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Decor and nice food. Really good table service and helpful and attentive staff No free range eggs and dinner service a bit late for me.
Staff were very friendly and helpful. Restaurant very good. Gym/Pool only open between 10am and 5pm so never able to use facilities. Free Wi-Fi in room and rest of hotel never worked. Redruth is a dump and hotel has seen better days. The "extensive grounds" description basically means it has a long drive.
The hotel is fantastic, had a great sleep which is unusual for me. N/A
I went to the hotel beacause i attendend a 60th party there. It was just easier to stay there because we took the children. Its not a place i would stay offerwise.. It was clearly a very plush hotel in its day, but now it needs some money spending on the guest rooms to bring it up to date, double glazeing would be a start. It did snow on our visit to be fair. Again the staff were great.
Large room The shower was absolutely appalling. Luckily I was only there for 1 night otherwise I would have asked for another room
Food was good and the faclities although I did not get a chance to use them My room must have been near the kitchens and there was noise banging of doors till around 130am.
The food was second to non. Close to everywhere i wanted to visit. Ran out of lobster, but i didnt dine until late, so forgiven.
The food and and the wine were fabulous
the staff were very friendly and made us feel vvery welcome. no complaints at all
Location Not enough lights, breakfast was very poor
indoor pool and jacuzzi
Comfort,and staff were very good, food always hot and presented nicely, could not fault it in anyway
Views, breakfast and plenty of cofortable seating make this a lovely hotel at good price. All rooms kept warm, a bonus in November, Well within reach of Eden project and Lost Gardens.
Swimming pool, friendly staff The hotel is very tired and needs money spending on it, a lick of paint for a start. The roof terrace was terrible although it could be a feature withy some investment
Location was ideal and room was pleasant Not much buffet choice for breakfast
comfortable room [ upgraded to a double], spacious bathroom, friendly staff and a smoking room - what a treat !! Would use this hotel again.
the hotel was very comfotable the staff frendly and wellcoming nothing was to much trouble for them ,the room was lovely and clean,cleaning staff frendly and helpful food brillient really enjoyed are stay and will be staying there again thank you all. nothing
very helpful staff, good food, nice indoor pool.
Good service, good staff, very nice surroundings. No mini bar in hotel room, however the staff had an exelent and quick room service
the location of the hotel is good. the staff are friendly loads of space and the food is good. service is good and quite quick
The room was spacious, with hot café and tea provided, nice in the cold winter! well located close to the beach and to all the facilities. Restaurant and bar services with a good menu. The room was cold, the heating was switch-off when we arrived in the room (and outside was snowing!). Really really noising during all night, we woke up several time due to the other guest running and chatting in the corridor (didn't understand why the reception don't do something in this case see that they are open 24h)
Excellent location, good value for money for a budget holiday!! Nice room and great views
The hotel has its own identity and does not have the typical "premier inn" "travelodge" feel of many hotels in this price range. Some might find the rooms a bit dated but we prefer the cosy individual style more appealing. It's very clean and the food in the bar is excellent. Have stayed before and will do so again. Although we were happy with our un-refurbished room, I agree with those reviewers that say that the photos on the site are misleading and can see why people expecting rooms such as those shown would be disappointed.
Staff very friendlt and pleasant. Street noise - being next to night club, can't be helped.
Staff very helpful and cheerful Decor a bit tired; restaurant area needs to be split up
The Great Western in Newquay had lots of indoor and outdoor seating available with stunning views and centrally located Having booked on line with no reference to the availability of some parking spaces - we arrived with our car for a week only to be told only telephone reservations get a chance to book a space. Why couldn't the website ask you to ring to book a space. We spent the week feeding parking metersin the evening and again by 9am. Not very restful !!!
The Great Western is in the right in the centre of 'Clubbing' Newquay, but is a 10 minute walk away from the town centre so perfect for if you are a fan of Berties and Barracudas! It was gopod value for money and the beds are very comfortable! It has recently been refurbished, so seems very grand when you enter at reception. It needs to have more parking. That was ridiculous how there was only about 10 parking spots! There is no places to park in the centre of Newquay unless you pay in the 'pay and display' car-parks, which as you can guess, are rather pricey in the centre of newquay!
It is very clean and does not have smell of damp :) Included is the shower gel that helps with dry skin in this dry weather.
