Redditch Hotels

All the staff were very friendly.

The bar was not well stocked, not very warm, and not very comfortable. The wifi didn't work.

Too quiet no sky TV

The service was excellent, staff always willing to help!

The breakfast was a little bit poor but just a minor issue

As I was on a business trip I tried three different hotels on three different trips and this was was the best hotel of all. Comfortable bed, good Continental breakfast (nice petit pain and croissants) Hotel is in the center in Redditch so you do not have to take a taxi to and from the center or to go to a restaurant. (tip: Rileys indian restaurant in the center, very good)

Internet is 10 euro even if you bring your business laptop / Wikipedia!) Calls to Europe (Netherlands or France for exp.) will cost you more then 3 pounds a minute. I ended up with a 124 pounds bill for calling a few times home! Be aware!!!

The friendliness of the staff was outstanding. Quiet, but convenient, location.

Breakfast served between 7.30 and 8.30am - ie a very limited time frame!

Being able to go from our room to the dining room without going outside into the freezing cold!

Noise of other people going along the corridors and talking in the early hours and the beds were so hard!

All contacts with staff were good. Especially so the receptionists.

I can appreciate you wanting to look 'green' but do bear in mind that some people wish to relax on the bed and read with decent illumination. You can't do that with the available lighting, only place being the desk, sitting on a hard chair

Despite twice speaking to the same person on reception in the early part of the evening, to report the bathroom light was not working this was not fixed. We could therefore not shower in the morning as the bathroom was in complete darkness. We were looking forward to our stay and were very disappointed. What a shame as we would now aviod making another booking at the Corus chain of hotels.

Was good value for money

The decor in the rooms especially bathroom could have done with modernisation

We enjoyed the starbuck in the hotel, gym facilities were good. Staff on reception were helpfull, trying to book us in early but in the end had no twin available until the normal check in.

The locker in the gym would not open, the key was stuck, we waited over 10 mins for assistant. In the end we managed to open our selves and didn't see any member of staff. So they would have left us for over 20mins sitting in a towel in the changing room. No hairdryer in the bedroom, on requesting this at the reception we still waited over 20min, so agian delaying us for our breakfast. Seating in the bar area was stained and at the breakfast area.

Very welcoming. Staff helpful and friendly. Hotel very clean and comfortable. Facilities excellent.

None

Bed was gorgeous and the grounds & setting very smart, but relaxed

not applicable

Location

The plug in the bath in the room got stuck and was unable to drain bath.After reporting this to reception it took far too long for anyone to arrive to fix. This they couldn't do so i had to take a shower in another spare room the following morning. Evening meal room service was poor - quality of food very disppointing and very expensive for what it was!. Overall there was very little feeling of any welcome from staff and politeness was not something they adhered to. Hardly any appology for inconveinec with room

Peace and quiet of rural location

Lack of staff and open reception on arrival.

Primarily its location. It was very quiet at night thereby ensuring a good night's sleep.

The Limes is very dated and needs a bit of a refurb. Our room was far from clean.

Good price, in a good location, it had very comfortable beds and pillows, nice fire in the bar.

Buffet breakfast not great, the food was served too cold. And the temperature in the bar was too cold also.

Food okay

Reception - bloody slow. Bar - cold and slow servioce.

self service kitchen.

Clean , tidy and quiet.

No staff and breakfast was help yourself.

The shaver point in the bath room did not work.Noise from the water pipes and from the kitchen early morning.

Room was a good size, warm and clean with comfortable bed and good shower. Beakfast was excellent and morning staff were friendly. Parking was good and free.

Room had no phone, no radio, no TV, all of which is expected from a three star stopover. No reception staff on duty after booking in. Lighting in room was very poor so I had to dismantle the bedside lampshade to get enough light to read by. Difficult to work in the room. No desk at which to sit and write up the days reports - had to sit on the bed in the near dark - annoying. Could be great if they upgrade the kit in the rooms to normal hotel standard.

Very warm welcome, preceded by a very thoughtful e-mail from the owners offering additional travel and transfer assistance if needed. Room was very clean and warm with a most adequate bathroom. Full english breakfast was really good.

The room was very comfortable and had everything we could possibly need.

A nice hotel we will go again booked direct by phone

Active h got my name wrong and the hotel could not find our booking details which in some circumstances could have been a disaster !

Papaer that I ordered didn't arrive and the TV could only get ITV channels. I did mention this to recpetion and I was told that people have been working on the transmitter for the past week and it was all through the hotel, a note at recption might of been nice............this was my second time of staying ad I would stay again

Check in process needs improving

Convenience and location for the NEC. Excellant accces to Solihull shops.

Efficient and friendly Staff Very good pool and liesure set up

Room a little basic - very little toiletries and no biscuits with the coffee/tea making facilities

Freindly Staff

Value for money size of room no bath

Top hotel , great location . room spotless and modern , recommended all round .

A lovely hotel in a nice quiet location. The staff were very helpful and the room was very comfortable.