Cons (-) The food and the service
5 stars
Sheraton Grand Rio Hotel & Resort
Avenida Niemeyer 121 - Leblon, Rio de Janeiro 22450-220, Brazil
Rio de Janeiro, Brazil
See location+55 212 274 1122Photos of Sheraton Grand Rio Hotel & Resort
Overview
Sheraton Grand Rio Hotel Resort features numerous amenities like a tennis court, a spa, a hot tub, a sauna, an on-site gym, and several swimming pools that guests can use to relax or exercise while they're on vacation. This hotel also provides free high-speed internet that allows visitors to browse the web from their laptops and smartphones whenever necessary. Other amenities include complimentary breakfast, room service, laundry service, dry cleaning, and a concierge in the lobby who can provide assistance or offer directions upon request. People staying here also have access to an on-site bar, a lounge, a restaurant, and a game room. There are meeting rooms, banquet facilities, and a business center available for use, too. This hotel has facilities for disabled guests and has multilingual staff members, which can help international visitors and multilingual guests.
Every room in this hotel has at least one comfortable bed, plush pillows, and soft blankets. Also, each room here has a sitting area and a flat-screen TV so that visitors can enjoy movies and TV shows in the comfort of their room. This hotel also supplies every room with air conditioning so that each guest feels cool and comfortable during their stay.
Thanks to its convenient location, this hotel allows its visitors to check out nearby tourist attractions like Atahualpa Square, Leblon BeachRio de Janeiro Botanical Gardens, Rodrigo de Freitas Lake, and Pedra Bonita. Likewise, this hotel is only a few minutes away from popular restaurants like L'Etoile, Bene, Restaurant Casa da Cachaca, and Flor do Céu. Finally, the closest airports are Santos Dumont Airport and Internacional Airport, which are within 15 miles of the hotel.
Latest deals for Sheraton Grand Rio Hotel & Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Sheraton Grand Rio Hotel & Resort
- Outdoor pool
- Beachfront
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Mountain view
- Storage available
- Beachfront
- Sea view
- Seating area
- Slippers
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower cap
- Additional toilet
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Entire unit located on ground floor
- Non-feather pillow
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Coffee machine
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
Things to do
- Gift shop
- Bicycle rental
- Board games/puzzles
- Game room
- Golf
- Beauty salon
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
- DVD player
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (free)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Sheraton Grand Rio Hotel & Resort
8.5
Very good
3493 verified ratings
Wonderful
1968
Very good
612
Good
391
Okay
172
Fair
146
Mediocre
81
Poor
130
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the overall atmosphere of the hotel. However, many mentioned issues with noise, cleanliness, and the condition of the beach. Some rooms were noisy, and maintenance concerns were noted, particularly regarding bathrooms and balconies. Despite these drawbacks, many enjoyed their stay and the facilities offered.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
584 reviews
9.1 out of 10
10 reviews
9.4 out of 10
4 reviews
9.2 out of 10
1 review
9 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Sheraton Grand Rio Hotel & Resort?
Every room in this hotel has at least one comfortable bed, plush pillows, and soft blankets.
Is parking available at Sheraton Grand Rio Hotel & Resort?
Yes, parking is available at the hotel, and there is also a shuttle service for transportation.
What can I expect from the food quality at Sheraton Grand Rio Hotel & Resort?
The hotel offers an amazing breakfast, multiple restaurant options, and good food quality.
How is the cleanliness at Sheraton Grand Rio Hotel & Resort?
While some guests have mentioned issues with room cleanliness, the hotel ensures that guest accommodation is disinfected between stays and follows enhanced cleaning protocols.
What is the best time to visit Sheraton Grand Rio Hotel & Resort?
The high season is in December, and the hotel's convenient location allows visitors to check out nearby tourist attractions and enjoy the amenities like the beach, spa, and multiple dining options.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the sea comes highly recommended.
Take Advantage of the On-Site Amenities
The hotel offers a wide range of amenities, including a tennis court, spa, hot tub, sauna, and multiple swimming pools. Guests are encouraged to make the most of these facilities for relaxation and recreation during their stay.
Explore Nearby Attractions
The hotel's convenient location allows easy access to popular tourist spots like Leblon Beach, Rio de Janeiro Botanical Gardens, and Rodrigo de Freitas Lake. Guests should consider planning visits to these attractions during their stay.
Consider Room Modernization
While the hotel offers excellent facilities, some guests mentioned that certain rooms may benefit from modernization and refurbishment. Guests may want to inquire about the availability of updated rooms.
Check for Room Cleanliness
Some guests reported issues with room cleanliness, including dirty carpets and bathrooms. It's advisable for guests to inspect their rooms upon arrival and promptly notify the staff of any concerns.
Be Mindful of Food Options
While the hotel offers various dining options, some guests expressed dissatisfaction with the quality of food and service in the restaurants. Guests may want to explore dining alternatives in the nearby area.
Utilize the Concierge Services
The hotel provides a concierge in the lobby who can offer assistance and directions. Guests are encouraged to seek recommendations for local attractions, dining, and transportation from the knowledgeable concierge staff.
Verify Room Selection
Some guests experienced discrepancies between the room they booked and the room they were initially offered. It's advisable for guests to confirm their room preferences upon check-in to avoid any inconvenience.
Stay Informed About Health and Safety Measures
The hotel has implemented various health and safety protocols, including regular cleaning, physical distancing, and the use of face masks and hand sanitizer. Guests should familiarize themselves with these measures for a safe and comfortable stay.
Plan for Transportation
While the hotel offers shuttle services and is accessible by Uber, guests should consider planning for transportation, especially if they intend to explore areas beyond the immediate vicinity of the hotel.
Location
Avenida Niemeyer 121 - Leblon, Rio de Janeiro 22450-220
What's nearby
- Leblon Beach0.7 mi
- Rodrigo de Freitas Lagoon2 mi
- Eva Klabin Foundation2.5 mi
- Praia do Arpoador2.6 mi
- Forte de Copacabana3 mi
- Cristo Redentor3.1 mi
- Copacabana Beach3.8 mi
- Floresta da Tijuca4.1 mi
- Botafogo Beach4.7 mi
- Estádio Jornalista Mário Filho5.5 mi
- National Museum Of Brazil6 mi
- Marina da Gloria6.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Grand Rio Hotel & Resort
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | September | $262 | $294 |
Cheapest month to stay with an average 16% drop in price. | Most expensive month to stay with an average 27% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Sheraton Grand Rio Hotel & Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Grand Rio Hotel & Resort
FAQs when booking at Sheraton Grand Rio Hotel & Resort
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Rio de JaneiroGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.5 | 6.6 mi | Rio de Janeiro Santos Dumont | 7.2 mi |
Everything you need to know for your stay in Rio de Janeiro
Complete your trip
Popular destinations