Copacabana Palace, A Belmond Hotel, Rio de Janeiro

The service staff was amazing, and the majority of the staff were helpful and accommodating, providing five-star service. The concierge team, especially Sarah, made our stay special and went beyond expectations.

In-house dining options include Cipriani, an ideal spot to enjoy a meal, and a bar for drinks. The breakfast on the terrace is a highlight, offering a great variety of Brazilian dishes and pastries.

The hotel offers a heated pool, outdoor tennis courts, a spa, and a fitness center. Guests can also enjoy a private beach and bicycle rental.

The hotel provides 24-hour room service, valet parking, and an express check-in and check-out feature. Additionally, there are ATM on-site, business center, and wake-up service available.

Some guests mentioned concerns about the cleanliness and maintenance of the rooms, as well as the need for upgrades. Additionally, a few guests expressed dissatisfaction with the beach service and the service in the restaurant for breakfast.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.

If you prefer a livelier atmosphere and don't mind larger crowds, consider visiting in February, which is considered the high season.

Take advantage of the hotel's proximity to attractions like Copacabana Beach, Forte de Copacabana, and Pão de Açúcar for a well-rounded Rio experience.

Some guests were disappointed by the closure of the breakfast restaurant, so it's advisable to inquire about this before booking if breakfast is an important aspect of your stay.

A few guests reported issues with room maintenance, such as broken air conditioning and bathroom amenities. It may be helpful to check the room thoroughly upon arrival and report any issues promptly.

Guests enjoyed the hotel tour, which provides insights into the hotel's history. Consider taking advantage of this service for a deeper understanding of the hotel's heritage.

Guests highlighted the exceptional service provided by the concierge team, particularly mentioning a staff member named Sarah. Don't hesitate to seek their assistance for a more personalized experience.

Some guests mentioned that certain rooms may need renovation and have specific issues, such as poor views or outdated furnishings. Researching room options thoroughly before booking is advisable.

While the hotel has a private beach, guests noted that crossing a major street is necessary to access it. Keep this in mind when planning beach outings.

A few guests mentioned that the hotel's prices called for even higher service quality. It's advisable to be prepared for premium pricing for the services offered.