Find Cheap Flights to Reykjavik Keflavik Intl (KEF)

Pros: Nothing

Cons: Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

Cons: It's OK to ask to pay for everything as long as the flight is on time. But no matter what was the flight - Boston to Iceland, Iceland to Paris, Paris to Iceland and Iceland back to Boston - flights were late - almost missing the connection in Iceland back to Boston. And the fact that you have to take a bus at the airport in Iceland for your connection and wait 20 minutes in the bus is just not acceptable...

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

Pros: Price Friendliness of the staff Boarding Ease

Cons: The plane was really hot The staff could be a bit hard to find

Cons: There was a baggage issue on my return flight. Half of the bags did not arrive- or so we were told after waiting 45 minutes. Then we were directed to claim a missing bag. The only Wow cremember there addressed the group then disappeared for over an hour never to be seen again!!! I searched the whole terminal for a Wow employee and could not find one. Bags were eventually returned to us by another air crew!

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

Pros: Nice planes - the electrical outlets were key.

Cons: You had to pay for everything in the flight. I’m fine with that, but I wish they had provided water.

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Pros: Extremely polite and professional staff who spoke English perfectly. Very impressive. And the flights were all on time, which was very much appreciated.

Cons: Wish we could have had access to movies. Even if we had to pay to watch them. Overseas flights are too long for no in flight entertainment.

Pros: Boarding was simple compared to the complexity of many airlines with all their zones - peasants in the back type of thing. Fare was about half that of other airlines. Delays on both planes, but weather may have been an issue.

Cons: My allocated seat was so cramped my knees were compressed against the seat back in front, however I sat. I am not unduly tall. They did actually move me and that was a bit better. Had to pay for water - that's wrong!

Pros: The food was good. Inexpensive. Boarding was easy and fast and got to my destination in good time.

Cons: Everything was extra- water, food, baggage. I had to pay twice for my baggage- there and back and it wasn't cheap. Very uncomfortable seats with little leg room. I wasn't able to sleep on my overnight flight.

Cons: I got bumped from this flight a couple of hours before departing.

Pros: Good selection of free, in-flight entertainment.

Cons: Our flight was delayed on the runway, but that wasn't the airlines fault.

Pros: Entertainment choices were excellent, many new movies available, so I was able to see movies is been meaning to watch. There were drinks available.

Cons: The air vents barely trickle out any air anymore. No relief to be had. Airline crews say hi and goodbye but that doesn't make them friendly.

Pros: Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational

Pros: The price of the ticket, initially that is, see below.

Cons: You must pay for a carry-on, which wrecks the substantial price difference between Icelandair and Wow! They called for Final Boarding over 50 minutes before departure and then proceeded to not even leave the gate until actual departure time, no stated delay either. They want you to rush on and wait, and pay! Woke up the cabin to try and sell hats with over 3 hours to go on flight. Not even water or a simple snack was complimentary. The Spirit Airways of Europe....

Cons: Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Cons: There was a baggage issue on my return flight. Half of the bags did not arrive- or so we were told after waiting 45 minutes. Then we were directed to claim a missing bag. The only Wow cremember there addressed the group then disappeared for over an hour never to be seen again!!! I searched the whole terminal for a Wow employee and could not find one. Bags were eventually returned to us by another air crew!

Pros: Price Friendliness of the staff Boarding Ease

Cons: The plane was really hot The staff could be a bit hard to find

Pros: Entertainment choices were excellent, many new movies available, so I was able to see movies is been meaning to watch. There were drinks available.

Cons: The air vents barely trickle out any air anymore. No relief to be had. Airline crews say hi and goodbye but that doesn't make them friendly.

Pros: I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight.

Cons: Snacks

Pros: Good selection of free, in-flight entertainment.

Cons: Our flight was delayed on the runway, but that wasn't the airlines fault.

Cons: The floor of the aircraft was cold!

Cons: Not enough seating at the airport gate in KC. No coffee on the flight.

Pros: If offering free WiFi to Amex platinum card holders it needs to work f

Cons: Fix it

Pros: Good selection of free, in-flight entertainment.

Cons: Our flight was delayed on the runway, but that wasn't the airlines fault.

Pros: I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight.

Cons: Snacks

Pros: Cheap. On the first flight the attendant who addressed us called himself "Viking", made jokes (between information), and sang to us at the end.

