Guest reviews
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Overall Rating
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9.6 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.9 "99%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
8.3 "Great service."9.3 "93% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 9.3 "93% wereimpressed by the valet service ." 8.2 "82% said theconcierge service was amazing ." 8.0 "Lovely bar service , according to 80%." -
6.5 "Breakfast is mediocre."
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6.5 "Vibe was decent."
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6.1 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
5.4 "Rooms are ok."
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5.1 "Average comfort."
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5.0 "Average value."
Overall Rating
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9.5 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.9 "99%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." -
7.8 "Good service."9.1 "91% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 9.3 "93% wereimpressed by the valet service ." 7.9 "79% said theconcierge service was amazing ." -
6.7 "Breakfast is mediocre."
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6.0 "Internet is average."5.0 "50% thought the
wifi quality was ok ." -
5.0 "Rooms are ok."
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4.9 "Value below average."3.3 "67% said the
breakfast was too expensive ." -
4.8 "Not very comfortable."1.6 "84% said
rooms were small ." 1.0 "90%criticized the small bathroom ." 1.7 "Air conditioning was criticized by 83%."
Overall Rating
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9.6 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.2 "Great service."8.9 "89% thought the
service was very professional ." 7.1 "71% said thereception staff was great ." 9.1 "91% wereimpressed by the valet service ." -
6.4 "Breakfast is mediocre."
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6.2 "Internet is average."
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5.9 "Vibe was decent."
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5.0 "Rooms are ok."
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4.9 "Value below average."
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4.8 "Not very comfortable."2.0 "80% said
rooms were small ." 0.9 "91%criticized the small bathroom ."
Overall Rating
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9.7 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
8.4 "Great service."9.2 "92% found the
staff to be very friendly ." -
6.3 "Breakfast is mediocre."
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6.3 "Vibe was decent."
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5.6 "Rooms are ok."
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5.5 "Average comfort."
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4.8 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
For an extra $20, they had no problem in moving me to a room with a desk and terrific views. I had a ton of work to do and the room was quiet and comfortable and allowed me to get it done ahead of an important meeting. The bed was super comfortable. Just wish I'd had more time to sleep!
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10.0review from
The location was great , and the staff were very helpful.
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10.0review from
right in the heart of everything staff was excellent
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10.0review from
A very beautiful quaint hotel , it's clean and the staff are wonderful and it is in a great location walk out and you are in old Quebec perfect located
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10.0review from
Excellent professional staff very pleasant and friendly. Clean room. Excellent location around great restaurants coffee shops shopping and petite Champlain which was magical
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8.8review from
The location is fantastic and staff was great. Room was very clean. Did not include breakfast or parking ($25 per night). Only some outlets worked.
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8.0review from
The hotel is close to downtown and easy to access restaurants and shops. The staff is friendly and helpful. . .
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10.0review from
Very nice room with courteous staff. Pleasantly surprised by the place. The bar dud not open until late and the restaurant didn't serve dinner but with all of the bars and restaurants in Old Town, this didn't seem to pose a problem.
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9.7review from
Location central to sites in old town
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8.5review from
Loved the location! Staff was helpful and friendly. Rooms were very small. Parking. Taxes! Most of all, my grandson forgot his stuffed animal, Curious George, in room 622, there was no response to communication and he was not able to get it back! This is devastating for a 3 year old! I still hope that that can happen!
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7.4review from
location very cramped room
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6.0review from
The best part about the Hotel Clarendon is the location and it has impressive history. Rooms are fairly clean. Rooms are very cramped, beds not that comfortable and there is no private parking. The reception/concierge could use some brushing up on customer service as well.
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7.4review from
Location Lobby Room view Rooms in need of upgrade/renovation No in-room safe
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7.4review from
Location, lobby decor, good jazz bar Friday and Saturday, easy Parking, excellent location in old Quebec. Economy room has little floor space, expensive breakfasts, thin walls so you hear what is going on outside your room.
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6.2review from
The room was nice but could have been tidier. You are definitely paying for the location. We stayed here for the Winter Carnival and the location was perfect- a short walk to the Carnival sites and near fun shops, bars, and restaurants. The staff were friendly and helpful. The concierge service was good but not up to par with similar hotels. I also wished there was a gym facility.
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10.0review from
For an extra $20, they had no problem in moving me to a room with a desk and terrific views. I had a ton of work to do and the room was quiet and comfortable and allowed me to get it done ahead of an important meeting. The bed was super comfortable. Just wish I'd had more time to sleep!
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10.0review from
The location was great , and the staff were very helpful.
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10.0review from
right in the heart of everything staff was excellent
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10.0review from
A very beautiful quaint hotel , it's clean and the staff are wonderful and it is in a great location walk out and you are in old Quebec perfect located
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10.0review from
Excellent professional staff very pleasant and friendly. Clean room. Excellent location around great restaurants coffee shops shopping and petite Champlain which was magical
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8.8review from
The location is fantastic and staff was great. Room was very clean. Did not include breakfast or parking ($25 per night). Only some outlets worked.
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8.0review from
The hotel is close to downtown and easy to access restaurants and shops. The staff is friendly and helpful. . .
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10.0review from
Very nice room with courteous staff. Pleasantly surprised by the place. The bar dud not open until late and the restaurant didn't serve dinner but with all of the bars and restaurants in Old Town, this didn't seem to pose a problem.
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9.7review from
Location central to sites in old town
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8.5review from
Loved the location! Staff was helpful and friendly. Rooms were very small. Parking. Taxes! Most of all, my grandson forgot his stuffed animal, Curious George, in room 622, there was no response to communication and he was not able to get it back! This is devastating for a 3 year old! I still hope that that can happen!
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7.4review from
location very cramped room
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7.4review from
Location Lobby Room view Rooms in need of upgrade/renovation No in-room safe
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7.4review from
Location, lobby decor, good jazz bar Friday and Saturday, easy Parking, excellent location in old Quebec. Economy room has little floor space, expensive breakfasts, thin walls so you hear what is going on outside your room.
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6.0review from
The best part about the Hotel Clarendon is the location and it has impressive history. Rooms are fairly clean. Rooms are very cramped, beds not that comfortable and there is no private parking. The reception/concierge could use some brushing up on customer service as well.
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6.2review from
The room was nice but could have been tidier. You are definitely paying for the location. We stayed here for the Winter Carnival and the location was perfect- a short walk to the Carnival sites and near fun shops, bars, and restaurants. The staff were friendly and helpful. The concierge service was good but not up to par with similar hotels. I also wished there was a gym facility.