Convience to beach and shops When we first checked into the hotel we were put in a room right above where the trash bids were locared and the smell was awful. The new room we were moved into the shower did not work properly, no water pressure.
Welcoming and efficient Food was fabulous N / A
Excellent food, staff were always very helpful, view of the sea, every where very clean Spa and swimming pool - not very impressed with, needs updating.
The relaxed atmosphere, great breakfasts and the attentiveness of the catering and reception staff.
Staff were very considerate and kind. Views were amazing from majority of the hotels windows. Room was clean and comfortable. Food to order at breakfast was very good and buffet selection was varied. The Terrace provided a good choice of meals with a lovely view of the beach. Dinner menu was a little limited. Room and the food and drink on offer were a little pricey. Didnt receive hotel information and room service menu till last day of stay which was unfortunate as we felt we missed out a little on what the hotel had to offer.
The staff were helpful and courteous, the food was fantastic and the hotel itself was very welcoming and luxurious.
Everything about this hotel was excellent from the very first welcom, the food, staff and the location. Couldn't fault it.
Location, views, parking and knowledge of some members of staff re the history of the hotel, also staff serving breakfast on the Sunday very polite and efficent. View out to sea good but on looking down lots of building material, ladders and scaffolding poles on first floor roof. Would have liked information re swimming pool on arrival, but this did seem to be restricted due to building work.
Glad we up graded room, hotel heated very well during this time of year. to use the sauna facilities you had to purchase a card in order to use the it......not on for this type of hotel very petty.
Elegant, well appointed hotel exuding charm and comfort. Spacious dining and common areas with very appealing decor. Large, very comfortable room with walk-in closet and very comfortable bed. Excellent food. Outstanding location on a hill over-looking the sea with beautiful views. Parking space was limited. Sea view room over-looked the roof of the dining room below.
the beautiful sea views and decore and design of a beautiful hotel. parking is awlful and our car was hit in car park,think we werent the only ones! no room to move and too small spaces.noone stopped and hit and run!!!!
Room standard was much higher than expected Heating was turned up too high and there was no way to control it in the room. Also just having a standard double bed was disappointing - in a 'deluxe' room I was expecting a King.
Courteous, polite staff. Room mix up on arrival which was sorted out and we were given an upgrade with no fuss and all went smoothly. Would definitely stay again.
Awesome views. Luxurious hotel with amazing history and fabulous location. Nice compromise between modern requirements and traditional features. Very well kept decor. Price is good. Food is good. Breakfast lovely - with amazing views too. They are working on the place regularly to improve it, but you don't really notice it happening. Never tried the pools, but they look very inviting. Rooms are always incredibly hot even with heating off and not all rooms have sufficient windows that open or aircon. Showers vary in power. Room descriptions are generic and don't always describe the room accurately.
Swimming pool, recreational activities, location Not all the rooms have been upgraded yet, drinks service in the restaurant sporadic, lots of 'turkey and tinsel' pensioners
The hotel was easy reach for Newquay and was able to do some lovely walks from there, The 3 course meal was very good value, and the service was good and everyone was very friendly. The hotel was very basic, it was our Ruby wedding felt it would of been nice if there was some music.
nice hotel good location and good room having to order evening meal at breakfast time
\\Friendly and helpful staff. runnng out of what was on the menue when main chef was off.
Excellent help from staff especially the gentleman on the late night shift who gave me wake up call, toasted me some breakfrast and arranged taxi to airport. No phone in room
Film show provided on Saturday evening! Nice pool. Rooms comfortable, airy and spacious. Table tennis and pool table great for the kids. Quite a long walk into Newquay and limited to choice of places to eat within a short walking distance.
good access to airport good parking excellent breakfast and service
Convenient, clean, friendly and comfortable.
The friendliness of the owners and the quality of the food The en suite facilities were cramped.
breakfast, shower, bed was too small and tv was unviewable unless stood up
Bathroom and bedroom had high standard of cleanlinss Despite advertisement outside the property we were unable to book any evening meal, evening meal only available if one booked it first thing in the morning, hardly applicable to a B&B when arriving at 1600hrs. We had to leave at 0630 in the morning and not even the most simple breakfast was available until 0800
good food nice staff very well managed very clean found the room to hot
Well positioned for onward flight from Newquay Airport. The weather was really bad on the day of our departure but the hotel owner was kind enough to let us stay in the hotel lounge until time to go for our plane at 1.30pm
The hotel was clean and the staff were very kind. Food was top class The room, although very good, was a little on the small side for a double room.
