Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." -
9.4 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.2 "92%liked the proximity to sightseeing ." 10.0 "Great parking , according to 100%." 9.2 "92%liked the proximity to shopping ." 10.0 "100% thoughtparking was inexpensive ." -
8.8 "Breakfast is good."9.4 "94% were
happy with the price of the breakfast ." -
8.6 "Very good internet connection."8.5 "85% said the
wifi quality was great ." -
6.7 "Rooms are ok."6.6 "
Beds were acceptable for 66%." 6.5 "Only 65% thought thefurniture was functional ."
Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
9.4 "Terrific location."10.0 "
Great parking , according to 100%." 10.0 "City centre within easy reach , said 100%." 10.0 "100% thoughtparking was inexpensive ." 9.0 "90%liked the proximity to sightseeing ." -
8.7 "Breakfast is good."9.5 "95% were
happy with the price of the breakfast ." -
6.9 "Rooms are ok."6.5 "Only 65% thought the
furniture was functional ." -
6.5 "Average comfort."
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6.5 "Vibe was decent."6.4 "Only 64% thought, the
hotel was stylish ." 5.0 "50% considered thelobby entrance to be so-so ." -
5.6 "Average amenities."5.6 "56% thought the
building was acceptable ." 5.0 "50% considered thelobby entrance to be so-so ." 5.1 "For only 51%, thefacilities were new enough ."
Overall Rating
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9.4 "World class service."
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9.4 "Terrific location."
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8.7 "Breakfast is good."
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6.3 "Rooms are ok."
Overall Rating
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9.5 "Terrific location."
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.4 "Breakfast is good."
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6.8 "Rooms are ok."
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6.8 "Vibe was decent."
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6.2 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
Location was easy walking distance to many shops and restaurants. Staff was friendly and helpful. They say that they provide a hot breakfast, but I found that this really meant just buffet style eggs and bacon. Everything else was more of a continental breakfast style.
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10.0review from
Quiet location, but 10 min walk to everything. Breakfast buffet (hot) included. Absolutely best staff attentive, accommodating, engaging. Houses one of the finer restaurants in the city plus a nice bar downstairs. Tea and coffee and mini bar in the room. Would absolutely stay again. Single rooms on the top floor are drafty because of the balcony doors.
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8.8review from
Very good staff, clean and comfortable, splurge restaurant. Arranged several details including transfers and day trips via the staff. Quick walk to old town in both directions - reflecting pool or Hallgrimskirka. Solid. Not cheap, rooms are not large, but that's not their fault.
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6.3review from
The young lady receptionist there helped me a lot re the confusion of tour operator about location of picking me up. Really appreciate it.
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6.3review from
The art gallery and the food. The entire hotel is like a huge art gallery. The staff is very friendly and the kitchen excellent. I can recommend this hotel for anyone traveling to Reykjavik.
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6.3review from
Helpful staff, good location. Room was quite small
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7.7review from
Excellent Location, Great Service, Fabulous Restaurant. They even gave us a free upgrade as they were not too fully booked. The staff were very friendly and could help with anything. Certainly a great base from which to enjoy the City of Reykjavik or from which to take any of the multiple day tours on offer (which the staff were helpful and informed of to help organise). I will stay here again next time.
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6.0review from
Very good location. The staf was friendly and the high speed internet connection was highly appreciated. Soundproofing needs to be improved, we could hear people talking in the room next to us, even though they were talking low.
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6.4review from
The art. Wi-fi availability. Friendliness of the staff. Warm a touch of traditional and old fashion The rooms were just a little tired but nothing a make-over wouldn't fix. Could hear the traffic a little too much.
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5.6review from
Friendly and helpful staff, good location. Two single beds used as a double, very uncomfortable.
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6.0review from
Very noisy from street traffic. This may turn me away from visiting again.
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8.0review from
hotel de charme .... we really enjoyed our stay there. everything was perfect!!!
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6.8review from
Great location, warm, older, traditional design, great staff. Needs to reinvest some money back in the hotel for a makeover. TV's in rooms were 1970 models with fuzzy reception, computer's downstairs were slow and weren't able to print.
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9.4review from
Location was easy walking distance to many shops and restaurants. Staff was friendly and helpful. They say that they provide a hot breakfast, but I found that this really meant just buffet style eggs and bacon. Everything else was more of a continental breakfast style.
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10.0review from
Quiet location, but 10 min walk to everything. Breakfast buffet (hot) included. Absolutely best staff attentive, accommodating, engaging. Houses one of the finer restaurants in the city plus a nice bar downstairs. Tea and coffee and mini bar in the room. Would absolutely stay again. Single rooms on the top floor are drafty because of the balcony doors.
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8.8review from
Very good staff, clean and comfortable, splurge restaurant. Arranged several details including transfers and day trips via the staff. Quick walk to old town in both directions - reflecting pool or Hallgrimskirka. Solid. Not cheap, rooms are not large, but that's not their fault.
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8.0review from
hotel de charme .... we really enjoyed our stay there. everything was perfect!!!
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7.7review from
Excellent Location, Great Service, Fabulous Restaurant. They even gave us a free upgrade as they were not too fully booked. The staff were very friendly and could help with anything. Certainly a great base from which to enjoy the City of Reykjavik or from which to take any of the multiple day tours on offer (which the staff were helpful and informed of to help organise). I will stay here again next time.
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6.8review from
Great location, warm, older, traditional design, great staff. Needs to reinvest some money back in the hotel for a makeover. TV's in rooms were 1970 models with fuzzy reception, computer's downstairs were slow and weren't able to print.
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6.3review from
The young lady receptionist there helped me a lot re the confusion of tour operator about location of picking me up. Really appreciate it.
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6.3review from
The art gallery and the food. The entire hotel is like a huge art gallery. The staff is very friendly and the kitchen excellent. I can recommend this hotel for anyone traveling to Reykjavik.
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6.3review from
Helpful staff, good location. Room was quite small
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6.0review from
Very good location. The staf was friendly and the high speed internet connection was highly appreciated. Soundproofing needs to be improved, we could hear people talking in the room next to us, even though they were talking low.
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6.4review from
The art. Wi-fi availability. Friendliness of the staff. Warm a touch of traditional and old fashion The rooms were just a little tired but nothing a make-over wouldn't fix. Could hear the traffic a little too much.
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5.6review from
Friendly and helpful staff, good location. Two single beds used as a double, very uncomfortable.
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6.0review from
Very noisy from street traffic. This may turn me away from visiting again.
