Mercure Alameda Quito

When I arrived at my room, the staff had upgraded me to a larger suite - more than I had agreed to pay for at the same rate. Upon checking in I a received a voucher for a free drink. I was expecting a coke or some equally mundane refereshemnt. Not so! It was for an exotic, eight dollar, Caribbean house special, called a Caiparinia, that blew my mind in its quality. The room was sumptuous and inviting. The view was amazing and a true photo op. I have traveled a great deal both domestically and to thirty-three countries overseas. This ranks right up there with the best hotel deals of all time for me.

Hotel was lovely. Service was so-so. We were just there overnight, so maybe it would have been better if we were staying longer.

Bad night time neighborhood. The hotel was reassuring and secure feeling.

Very good food available, the room was very nice , modern and new. The bed was very comfortable and I had everything I wanted or needed. I got a very nice meal at a small sushi restaurant on premises. There was a casino available. The staff was helpful and attentive. Will stay there again.

Upon arriving I was impressed with the hotel apperance and staff upon check in. Once I checked into my room #210 and unpacked I found a couple of things the hotel overlooked. The toilet was not operating, shower had no hot water, cable tv malfunctioned, and there was no light at the desk to write a letter. I contacted the front desk and they sent somebody to fix it, but it was without success. I was unpacked and tired from my long trip from New York and wanted to rest. Now I was assigned to room #512 and it was a little better. The toilet cover had an inspection seal that met hotel guidelines. I feel that a nice hotel like this should've not overlooked these important features. I was not totally satisfied and left the following day to another hotel. I felt Ithat I should've been compensated for the inconvinience as these things happen in hotels with lower standards.

I actually found this hotel to be very nice. The room I had was a suite and the bed was so comfortable I wanted to spend another night. The staff was pleasant and helpful. The location is good too. Highly recommend.