Pros (+) Staff, location, outside facilities and the Masjid.
Cons (-) Type of food at breakfast as it is limited to mostly Asian. No variety was available.
5 stars
Le Eminence Puncak Hotel Convention & Resort
Jl. Hanjawar No. 19 Ciloto Puncak Sahid Eminence Puncak, Puncak 43253, Indonesia
Puncak, Indonesia
See location+62 263 512 000Photos of Le Eminence Puncak Hotel Convention & Resort
Overview
Luxury hotel with a full-service spa and free valet parking A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a rooftop terrace are onsite. Le Eminence Hotel Convention & Resort Ciloto - Puncak offers 379 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Le Eminence Puncak Hotel Convention & Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Le Eminence Puncak Hotel Convention & Resort
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business center
- Cable or satellite TV
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Pool and spa
- Sauna
- Pool
- Spa
- Hot tub
Accessibility and suitability
- Increased accessibility
- Elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Air-conditioned
- Free toiletries
Parking and transportation
- Airport shuttle
- Free parking
Laundry
- Laundry facilities
- Laundry service
Things to do
- Bicycle rental
- Game room
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Outdoor
- Garden
Workspace
- Desk
Family friendly
- Playground
Fitness
- Fitness center
Reviews of Le Eminence Puncak Hotel Convention & Resort
8.6
Very good
3555 verified ratings
Wonderful
2120
Very good
629
Good
373
Okay
140
Fair
131
Mediocre
63
Poor
99
Summary of reviews
Guests say
Guests appreciate the great service and location of the hotel, with many praising the friendly staff and good amenities. However, there are concerns regarding cleanliness, particularly in the bathrooms, and the breakfast options are seen as limited and in need of improvement. Overall, it is a decent choice for families, but some guests feel the hotel does not fully meet the expectations for a five-star establishment.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9.2 out of 10
2 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities such as a spa and wellness center, pool with a view, game room, and karaoke, ensuring a delightful stay for guests of all ages.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel for being very clean and beautiful, ensuring a comfortable and pleasant stay.
What can guests expect from the hotel's food quality?
While some guests have mentioned that the breakfast could be improved, the hotel offers a wide range of menu options, including Indonesian, Western, and Arab food, ensuring there's something for everyone.
Is parking available at the hotel?
The hotel provides free parking, although some guests have noted that the parking lot is separated from the hotel and can be a bit challenging to reach, especially during rainy weather.
When is the best time to visit the hotel?
The hotel experiences high season in September and low season in November, offering guests the opportunity to plan their visit based on their preferences and the level of activity at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the mountain and river for a spectacular view.
Consider Visiting in Low Season
November is mentioned as the low season, which could offer a quieter and more relaxed experience.
Explore Nearby Attractions
The hotel is conveniently located near Puncak Tea Plantation, Cibodas Botanical Gardens, Taman Safari Indonesia, Mount Gede, and Gunung Gede Pangrango National Park, providing plenty of nearby attractions to explore.
Be Mindful of High Season
September is highlighted as the high season, so it's advisable to plan accordingly and make reservations in advance.
Check for Cleanliness
Some guests mentioned issues with room cleanliness, so it's recommended to check the room thoroughly upon arrival and report any concerns to the staff.
Consider Room Facilities
While the hotel offers various amenities, some guests found the bathroom and room facilities to be standard, so it's advisable to manage expectations accordingly.
Enjoy Family-Friendly Activities
The hotel provides numerous activities for families, including an indoor play area, kids' club, playground, and various outdoor activities, making it a great choice for family stays.
Be Aware of Breakfast Quality
Several guests expressed disappointment with the breakfast, so it's worth considering dining options outside the hotel for breakfast.
Plan for Outdoor Activities
Guests appreciated the nature activities and well-maintained surroundings, suggesting that planning for outdoor activities within the hotel premises could enhance the stay.
Consider Transportation
The hotel offers an airport shuttle, bicycle rental, and valet parking, providing convenient transportation options for guests.
Location
Jl. Hanjawar No. 19 Ciloto Puncak Sahid Eminence Puncak, Puncak 43253
What's nearby
- Puncak Tea Plantation2.6 mi
- Cibodas Botanical Gardens2.6 mi
- Taman Safari Indonesia4.9 mi
- Mount Gede5.7 mi
- Gunung Gede Pangrango National Park6.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Le Eminence Puncak Hotel Convention & Resort
Low season | July |
|---|---|
High season | December |
Average price (weeknight) | $94 |
Average price (weekend night) | $75 |
When to book a room at Le Eminence Puncak Hotel Convention & Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Le Eminence Puncak Hotel Convention & Resort
FAQs when booking at Le Eminence Puncak Hotel Convention & Resort
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Value for money | 8.9 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Jakarta Halim Perdana Kusuma |
Distance to airport | 31.9 mi |