Cons: Extremely limited legroom. Seat cushioning was terrible.

Pros: Crew were very nice and service was good;

Cons: Seats weren't that comfortable; Everything is to be paid for inflight;

Pros: Cheap ticket

Cons: You have to pay for a cup of water

Pros: Ease of boarding, choosing seat, and not being served food. On time.

Cons: No entertainment or status of flight screens

Pros: I was trying with a broken arm - the Crew both on the plane and off the plane was wonderful

Cons: Would like more food available-not for purchase but with what comes with your flight

Pros: Good movie selection

Cons: Just about everything else was mediocre

Pros: Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational

Pros: I liked nothing about my flight. It was like being waterboarded and held up for my money at the same time. How can you fit so many tiny seats on one plane. And then have 80 year old woman berate us if we as much as have to go to the bathroom. I understand that there is a profit margin,but treating people so poorly is a nice way to do it.

Cons: The service, the tiny seats, the filthy plane, the gross food( why even bother?) the rude flight attendants and being told I was flying Air France when actually it was a horrible American carrier.

Pros: More leg room

Cons: No movie or entertainment

Pros: Efficiency of boarding process with wheelchair assistance provided by WOW air. Excellent phone support. Pleasant experience. Note: Did not use entertainment or food services (both offered at additional charge).

Cons: No free movies.

Cons: WOW charges extra for everything - seats, check-in luggage $75/bag,Water, Coffee. Anything you can think of it, they will charge. Ridiculous.

Pros: Seats we very uncomfortable and you had to pay for water on an international flight.

Cons: I didn't have to pay $79 to check in a bag even though that's listed on their website. Maybe since I put purchased through Kayak it was included.

Cons: The floor of the aircraft was cold!

Cons: Not enough seating at the airport gate in KC. No coffee on the flight.

Pros: The crew friendly and very helpful, food was amazing aircraft was clean. Very happy thank you

Cons: I got bumped from this flight a couple of hours before departing.

Pros: First time traveling with WOW and it was okay. Price was decent, a little better than Spirit, but the same with paying additional for everything so it's not really saving. Overall, great flight the pilots did a great job getting me to my destination (there and back) safely and with time to spare.

Cons: For a 9 hour flight they should accommodate their passengers with free beverages at least. The seats were very uncomfortable. Flight attendance were polite but very hard to get a hold of, they talk too much among each other, like HELLO you're working get it together! My flight was delay returning back to my original destination and no communication was received until a staff member showed up almost 2 hours late.

Pros: The fly was on time and the air attendance was okay

Cons: The air attendance were not friendly

Cons: WOW charges extra for everything - seats, check-in luggage $75/bag,Water, Coffee. Anything you can think of it, they will charge. Ridiculous.

Pros: Comfort on the new plane. There was lots of leg roomwnd the staff was friendly.

Cons: They lost our luggage and it somehow ended up on a Virgin Atlantic flight in San Francisco, even though we were in LA!

Cons: The floor of the aircraft was cold!

Pros: The crew friendly and very helpful, food was amazing aircraft was clean. Very happy thank you

Pros: Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational

Pros: If offering free WiFi to Amex platinum card holders it needs to work f

Cons: Fix it

Cons: WOW charges extra for everything - seats, check-in luggage $75/bag,Water, Coffee. Anything you can think of it, they will charge. Ridiculous.

Pros: Efficiency of boarding process with wheelchair assistance provided by WOW air. Excellent phone support. Pleasant experience. Note: Did not use entertainment or food services (both offered at additional charge).

Cons: No free movies.

Pros: Seats we very uncomfortable and you had to pay for water on an international flight.

Cons: I didn't have to pay $79 to check in a bag even though that's listed on their website. Maybe since I put purchased through Kayak it was included.

Pros: The fly was on time and the air attendance was okay

Cons: The air attendance were not friendly

Pros: Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational

Cons: I got bumped from this flight a couple of hours before departing.

Pros: If offering free WiFi to Amex platinum card holders it needs to work f

Cons: Fix it

Pros: Entertainment choices were excellent, many new movies available, so I was able to see movies is been meaning to watch. There were drinks available.

Cons: The air vents barely trickle out any air anymore. No relief to be had. Airline crews say hi and goodbye but that doesn't make them friendly.