to equipment repair"

Pros: "Great and on time"
Cons: "Nothing all good"

Pros: "The crew was awesome and very helpful. The trip was also comfortable as it could be for a full flight."
Cons: "I am a vegetarian, I was not made aware of food options and was only offered chicken or beef, which I do not eat."

Pros: "Absolutely on time!"
Cons: "The boarding was slow"

Pros: "At this moment only the entertaiment."
Cons: "I would have like them to have been more humane and provided me with enough information so I could go ahead and get me something clean to wear right away. Tonight after I called they still don't have information on my luggage, and overall should have a better management, cause once I give my luggage to them, I expect them to care for it, that is implied on the customer service agreement."

Cons: "Nothing"

Pros: "The flight on time. Clean nice."
Cons: "Iberia's only thing is that airplanes don't have enough leg space"

Pros: "Very nice flight"
Cons: "Salad and dressing was frozen"

Pros: "The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions."
Cons: "Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats."

Cons: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."

Pros: "Reasonable leg room for a a 6 foot tall passenger"
Cons: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."

Pros: "Iberia is fine"
Cons: "Kayak booked through Webjet. Flights changes. Webjet never contacted me. Found out when checking in. Spent hours on phone getting rebooked right before travel."

Pros: "Nothing"
Cons: "Terrible Uncomfortable Overbooked"

Pros: "They solve the flight connection issue and move us to a direct flight."

Cons: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"

Pros: "Comfortable, nice entertainment, very nice pilot"
Cons: "Part of the crew was a little rude. Didn't prepare the front row well for landing and take off (back packs on the floor, screens open)"

Pros: "It would be much better to get water more often and maybe a few snacks"

Pros: "Promptness of flight. Comfortable seating. Excellent food and service."
Cons: "Personal entertainment unit did not work, making for a very long flight."

Pros: "flight and crew were excellent"
Cons: "Seats were terrible. Once the person in front of you recline his seat,, you can not pull down your tray table and you are force to recline your seat so you can earn a little more space."

Cons: "Missed flight. Was difficult to find a new flight to NYC. They were finally able to get me on an Air France flight from CDG many hours later. I had to pay the bus fare from Orly to CDG out of my own pocket, and took over an hour to get there. They refused to compensate me in any other way."

Pros: "It was on time and good selection on movies"
Cons: "Iberia needs new aircrafts... They are always kinda old..."

Pros: "Loved the entertainment. Lots of choice. Food was good and the crew were very friendly"
Cons: "Reduced leg room"

Pros: "Crew was gentle and, at least"
Cons: "The plane is ooold. Really old. On the flight in the entertainment was working and offered us like 3 options of movies. I thought that was bad but, flying out the system was down and we had an 11 hours day flight without entertainment at all. We got no apologies request from the airline. Shame on you Iberia."

Cons: "Tv not working on whole plane, could not charge I phone"

Pros: "Standard, short connecting flight out of a large airport."
Cons: "Slightly delayed, but they did keep us updated."

Cons: "Terrible service in reservations. Needed extra leg room and paid for exit row seats. Got to airport and our seats had been given away. At customer service at our destination spent almost 2 hours trying to get a refund and getting exit row seats for the return flight. Terrible service in reservations. Needed extra leg room and paid for exit row seats. Got to airport and our seats had been given away. At customer service at our destination spent almost 2 hours trying to get a refund and getting exit row seats for the return flight. Terrible service in reservations. Needed extra leg room and paid for exit row seats. Got to airport and our seats had been given away. At customer service at our destination spent almost 2 hours trying to get a refund and getting exit row seats for the return flight."

Pros: "Multiple beverage services and some occasional snacks. (The flatbread pizza was really good and we had ice cream at one point). They had a big celebration coming into Miami for the pilot who was on his last flight before retirement. I thought it was nice to share that with info with the people on the plane in both English and Italian."
Cons: "Very old plane. Shared movies. Could not see most of the time because of people in aisles. The beef with mashed potatoes was so salty that it was inedible. No USB. We had 4 beverage services over 10 hour flight. I had can of bloody mary mix, an orange juice and 2 glasses of ginger ale. When I ordered that second cup of ginger ale (a cup mind you....not cans), the flight steward told me that I drink a lot of ginger ale and that its bad for me and that I should drink something else."

Cons: "This sucked."

Pros: "Efficient. On time."
Cons: "Water, courtesy of the airline. More space, of course."

Pros: "Staff was friendly and happy."
Cons: "Seats are not the most comfortable."

