Pros (+) Staff was excellent.
Cons (-) Just a tired hotel that needs a major facelift.
3 stars
Embassy Suites by Hilton Richmond
Photos of Embassy Suites by Hilton Richmond
Overview
Embassy Suites by Hilton Richmond offers a comfortable setting when in Richmond. It also features a sauna, an indoor pool and free Wi-Fi.
The hotel provides a 24-hour reception, an express check-in and check-out feature and a car rental desk. Honeymoon suites are available for those looking for some added luxury.
Embassy Suites by Hilton Richmond has 224 rooms that are equipped with all the necessities to ensure a comfortable stay. They are also fitted with a microwave, a refrigerator and a hair dryer.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, conveniently situated for those who want to stay close by when looking to sit down to a meal.
Embassy Suites by Hilton Richmond provides an ideal place to explore Virginia Museum of Fine Arts and University of Richmond. Downtown Richmond and Hotel Richmond can be easily accessed by car.
Latest deals for Embassy Suites by Hilton Richmond
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Embassy Suites by Hilton Richmond
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Dining room
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Indoor pool
- Sauna
Parking and transportation
- Parking
- Private parking
Bathroom
- Shower
- Hairdryer
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Things to do
- Gift shop
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Embassy Suites by Hilton Richmond
6.7
Okay
1328 verified ratings
Wonderful
625
Very good
183
Good
149
Okay
85
Fair
91
Mediocre
61
Poor
134
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the hot breakfast and comfortable rooms. However, many reviews highlighted the disruptive ongoing renovations, noise issues, and some cleanliness concerns, particularly regarding the bathrooms. Overall, the hotel needs better communication about its current state and improvements in guest experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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6.7 out of 10
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7.1 out of 10
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All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's dining options?
The hotel offers a complimentary breakfast and has an in-house restaurant and bar/lounge for convenient dining experiences.
Are there any concerns about cleanliness at the hotel?
Some guests have mentioned issues with room cleanliness, such as unclean rooms, mold, and maintenance delays. However, others have praised the clean and peaceful environment.
What can guests expect during the daily happy hour?
Guests can enjoy a daily happy hour with free afternoon alcoholic beverages and snacks, providing a pleasant and social experience.
Is parking available at the hotel?
The hotel provides parking, but some guests have expressed concerns about the parking fee, which was not initially advertised.
What are the best times to visit the hotel?
The high season is in September, while the low season is in October. Visitors can expect great breakfasts, spacious rooms, and a beautiful atmosphere, but may encounter issues with room maintenance and temperature control.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Some guests were disappointed with the view from their balconies, so it's advisable to inquire about the view when booking a room with a balcony.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in October, which is the low season, to enjoy a more peaceful stay.
Explore Nearby Attractions
The hotel's proximity to attractions like the Virginia Museum of Fine Arts and University of Richmond makes it convenient for sightseeing.
Check for Room Cleanliness
Several guests mentioned issues with room cleanliness, so it's recommended to inspect the room upon arrival and report any concerns to the staff.
Be Mindful of Parking Fees
Guests were surprised by the parking fees, so it's important to be aware of this additional cost before booking.
Inquire About Elevator Speed
Some guests experienced slow elevators, so if mobility is a concern, it's advisable to inquire about the elevator speed beforehand.
Enjoy the Complimentary Breakfast
The complimentary breakfast was highlighted as a positive aspect by many guests, so be sure to take advantage of this offering.
Consider Noise Levels
Some guests mentioned noise disturbances, so if you're sensitive to noise, it's recommended to inquire about quieter room options.
Take Advantage of the Sauna and Indoor Pool
The hotel offers a sauna and indoor pool, providing opportunities for relaxation and recreation during your stay.
Confirm Room Maintenance
Some guests encountered maintenance issues in their rooms, so it's advisable to confirm that all amenities are in good working condition upon check-in.
Location
2925 Emerywood Parkway, Richmond, VA 23294
What's nearby
- Richmond Amtrak Station1.4 mi
- University of Richmond2.6 mi
- Virginia Museum of Fine Arts4.4 mi
- James River and Kanawha Canal4.5 mi
- Richmond International Raceway5.7 mi
- Hollywood Cemetery6.1 mi
- Dominion Resources6.4 mi
- Tredegar Iron Works6.5 mi
- Library of Virginia6.7 mi
- John Marshall House6.7 mi
- Hotel Richmond6.7 mi
- Forest Hill Park Richmond Virginia6.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Richmond
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $186 |
Average price (weekend night) | $230 |
When to book a room at Embassy Suites by Hilton Richmond
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Embassy Suites by Hilton Richmond
FAQs when booking at Embassy Suites by Hilton Richmond
Nearby hotels and places to stay
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Value for money | 6.9 |
|---|---|
Distance to city center | 6.5 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 13.1 mi |
Everything you need to know for your stay in Richmond
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