3 miles to Logan Airport. 5 miles to downtown Boston. Close to all universities and public transportation, Salem, Fenway Park, Faneuil Hall, JFK Library, Cheers Restaurant. Walk to beach. Great rates. Non-smoking hotel. Complimentary Shuttle service is available during scheduled hours to Logan International Airport, also the local MBTA Wonderland T Station and destinations within a 3 mile radius of the hotel during shuttle service hours. High Speed Internet Access: 10.00/night. All Guest will need a Credit Card & Picture I.D. at Check in. Limited Shuttle hours: open 4am to 11am and 3pm to 11pm. Please contact hotel for verification.
They had a free shuttle to the airport which was great since I was alone and didn't have a car. My flight got cancelled and so I just needed a place to stay until my flight in the morning. The drivers were super nice.
The receptionist was not very informative. I couldnt get into my room with the key, and she had forgotten to tell me i had to pull the handle up. They didnt have an elevator so I had to keep going up and down the stairs with my heavy bag to get this figured out. She had written the code to the wifi on my room key, but never told me, so I had lots of trouble getting on to the wifi. The walls are so thin and I could hear every little thing, including people walking down the halls and opening and closing their doors at all hours of the night.
Staff was nice. They had a free shuttle to and from the airport that ran every hour starting at 4am, and they offered to pick us up from the Wonderland exit of the T . All we had to do was call them once we arrived at the station. They also offered an early check-in, albeit for an extra $25, but that was nice for us.
The hotel was in a somewhat scetchy looking area of town. In fact, my husband and I decided to walk the about 5 min walk from the Wonderland exit of the T back to the hotel at 10pm on a Saturday night (he's in the military so we were not too concerned about being safe)and I was, in a sense, assaulted on the walk. As we passed a group of 4 teenagers walking the opposite direction, the girl passing me put her full force into hitting me with her shoulder and elbow in the ribs. I thought she had bruised my ribs it was so hard. She also did it to the couple walking in front of us. So, not a neighborhood to walk around at night, even in a group. Also, the hotel is situated right next to a very busy three lane road and even with the windows closed the noise of the vehicles outside was pretty loud on the third floor. Another couple we spoke to said they were on the floor below ground level and said they were constantly hearing people walking up and down the stairs and she couldn't sleep because of it. Not a place for the light sleeper. And the room was decorated nicely, but everything was very well worn.
It looked nice.
I was about to go to bed I took out the blankets and noticed small things crawling my son looked up google to see how bed bugs looked and it looked exactly. I told the front desk he came up and checked and told me it looked like tics. I was very upset all he told me was I am very sorry this has never happened. and switched me to another room which I did not sleep at all. didn't even offered me a discount or a free night. never again don't recommend to no one. the area is very ghetto and scary to stay at.
Comfortable and clean with all facilities working well.
I had to catch a taxi as the aiport shuttle stopped running before my plane arrived.
Helpfulness of staff. Location of hotel.
It was close to the airport.
We missed the free shuttle from the airport, because we arrived late, and didn't know that they stopped at 11pm, so it cost us $30 for a cab. It had no breakfast.
The hotel was useful as a place to rest our heads on a through-trip.
Staff was not great, varying from curt to rude and not helpful.
The room was very nice. Beds were extremely comfortable. No complaints. Staff very very friendly and helpful.
This was selected to facilitate return of the hire car to Thrifty and then be transferred (by Thrifty) to Logan Airport. I was not expecting much but was pleasantly surprised by the large, comfortable room with excellent facilities. It would be possible to pay much more and receive far less satisfaction. There were suitable restaurants within walking distance, and take-away was available for those preferring it.
The receptionist was rather sloppy and one had to go to reception for tea and coffee.
The friendliness of staff, nice room, great shuttle service.
Nothing special. Staff was courteous, had a corkscrew I could borrow and had an order-in pizza place nearby. Airport shuttle ran on time.
Storm had knocked out cable tv.
Helpfullness of the shuttle bus driver and receptionist with any questions on the city.
I would have liked a kettle with tea and coffee in my own room and maybe option of food.