Cons: "We never got there"

Pros: "Food and entertainment were ok but crew was rude and lazy and we had multiple delays. I was told to get in line for boarding and then stood there another hour. It was very poorly disorganized and did not come into contact with one nice crew member"

Cons: "Was told I needed to check my bag when there was plenty of overhead space once we boarded the plane. The entire zone system seems to be fake, as they boarded zone 1 and then went to all zones, skipping 2 & 3."

Cons: "6h delayed"

Pros: "The crew was nice and friendly."
Cons: "The plane was extremely dirty, almost disgusting!"

Pros: "N/A"
Cons: "The flight was delayed, then we loaded onto an airport bus where we stood, sweating, for about 10 minutes before the bus left. Once we got on board it took forever for people to be seated, and some people were having their seats switched and others couldn’t find anywhere to put their luggage."

Cons: "Was an hour late."

Pros: "The person I was sitting next to."
Cons: "Everything. Horrible experience at Gatwick and witnessed one staff member being very condescending towards a guest and made her get off the plane for Vuelung’s mistake. Will never fly this airline again."

Pros: "They crew was okay, more polite than my previous flight."
Cons: "Having a well stocked Duty Free Items would be nice, tried to order items and was told they are out of stock."

Pros: "Comfortable seat, crew good, left and arrived as scheduled."
Cons: "Cost of on-board food & drinks"

Pros: "plane was quit new and seats were comfy."
Cons: "check in was a bit slow."

Pros: "Crew was nice and friendly"
Cons: "Horrendous experience from checking to the airport. Be aware when trying to check in online, not only posible if you don’t pay a fee to choose seats. Therefore you are unable to check in until the last minute, and as they overbook the flight, if you don’t pay, You risk not get into the plane."

Pros: "The overall was good, the flight was on time"
Cons: "The boarding system could be changed: they start boarding when the aircraft is not yet ready, so the line just moves from the gate to the finger, which is annoying. They should wait until the plane is ready to start with the boarding."

Pros: "Cheap airline, results are what we thought they would be"

Cons: "Delayed over an hour and caused me to miss my connecting flight home."

Cons: "very easy checkibg, friendly at airport, snd same day reminder"

Cons: "Worst experience I've ever had. I've been traveling for years but never experienced an airlines this unprofessional. I have received 4 emails which all said my flight had a 3 hour delay but did not notify me it will be on time until 20 minutes before departure from Barcelona. Of course, I Went to the information desk to see if they can still board me on the flight but they said no although it still didn't leave. They charged me 115 Euros a ticket but ONLY accepted cash. I was not flying alone and it didn't carry hundreds of euros with me. I had to wait hours just for the exchange to open. The crew at the information thought this was hilarious by the way, particularly the supervisor who had an extremely cheap red hair dye who refused to give me her name then put a scarf over her name tag to hide it. After I thanked the man who was helping me, she naturally yelled from across the information desk "HE SHOULDNT DO THIS!!!!" ... I said thank you? NEVER FLY THIS AIRLINES! I hope they get their act together before this airlines goes out of business!"

Pros: "Getting off the plane in Barcelona"
Cons: "Extremely poor service by the cabin crew. They were extremely lethargic and slow with service. So much so that numerous rows of seats with young families were never served. No announcement or apology, they just stopped serving as they needed to prepare to land. They knew from the start how long they would have to serve drinks/snacks but didn’t care and definitely did not go out of their way to ensure everyone would be served. The worst service or total lack of that I’ve ever had."

Pros: "This was a standard flight.... there was nothing special about it...."

Pros: "Crew was nice, responsive and professional. They tried to make the best of a bad situation and were helpful in that regard. Pilot explained the reason for the delay. Also helpful"
Cons: "Arrived early at the airport and checked my bags. Was charged $190 for one extra bag. Told I had to pay for two flights because there was a connection! Boarding was late and then the plane took off late. Horrible."

Cons: "The boarding time has been changing every few minutes since the morning. I arrived in the gate where there were about 30 people with boarding passes but no assigned seats all overbooked. Half the people left on a bus then boarding stopped and we're returned back to the terminal going through security and hour or so later. The company reps had a big attitude problem and could provide no explanation to what and why anything is happening. In the end they tell us to leave the gate after 1.5 hours wait and look for new boarding info around 2pm. I managed to get on the flight by chance: no updated info was announced - I by chance heard a poor fellow working for the airline trying to find people at a nearby cafe who were supposed to be on that flight. If I had my headphones on I doubt I would be able to board that plane"

Pros: "From check in to exiting the place, flying with Veuling was a great and very easy experience. We liked that there was more leg and seat space than on most planes and the in-flight magazine is top notch."

