Sheraton Grand Rio Hotel & Resort

Every room in this hotel has at least one comfortable bed, plush pillows, and soft blankets.

Yes, parking is available at the hotel, and there is also a shuttle service for transportation.

The hotel offers an amazing breakfast, multiple restaurant options, and good food quality.

While some guests have mentioned issues with room cleanliness, the hotel ensures that guest accommodation is disinfected between stays and follows enhanced cleaning protocols.

The high season is in December, and the hotel's convenient location allows visitors to check out nearby tourist attractions and enjoy the amenities like the beach, spa, and multiple dining options.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the sea comes highly recommended.

The hotel offers a wide range of amenities, including a tennis court, spa, hot tub, sauna, and multiple swimming pools. Guests are encouraged to make the most of these facilities for relaxation and recreation during their stay.

The hotel's convenient location allows easy access to popular tourist spots like Leblon Beach, Rio de Janeiro Botanical Gardens, and Rodrigo de Freitas Lake. Guests should consider planning visits to these attractions during their stay.

While the hotel offers excellent facilities, some guests mentioned that certain rooms may benefit from modernization and refurbishment. Guests may want to inquire about the availability of updated rooms.

Some guests reported issues with room cleanliness, including dirty carpets and bathrooms. It's advisable for guests to inspect their rooms upon arrival and promptly notify the staff of any concerns.

While the hotel offers various dining options, some guests expressed dissatisfaction with the quality of food and service in the restaurants. Guests may want to explore dining alternatives in the nearby area.

The hotel provides a concierge in the lobby who can offer assistance and directions. Guests are encouraged to seek recommendations for local attractions, dining, and transportation from the knowledgeable concierge staff.

Some guests experienced discrepancies between the room they booked and the room they were initially offered. It's advisable for guests to confirm their room preferences upon check-in to avoid any inconvenience.

The hotel has implemented various health and safety protocols, including regular cleaning, physical distancing, and the use of face masks and hand sanitizer. Guests should familiarize themselves with these measures for a safe and comfortable stay.

While the hotel offers shuttle services and is accessible by Uber, guests should consider planning for transportation, especially if they intend to explore areas beyond the immediate vicinity of the hotel.