Pros (+) We liked our rooms, the generous breakfast, and the charm. We especially enjoyed the location.
2 stars
Hotel Relais Charles-Alexandre
Photos of Hotel Relais Charles-Alexandre
Overview
Hotel Relais Charles-Alexandre is situated in the City's well known tourism and shopping district. It is located a brief walk from Quebec City Armoury, National Museum of Fine Arts of Quebec and The Battlefields Park.
The hotel has an atm/cash machine and an express check-in and check-out feature. There is also a BBQ area on-site for guests to enjoy.
Hotel Relais Charles-Alexandre has 23 rooms offering all the necessities to ensure a comfortable stay. The bathrooms have a shower and offer a hair dryer.
The area around the hotel has a range of cafés and restaurants. Quebec City Convention Center and Parliament Building are each within walking distance.
Latest deals for Hotel Relais Charles-Alexandre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Relais Charles-Alexandre
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
- Parking
- Complimentary breakfast
- Hairdryer
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- CD player
- Flat-screen TV
General
- Telephone
- Tile/marble floor
- Hardwood or parquet floors
- Storage available
Services and conveniences
- ATM on-site
- Express check-out
- Meeting/Banquet facilities
Parking and transportation
- Parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Beauty salon
- Bicycle rental
Accessibility and suitability
- No smoking
Outdoor
- Garden
Laundry
- Iron and ironing board
Bedroom
- Alarm clock
Family friendly
- Complimentary breakfast
Reviews of Hotel Relais Charles-Alexandre
7.8
Good
1838 verified ratings
Wonderful
803
Very good
510
Good
287
Okay
111
Fair
69
Mediocre
29
Poor
29
Summary of reviews
Guests say
Guests appreciated the hotel's great location, being close to the city center and various attractions. However, many expressed dissatisfaction with the service, citing unhelpful staff and a lack of flexibility. Cleanliness was also a major concern, with multiple reviews mentioning dirty rooms and inadequate housekeeping. Overall, while the location received high praise, the service and cleanliness left much to be desired.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.8 out of 10
923 reviews
8.5 out of 10
3 reviews
10 out of 10
1 review
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the common pros mentioned in the reviews?
Guests often praise the hotel's great location, excellent staff, and the availability of fresh fruits for breakfast.
Are there any concerns about the beds?
Some guests mentioned that the bed size was smaller than expected and that the pillows were too stiff and big.
Is parking available at the hotel?
Yes, the hotel offers private parking, but some guests mentioned that parking options were limited and not included in the cost.
What practical information can you provide about the hotel's cleanliness?
Guests have mentioned that the hotel is very clean, but some have expressed concerns about the old equipment in the rooms and the impractical shower design.
When is the best time to visit the hotel?
The high season is in August, and the low season is in November, so visitors may want to consider these factors when planning their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Ground Floor Room if You Have Mobility Issues
The hotel has steep and narrow stairs, so if you have mobility issues or heavy luggage, it's best to request a room on the ground floor to avoid challenges with the stairs.
Opt for a Room on the First Floor
Several guests mentioned that the stairs to the upper rooms were very steep. If you want to avoid climbing steep stairs, consider booking a room on the first floor.
Check the Room Amenities
Some guests found the rooms to be lacking in certain amenities, such as no charging points in the room and limited breakfast options. It's advisable to check the room amenities beforehand to ensure they meet your needs.
Be Mindful of Noise from Wooden Floors
The hotel is housed in an old building with wooden floors, and some guests reported noise disturbances from creaky floors. If you're sensitive to noise, consider this factor when choosing your room.
Consider Bringing Your Own Pillows
A few guests found the pillows provided by the hotel to be uncomfortable. If you have specific pillow preferences, it might be helpful to bring your own for a better night's sleep.
Be Prepared for Limited Breakfast Options
While some guests enjoyed the breakfast, others found it lacking in variety, with limited options such as a single type of fruit and no protein. If breakfast is important to you, it's worth considering this aspect.
Check the Heating and Air Conditioning
Some guests experienced issues with the room temperature control, such as noisy air conditioning and difficulty adjusting the shower temperature. It's advisable to check the functionality of these amenities upon arrival.
Take Advantage of the Hotel's Transport Offer
The hotel offers free transport on the public transport system, which guests found useful. Consider utilizing this service for convenient travel within the city.
Consider the Location for Walking Tours
The hotel's location allows for easy walking access to many tourist attractions and restaurants. If you enjoy exploring on foot, this location may be ideal for your stay.
Be Prepared for Narrow Stairs and No Elevator
Several guests mentioned the narrow and steep stairs in the hotel, as well as the absence of an elevator. Keep this in mind when planning your stay, especially if you have accessibility concerns.
Location
91 Grande Allée Est, Québec City, QC G1R 2H5
What's nearby
- Quebec City Armoury0.5 mi
- Parliament Building0.6 mi
- Citadelle of Quebec0.8 mi
- Ursulines de Quebec Museum0.9 mi
- Price Building1 mi
- Quebec City Centre1 mi
- Quebec City Town Hall1.1 mi
- La Maison Simons1.1 mi
- Notre-Dame de Québec Cathedral1.1 mi
- Church Notre-Dame-des-Victoires1.2 mi
- Cartier-Brebeuf National Historic Site1.7 mi
- Laval University2.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 093155, 2025-11-30
Essential information about Hotel Relais Charles-Alexandre
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $94 |
Average price (weekend night) | $129 |
When to book a room at Hotel Relais Charles-Alexandre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Relais Charles-Alexandre
FAQs when booking at Hotel Relais Charles-Alexandre
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See most recommended stays in Québec CityGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Québec City |
Distance to airport | 7.9 mi |
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