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For my visit I wanted to stay near Napa in a hotel that was clean and comfortable at a decent price. America's Best Value Inn in Fairfield nailed it. By eliminating uneccessary extras such as a hair dryer, a billion different bottles of bath supplies, or continental breakfast and focusing on clean facilities, comfortable beds, and a well-trained staff, they made me one happy customer.
Everything went well with our stay..Staff was always there when needed and same with house keeping..Nice people over all..No bugs in the room at all and our dog got to stay with no questions asked..Had a microwave in our room that must be requested before getting there..
Smoking rooms, staff Bathrooms, cleanliness
Inexpensive, close to highway and eating places Neighborhood not great--industrial complex across the street, did not feel safe at night.
The first room that they gave us smelled like a sewer after the toilet was flushed. We changed rooms immediately. The next day they did not clean our room. We left our room in the early part of the day and when we returned late that night the room was in the same condition that we left it....I would not recommend this hotel nor would I stay there again.
the size of your pillows the hardness of your breds
Close proximity to restaurants and shopping. The room was nasty dirty, dated and run down.
Nice staff Wet floors
The area is not good. Lots of yelling and fighting at all times during the day and night. Made many complaints of a drug smell and the staff did nothing about it. Several times we heard bangs that sounded like gun shots. Late one night we had someone banging on our window. We ended up leaving in the middle of the night because we felt completely unsafe. This place is not worth the money!
Cigarette burns on the comforter.
There was a fight in the parking lot and a heroin addict wandering the grounds the whole night. Definitely an adventure!
The decor of rooms were quite nice, modern and clean. A/C didn't work and it was over 100 that day outside. Creepy guy slept in his car outside of our room, I called and asked security to come by twice to check it our which they did not. Traffic noise from nearby highway was awful, building needs double panes windows.
Absolutely nothing! Everything! We were bullied by the man in the lobby to give our money to him, and we ended up leaving that day and it was really the worst experience EVER
I liked the fact that I had shelter from the pimps,prostitutes, car part stealing and crack addicts as I laid on their nice pillows. Customer service was horrible, we were given one card key to the new door that didn't work. To get in or out you had to bang and pull and push. The air conditioning worked for 15 min then shuts off in 95 to 100 degree weather.No phone in the room, refrigerator not working and all electronic plugs in operable.Check out consist of a work walking pass your room banging on your door. 1st knock check out time. 2nd knock time to go. 3rd knock you don't leave you pay or I call cops. I walk to front desk to turn in keys and ask what the problem is and the conversation was turn around as if I wasn't satisfied and if I didn't like what they do then call the cops. Rude, mean and reporting g to BBB and Health Board.