Pros (+) The beautiful beach view
Cons (-) I didn't like the staff service. The phone in the room wasn't working, the A/C also wasn't working properly. Overpriced for what really is!
3 stars
Hotel Soleil Pacifico
Photos of Hotel Soleil Pacifico
Overview
Beachfront, with full-service spa Catch some rays at the beach or spend the day relaxing at Hotel Soleil Pacifico's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Hotel Soleil Pacifico offers 128 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include rainfall showerheads and complimentary toiletries. This Puerto San Jose resort provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested. 3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a children's pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Soleil Pacifico
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Room service
- Tour desk
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fan
- Air-conditioned
- Free toiletries
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Outdoor pool
Accessibility and suitability
- Increased accessibility
- Elevator
- Adapted bath
Bathroom
- Toilet
- Shower
- Private bathroom
Outdoor
- Balcony
- Terrace/Patio
- Garden
Dining
- Restaurant
- Bar/Lounge
- Snack bar
Parking and transportation
- Airport shuttle
- Free parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Laundry
- Laundry facilities
- Iron and ironing board
Things to do
- Gift shop
- Pool table
General
- Telephone
- Storage available
Family friendly
- Babysitting or child care
- Child pool
Fitness
- Fitness center
- Tennis
Health and safety
- Daily housekeeping
Reviews of Hotel Soleil Pacifico
7.1
Good
453 verified ratings
Wonderful
117
Very good
76
Good
99
Okay
45
Fair
58
Mediocre
29
Poor
29
Summary of reviews
Guests say
Overall, guests appreciated the amenities such as the pools and beach access, but many expressed dissatisfaction with the cleanliness of the facilities and the quality of service provided. Issues like dirty pools, unresponsive staff, and inadequate breakfast service were frequently mentioned, leading to a negative impression of the hotel despite some positive aspects like good food and friendly staff in certain areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.1 out of 10
90 reviews
4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Hotel Soleil Pacifico?
The high season at Hotel Soleil Pacifico is in July, offering great weather and ideal conditions for enjoying the pools and the beach. However, if you prefer to avoid the crowds, the low season in April might be a better option for a quieter experience.
How is the quality of the beds at Hotel Soleil Pacifico?
Guests have mentioned that the rooms at Hotel Soleil Pacifico feature large and comfortable beds, providing a restful night's sleep and contributing to a pleasant stay.
Is parking available at Hotel Soleil Pacifico?
Yes, Hotel Soleil Pacifico offers free parking, making it convenient for guests who are driving to the hotel and providing easy access to their vehicles throughout their stay.
What can guests expect from the food quality at Hotel Soleil Pacifico?
While some guests have expressed concerns about the food being overpriced, others have praised the excellent breakfast and the variety of meals available at the buffet, ensuring a satisfying dining experience.
How is the cleanliness and customer service at Hotel Soleil Pacifico?
Guests have appreciated the cleanliness of the facility and the friendly staff at Hotel Soleil Pacifico, contributing to a positive and enjoyable experience during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.
Be Mindful of Payment Requests
Some guests reported receiving unusual payment requests via WhatsApp, leading to confusion and discomfort. It's advisable to clarify payment procedures directly with the hotel to avoid any misunderstandings.
Check for Cleanliness of Beach
While the hotel is located right in front of the beach, some guests expressed disappointment with the cleanliness of the beach. It's suggested to inquire about beach cleaning schedules or activities organized by the hotel to maintain a clean beachfront.
Consider Transportation Options
The hotel offers an airport shuttle service, which can be convenient for guests arriving by air. It's worth considering this option for a hassle-free journey to the hotel.
Verify Inclusive Meal Plans
Some guests were surprised by additional fees for the "all-inclusive" meal plan. It's recommended to confirm the details of the meal plan and any associated costs during the booking process to avoid unexpected expenses.
Be Cautious with Room Safe
A few guests reported issues with the in-room safe not locking properly. It's advisable to test the safe upon check-in and request assistance if any problems are encountered.
Inquire About Pool Maintenance
Several guests mentioned issues with pool cleanliness and maintenance, such as dirty water and broken tiles. It's advisable to inquire about the hotel's pool maintenance schedule and procedures upon arrival.
Clarify Payment Methods
Some guests expressed discomfort with the hotel's request for payment via WhatsApp. It's recommended to confirm the accepted payment methods and procedures directly with the hotel to ensure a secure transaction.
Explore Nearby Dining Options
While the hotel offers dining facilities, some guests found the food to be overpriced. It's worth exploring nearby restaurants or asking the hotel staff for dining recommendations in the area.
Consider Mosquito Repellent
A few guests mentioned encountering mosquitoes on the hotel premises. Bringing along mosquito repellent may be beneficial, especially for outdoor activities or dining.
Location
105 KM Road Chulamar, San Jose
What's nearby
- San Jose Beach1.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Soleil Pacifico
Low season | April |
|---|---|
High season | May |
Average price (weeknight) | $166 |
Average price (weekend night) | $176 |
When to book a room at Hotel Soleil Pacifico
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Soleil Pacifico
FAQs when booking at Hotel Soleil Pacifico
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in San JoseMost recommended
See most recommended stays in San JoseGood to know
Value for money | 6.1 |
|---|---|
Distance to city center | 4.8 mi |
Everything you need to know for your stay in San Jose
Complete your trip
Popular destinations