Everything was amazing, the room was lovely absolutely no complaints there,the staff were super nice and friendly, location was perfect, I will definitely be back again
3 stars
Sonesta Es Suites Reno
Photos of Sonesta Es Suites Reno
Overview
Just 5 miles from Reno Airport, Sonesta ES Suites Reno has daily hot breakfast and rooms with well-equipped kitchens. Amenities include a fitness center with sports court, 24-hour market, heated outdoor pool, and Free Wi-Fi. Sonesta ES Suites Reno's spacious guest rooms include a microwave, fridge and stove-top. Rooms are also equipped with a cable TV. Guests can relax with a free coffee by Sonesta ES Suites Reno’s lobby fireplace, or on the outdoor terrace. The on-ramp to Highway 395 is 500 feet from the hotel. Downtown Reno is a 20 minutes’ drive, Lake Tahoe is a 40 minutes’ drive.
Latest deals for Sonesta Es Suites Reno
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sonesta Es Suites Reno
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Ice maker
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shared bathroom
- Shower
- Additional bathroom
- Bathtub
- Hairdryer
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Family friendly
- Cribs available
- Kid-friendly buffet
- Kids' outdoor play equipment
- Complimentary breakfast
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Parking (surcharge)
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
Fitness
- Fitness center
- Tennis
Outdoor
- Grill
Workspace
- Desk
Dining
- Dining table
Things to do
- Board games/puzzles
Pool
- Outdoor pool
Reviews of Sonesta Es Suites Reno
7.3
Good
246 verified ratings
Wonderful
92
Very good
34
Good
33
Okay
10
Fair
20
Mediocre
16
Poor
41
Summary of reviews
Guests say
Guests appreciated the spacious rooms and good location, but many complaints were made about cleanliness issues, including dirty furniture and unclean bathrooms. Service was also a significant concern, with reports of poor customer service and maintenance issues. Overall, while some guests enjoyed their stay, the negative experiences overshadowed the positives.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
173 reviews
6.2 out of 10
46 reviews
6.9 out of 10
5 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the rooms at Sonesta Es Suites Reno?
Guests have praised the clean and well-maintained rooms, as well as the spacious and modern accommodations.
Is parking available at Sonesta Es Suites Reno?
Yes, the hotel offers parking, but some guests have mentioned a surcharge for parking.
What can guests expect from the breakfast at Sonesta Es Suites Reno?
Guests can enjoy a complimentary breakfast, but some have noted that the food selection could be improved.
How is the cleanliness and customer service at Sonesta Es Suites Reno?
The hotel is praised for its cleanliness and helpful staff, although some guests have mentioned issues with room cleaning and service.
When is the best time to visit Sonesta Es Suites Reno?
The high season is in August, while the low season is in November, offering different experiences for visitors.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Highway
If you're sensitive to noise, consider requesting a room away from the highway to ensure a quieter stay.
Verify Special Amenities in Advance
If you have specific requirements such as a hot tub in the room, it's advisable to confirm the availability of such amenities directly with the hotel before booking.
Check Room Cleaning Frequency
Note that room cleaning is only provided once a day, so if you require more frequent cleaning, it's best to request this in advance.
Inquire About Breakfast Options
If you have dietary restrictions, it's recommended to confirm the breakfast options available to ensure they align with your needs.
Confirm Pet Area Cleanliness
If traveling with pets, be aware that some guests have reported issues with cleanliness in the pet area, so it's advisable to exercise caution and watch where you walk.
Request Room Cleaning in Advance
If you prefer regular room cleaning, it's best to request this service 24 hours ahead of time to ensure it aligns with your schedule.
Double-Check Room Assignments
If you have specific preferences or concerns about room location, it's advisable to double-check and communicate your preferences with the hotel staff to avoid any inconveniences.
Verify Parking Charges
Despite the hotel stating that parking is free, some guests have been charged for parking, so it's recommended to confirm the parking charges in advance.
Confirm Breakfast Inclusions
Some guests have mentioned limited breakfast options, so it's advisable to confirm the current breakfast offerings with the hotel before your stay.
Check for Room Maintenance
It's advisable to check the functionality and cleanliness of in-room amenities such as the microwave and ensure they meet your expectations before settling in.
Location
9845 Gateway Drive, Reno, NV 89521
What's nearby
- International Game Technology0.8 mi
- Meadowood Mall2.6 mi
- Reno-Sparks Convention Center3.5 mi
- Nevada Museum of Art6.2 mi
- Pioneer Center for the Performing Arts6.4 mi
- Francis G. Newlands Home6.4 mi
- National Automobile Museum6.4 mi
- Riverside Hotel6.4 mi
- Lear Theater6.6 mi
- Club Cal Neva6.6 mi
- Cathedral of Saint Thomas Aquinas6.6 mi
- The Montage Reno6.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sonesta Es Suites Reno
Low season | September |
|---|---|
High season | November |
Average price (weeknight) | $117 |
Average price (weekend night) | $137 |
When to book a room at Sonesta Es Suites Reno
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sonesta Es Suites Reno
FAQs when booking at Sonesta Es Suites Reno
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Value for money | 7.9 |
|---|---|
Distance to city center | 6.8 mi |
Nearest Airport | Reno |
Distance to airport | 4.6 mi |
Everything you need to know for your stay in Reno
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