OYO Hotel Surya Garden Retreat

The hotel offers complimentary breakfast, 24hr front desk service, free Wi-Fi, air-conditioned rooms, laundry facilities, and parking.

Some guests have expressed concerns about the cleanliness of the rooms, bathrooms, and balcony, as well as the maintenance of the hotel. However, others have mentioned that the staff is gentle and the rooms are spacious and well-located.

While some guests have reported poor behavior and rude staff, others have mentioned that the staff is very gentle and polite, providing good location and spacious rooms.

Some guests have found the hotel food to be expensive and have suggested exploring budget-friendly restaurants nearby. Additionally, there have been complaints about not receiving the complimentary breakfast as advertised.

Several guests have reported issues with amenities such as non-functional AC, TV, and old sofa maintenance. However, others have mentioned that the AC cools fast and the rooms are spacious.

Some guests reported that the hotel did not provide basic amenities like Wi-Fi, cupboard, power backup, and a dustbin, as well as charging for complimentary breakfast that was supposed to be free. It's advisable to confirm the availability of these amenities before booking.

Several guests mentioned that the rooms, bathrooms, and balconies were not cleaned and poorly maintained. It's recommended to verify the cleanliness of the rooms before checking in.

Multiple guests reported that the air conditioning did not work. It's advisable to confirm the functionality of the AC before booking, especially during warmer months.

Some guests suggested walking a little further to find budget-friendly restaurants with better food options than the hotel's expensive meals.

Considering the mixed feedback on service and amenities, it's recommended to contact the hotel directly before booking to address any concerns and ensure a comfortable stay.

Several guests mentioned being asked for extra money for services such as AC and breakfast, which were supposed to be included. It's advisable to clarify all charges before arrival.

Some guests expressed dissatisfaction with the booking process and pricing through certain platforms. It may be worth exploring different booking options for a more transparent experience.

Guests reported instances where the hotel denied providing the complimentary breakfast despite it being pre-booked. It's recommended to verify breakfast inclusions before arrival.

Feedback on staff behavior varied, with some guests praising the politeness of the staff and others expressing dissatisfaction. It's advisable to be prepared for potential variations in staff behavior.

One guest reported that the room doors didn't lock properly. It's advisable to check the functionality of room locks upon arrival for security.