Risch hotels

Pros: staff was super friendly andi is really great guy he ensured we had a hassle free check in even if he was not present at the property I'd recommend everyone without even giving a second thought

Cons: nothing is there which you'd not like

Pros: Very friendly and homely experience.

Pros: Really friendly staff and very very clean

Pros: This property was ideal for what we wanted! In the middle of travelling around the area, we wanted a base to be able to go to Zürich and Lake Lucerne and Andi’s B&B was in the middle of both places. The rooms are modern, clean and spacious with an excellent shower. Due to the set up, we were able to sit and chat on a night as well as having facilities to make a good cup of tea. Others that were staying at the same time as us made use of the cooking facilities so if you’re wanting to keep to a budget then that would be helpful. Breakfast on a morning is a good continental and the staff couldn’t do enough to help.

Pros: It's like being home away from home and has a lovely personal touch to it

Cons: nothing

Pros: Everything, incl. Andi's hospitality, good location , clear instruction to get the room card, clean room, and I forgot to take away my towel when check out while they keep it with my luggage that I picked up later. Thanks Andi.

Cons: A little noise since my room was close to the entrance.

Pros: Super friendly and efficient.

Cons: Location in commercial area a bit out of town

Pros: This was a great positive surprise!! I have read several very positive comments about Andys B&B, not one is exaggerated. The premises are perfect, albeit not a great work of art, but super comfortable, spotlessly clean, and as others have said, you feel not only welcome, but welcome like a friend!!! Good mood, a smile and friendly words and instantly an offer to help with whatever you need. This is a place I will recommend to all and everyone. And I will return.

Cons: For me, nothing!!!

Pros: Andi is so friendly. It is like staying with family. Same goes for Rene. Facilities are new and comfortable. Overall a great place to stay.

Cons: Nothing

Pros: It's well located efficient and Andi is so helpful, friendly and charming!

Cons: very cold in the room

Pros: easy self check-in location at the railway station good breakfast comfy bed

Pros: Location and cleanness of the hotel

Pros: Overall style and design of the room and bathroom was nice. Nespresso coffee machine in the room and a gift for the first stay in the hotel was a nice gesture. Parking is free just in front of the hotel. Room was very clean and the bed was super comfortable.

Cons: You have to carry the bags because of the gravel stone arround the hotel.

Pros: The hotel was clean and comfortable. The location was good because it was across the street from the train station. We had the Swiss pass so this was a convenient place to stay with good pricing and easy access through train to other major cities. Breakfast was good. Laundry is available downstairs.

Cons: Air conditioning was terrible. They gave us a fan to make up for it. But still was warm in the room.

Pros: Every thing is amazing

Cons: Nothing atoll

Pros: The family room (two adjacent rooms) was spacious, with contemporary design and feel, and very comfortable. The hotel restaurant was excellent for dinner, and breakfast was simple and satisfying. Close to a really nice golf course, although it was cold and wet when I played.

Cons: The lighting in our rooms did not allow for a dimly lit option for my daughter during the night. There was no clear signage for the hotel facilities, or if the facilities that were claimed on booking.com even existed. You have to ask at reception. It didn't really feel as if the hotel was near any landmarks or centrally located, although the weather was so cold and wet, we didn't venture out anyway. Our view seemed to confirm our presumptions.

Pros: the hotel location is far out from any city, I chose because of free parking avail, and because it has a very high customer rating. At arrival ~7pm, front desk already got off work (not 24hr front desk), and the restaurant staff help to charge my credit card and get the room key. The room, well, is good size, but too simple with bare concrete wall. I have never seen this bare concrete in room in any other hotels. it is kind like an apartment

Cons: No 24hr front desk (e.g. I like to get info or borrow adapter). Bare concrete wall is hard for me to accept as a hotel room, it is cold and hard and no hospitality. room size is good, hope the desk can be made bigger.

Pros: The hotel is in front of the station, which makes it easier to leave the hotel. The breakfast was excellent and the staff had such a great warm welcome that it was impossible not to cheer up. The cherry on the top is the restaurant at the hotel, really really good. I would go back there just because of the restaurant.

Cons: The hotel is a bit pricey for the region, probably because it is the only hotel in Rotkreuz.

Pros: coffee machine in the room, friendly staff

Cons: eggs and bacon at breakfast were cold

Pros: Was nice to have a good restaurant in the hotel after a long car drive.

Cons: everything was very good for one night stay

Pros: Modern, light, spacious room.

Pros: Spacious modern room with very comfortable bed

Cons: Location. If you don't have a car the train and bus options are really poor!!!