Pros: "Everything perfect"
Cons: "Boarding via bus. I purchased priority ticket for priority boarding but in end priority was only from checkin to bus. Fortunately there were not so many passengers. it should be indicated in the flight information whether boarding is via bus or bridge."

Pros: "Excellent check in . Before time arrival."

Pros: "Easy boarding and smooth flight."

Cons: "The airline lost my luggage. I called continuously and they kept telling me that it was on its way, but it never arrived! I finally received it 2 days later."

Pros: "I like very much weather of Barcelona which is ideal for me.people of spain very cooperative with excellent attitude."

Pros: "Nothing."
Cons: "The aircraft was run down, checking in was ultra-slow, and they didn't even put our airplane on a jetway. They bussed us out onto the tarmac instead. They didn't even offer water or coffee on a 2-hour flight included in the ticket - it cost extra."

Pros: "The personnel was pretty nice and we arrived on time."
Cons: "I have never been on a plane that crowded, there is not an inch to breath..."

Pros: "Good cheap no frills price"
Cons: "Having to stand in line for almost one hour to board.Would have been better to let us remian seated instead of calling us so early."

Pros: "Quick and easy, no frills, cheap flights, on time, great between Euro countries but not beyond. Newer airbusses with comfortable seats for short flights not long flights. just make sure you don't check bags, just carry on size. clean and cheap and easy, but don't expect more."

Pros: "Short 2 hour flight"
Cons: "Much too small space. Felt like a sardine."

Cons: "No entertainment, seats did not recline, minimal leg room"

Pros: "The electronic check-in was breathtakingly simple but this airlines excels at optimal usage of available space - to the extreme discomfort of its clients. I am of average height and my flight was an exercise in pain endurance."
Cons: "Zero legroom"

Cons: "we had a terrible time flying through connecting flights and on top of that they charged 70 euros for baggage from rome to paris and then we had to check in again at paris, extremely painful and stressful given the short amount of time. i would never ask someone to do this again."

Cons: "Our luggage did not arrive with the plane, we were not informed of the situation and waited for at least one hour before a passenger was told the luggage was left behind. The luggage did arrive after 90 minutes, still no explanation from the Vueling"

Pros: "An employee walked down the line, scanned tickets=fast process. The lines were designated by row seating."
Cons: "I'm 5'9" & knees hit the chair in front. No complimentary water or coffee. EVERYTHING was a charge. Broken armrests & other materials."

Pros: "Assigned to row 2."
Cons: "Checkin took 1 to 2 hours!"

Pros: "Nice crew"
Cons: "Unconfortable seats"

Pros: "We finally got to Rome"
Cons: "Flight departed three hours late, apparently due to bad weather earlier in the day. No information available at the airport. Kayak told me the delayed departure time long before the airport display or information counter personnel. Long boarding - had to be bussed out on the tarmac and waited again to board inside cramped bus. At Rome, luggage took one hour to arrive on the very crowded belt. Terrible treatment."

Pros: "Not one thing"
Cons: "The airline staff from check-in to dismissal were a big mess. No info, no help upon cancellation....Nothing."

Pros: "No tv or entertainment system which makes more sitting space. I like this."

Pros: "The crew were friendly, boarding was quick, it was a nice flight"
Cons: "As it was a night flight, it would have been nice if the lights would have been lowered so we could sleep and no entertainment if you couldn't sleep was provided"

Pros: "We got to our destination smoothly and a few mins early."
Cons: "The seats and space on the plane were extremely small, there was no space to breath or sit. The seats did not recline back. There were no complementary drinks. The shuttle to the flight had way too many people. We had to print our boarding passes before checking in or we would be charged 15 Euros."

Pros: "nothing"
Cons: "The most horrible experience Iv'e ever had with flights and airline! The staff lied to us and wanted to keep us in Granada - they lied and said that our flight to Tel-Aviv from Barcelona was cancelled and that we need to stay another night in Granada and fly the next day. After we insisted on flying to Barcelone anyway (although they said they would not take care of us and all hotels in the city are full because of the weather conditions [which was a lie - it's summer and the weather was fine]). When we got to Barcelone we saw that our flight to Tel-Aviv was not cancelled! We only had 30 min because the previous flight was delayed in 2 hours so we ran and went on the plane. Of course our luggage did not arrive...."

Cons: "The landing was horrible"

Cons: "EXTREMELY cramped. Worst experience since Ryan Air."