Escape to 14 tranquil acres dotted with swaying palm trees and fronted by 410 feet of private Pacific Ocean beach. The Westin Resort & Spa, Puerto Vallarta offers all this splendor just minutes from the international airport and charming downtown. Beachfront pergolas and sparkling pools invite relaxation, while our serene spa offers head-to-toe pampering. Reenergize at the WestinWORKOUT® Fitness Studio, tennis courts, or nearby golf courses, or explore upscale shops and dining at the marina district across the road. Bright tropical colors and elegant, modern Mexican decor grace our 280 ocean-view rooms, each with a private balcony, plush Heavenly® Bed, and rejuvenating Heavenly® Bath.
Pool area, view, size of rooms, cleanliness, beach access, noise level, excellent service
Still seemed expensive, food could be better
Great hotel, great value for your money, pay no attention to the complaints of lizzards and bugs on the rooms. All hotels in the Puerto Vallarta have this 'problem' because they are so close to nature.
Room was nice and relaxing. Check in was easy. Free wifi only in lobby.
Beach was not cleanest water, but most if you go to the beach usually you would leave PVR.
Arrived late, but was able to extend check out the next day before we moved on to our next destination. Clean room. Not crowded. Free WiFi in the lobby area. Nice pool area and access to the beach.
Upon check in we were given a different room that we had paid, After discussing several minutes , we get the room we booked in kayak website.
Staff was excellent even before I arrived, especially because my flight was delayed and wanted to ensure my room remained reserved. The manager assured I was still a guest no matter how late I arrive, and also extended my check out time! Outstanding service in my book!
Renovations limited the gift shop from being opened, but that's about it.
Room size and amenities. Pool area.
Expensive WiFi fees.
Lack of cleanliness of rooms. On our last day they knocked on door to spray for bed bugs. Woke up with bug bites each morning not knowing from what until they came to spray. Will never stay their again because of the lack of cleanliness. Staff were fabulous.
gym facilities and cleanliness of resort
ongoing repair work
The gym at the Westin is awesome, the room service pretty good, showers fantastic (double head lots of pressure) Internet fast, bed very comfy, layout of the room good, but the computer desk I could not watch TV at, very easy to get a cab and go into town, friendly staff
I didn't like I could not watch tv and work on the computer.
-Comfortable beds, friendly staff,, quiet location, grounds are kept
Book through booking.com a person is not advised of all fee's and taxes, if I had not know the fee's and taxes before visiting Booking.com..... I would not have booked
The room was excellent and the view to the ocean amazing. The stuff was very friendly and helpfull.
location very nice. hotel staff in club room very nice, helpful. pool very confortable
pricing for drinks, beverages way too expensive. not a very nice beach. did not like bathroom arrangement with the shutters between rooms