Very helpful staff and the breakfast was really good. I liked the way we were given our own key to come and go by a side door. The tea and coffee facilities were generous. The bed was rather hard and I would prefer cotton sheets. Also, the shower was small and I would prefer a screen rather than a curtain as the curtain tends to stick to your body.
excellent breakfast cooked fresh to order
Excellent hospitality. The breakfast is huge - keeps you going all day. The en-suite was excellent too. No. A thoroughly enjoyable stay.
free use of Wi-Fi Car parking facilities
This was a well-appointed hotel and conveniently located in Newquay. Newquay itself is convenient for exploring the coast of Cornwall. Staff were very friendly and helpful, and have provided plenty of options for entertainment in the hotel.
The warm welcome, the fantastic rooms and the lounge facilities. The views from the luxury rooms were great.
Awesome hosts, beautiful hotel. I have paid a great deal before and not had this standard! Amazing value highly recommended :)
The staff were lovely and the breakfast was very nice. The room was very clean and value for money. The facilities were great. I cant complain about anything No
Me and my partner had a wonderful stay at The Quies. As soon as we got there, we were greeted warmly and personally shown around. The room was fantastic, the breakfast was delicious and the service was amazing. There is something to do every day, everything we needed is a short walk away. To top it off the beach is a few minutes down the road! All in all, a fantastic place to stay. No complaints at all.
great value for money .first class services .the best
the extras offered, such as free use of the internet
Very friendly, extremely helpful, nothing was too much trouble. Breakfast was generous and very tasty. No
Reception and bar staff were extremely helpful and friendly nothing was too much trouble Room was above function room and music was very loud until midnight and couldn't get to sleep then kept up by the stream of partygoers heading back to their rooms for the next hour.Our room was below a family with young children, very loud and kept us awake and woke us up early morning.
The staff were excellent, very friendly and very willing to help in any way The sqeaky floorboards in the hall outside the door.
Charming hotel. Great value, nice friendly staff, delicious food. Loved the lobby area with the view of the beach and comfortable chairs. Easy access to beach. Location was terrific. A larger television with more channels would be nice!
Location. Views. Helpful staff. Very little parking. Poor temperature control made showering nearly impossible.
Great hotel, small but pleasant pool / jaccuzzi area, large, modern bedrooms, large tv (very limited digital chanels), great location litterally overlooking fistral beach & some great out of season deals as well as vastly reduced room rates, ie 50% off restaurant voucher on arrival, buffet breakfast £5.Ideal base for winter golf break if you can get the right deal. Very limited TV chanels, 8 at the most
The excellent reception staff. I arrived - late - after an unexpected visit to hospital. They couldn't have been more helpful and produced a snack even after the kitchen had closed. Full marks!! The breakfast really was very cold. Cooked at 0630 - 0700 no doubt and left under poor heat lamps till I went for breakfast at 0830. Such a shame!
The cleanliness of the rooms was particularly good, and the staff were very friendly and helpful The heating being on was a bit of a pain
The cleanliness and the variety of food were the excellent features which appealed. As I am short in height, I did not find the chairs in the lounge very comfortable.
As the weather was not very good we used the Bay hotels pool facilities which were great as the pool etc in the Esplanade were very disappointing
near to the beach,recommended brekfast menu,every day the same.
Loved Daisy the boxer dog and the cooked breakfast. A good location, very close to town and beach but wonderfully quiet. Large comfortable lounge with good television, good to have freeview in room. Very friendly and accommodating staff. Bathroom was bit jaded, and shower took an age to get hot. Not everything on the breakfast menu was available. Overpowering air freshener in lounge.
The room was neat, spacious and immaculately clean No bad points.
A very pleasant experience all round, just like home from home but even friendlier, will be using again when in that area, fabulous :0).
Close to a wide area of interest's Overpriced
The breakfast, Alison and her husband, the close proximity to the main strip - even though the hotel is in a very quiet location.
Glenn and Alison were lovely. Fabulous place. Great rooms and lovely breakfast. Good quiet location. Loved it all. Nope.
made very welcome on arrival,stafffriendleyand helpfull.goodlocation for local ammenities,and handy for getting out and about.
warm and welcoming on arrival and throughout stay. clean, good breakfast and close to beach/town. shower spray was very week
Nothing at all