Pros: The room was clean and quiet enough considering that there was a train line close to the hotel. Breakfast was ok, staff was friendly.

Cons: I had to wait approx 20 min at the reception until someone appeared to check me in. I was told I should have used the telephone on the reception desk to call someone although on the phone there was a note which was saying something different. The internet in the room was simply not usable, it was lagging and incredibly slow. I had to go downstairs in the reception area to catch a decent signal.

Pros: They hav garage and they are perfectly located. Nice stuff.

Pros: Good Location and nice staff

Cons: None

Pros: The room for three people is quite spacious. The room also had AC, which was very important because the two nights we stayed there were over 30 degrees.

Cons: NA

Pros: Everything

Cons: The price for the hotel

Pros: The beds were comfy and the breakfast tasty. It was good value for money. In a convenient location, close to the town center, shopping and lake.

Pros: Good!

Cons: Nothing

Pros: They offered us a small room. I told them I need to contact booking.com to tell them that it is a false advertisement. I booked for a family suite. This is a very small room for 3 people!!!!they first said that this is the only room we have. Finally they gave us a better room after I said I need to contact the booking.com.

Cons: We were offered a very small room first. Then they decided to give us the right room.

Pros: Location was excellent

Cons: Not much in breakfast for a vegan but I didn't make any special request

Pros: Rooms are nice and updated. Location is great. Close to to town center, train station restaurants etc.

Cons: I wish the refrigerator in the room would have been a bit bigger but it’s not a reason I would not return to this hotel. Everything else was perfect.

Pros: Very close to the train station.

Cons: Room is a bit small and we need to carry the luggages upstairs. Of course, the girl is very kind to offer help.

Cons: The hotel is the good option for business trip stays! Breakfasts are awesome here.

Pros: Nice location, lots of eating places nearby

Cons: Nothing

Pros: Location and staff

Cons: Breakfast

Pros: Everything, especially location is awesome and near lake and station. Breakfast was delicious.

Cons: Nothing

Pros: Nice location, nice room, excellent restaurant.

Cons: OK but not particularly attentive staff,

Pros: The location is great! In the centre, by the lake and various restaurants around for a romantic diner out in a warm summer evening.

Cons: The shower was whistling and a bit old-fashioned for the price.

Pros: Beautiful location by the lake. Excellent breakfast always available. with selection of fruits, yoghurts, fresh bread and pastries and cooked eggs tot your liking. wide variety of cheese and cold meats also on offer.

Cons: nothing to not like

Pros: Excellent front desk , great details to breakfast, amazing omelette and super location. Clean rooms, friendly staff and very strategically located in Zug at the lake.

Cons: All good

Pros: Picked this hotel randomly, but all was superior. Location amazing. Breakfast a bit small comparable to other hotels, but quality is good. Provided internet access very fast.

Pros: The very good food and the location

Cons: The single bed for the price offered is not in balance

Pros: Perfect location, spectaculous view, huge room, very kind and friendly staff.

Pros: The staff was very friendly. The bed was very comfy

Pros: Great Wifi

Cons: Lack of bath robes

Pros: Room was large with a lovely view over the mountains. Beautiful wood finishes throughout the hotel. Really likes the bathroom with separate bath and shower rather than a shower inside a bath tub. Continental breakfast was included and had good variety. Staff is very friendly and really helpful, they went out of their way to help us rent a car very last minute on a Saturday morning. It was much appreciated. The restaurant have fantastic food and a really diverse wine menu. We had a lovely Sunday lunch here.

Pros: Very meticulous rooms, beautiful location, very helpful staff

Pros: Staff is very friendly and accommodating. Breakfast service was fresh and well appointed. Our room was clean, comfortable and contemporary. The location could not be better for enjoying Zug.

Cons: We were informed at check-in that there was a construction project underway during our stay, but it was not expected to bother us due to our room location. In the morning it sounded like the sawing was right under our feet. There was no construction noise on Saturday or Sunday which was much more pleasant. We understand that construction has to occur sometimes.

Pros: The location as usaually,.....but they have renovationin the hotel and outside .so full of noise from early morning.

Cons: the renovation now in this period and I suggest to change the TV set which are sa small as you don't see anythink.

Cons: The rooms are old and warn-out

Pros: Great room with unusual and beautiful décor. Breakfast was super. Lunch which I enjoyed as part of a group meal was superb. This in the center of a historic area, so great things to see and also lovely shopping abounds.

Pros: very good breakfast

Cons: to be warmer in the room

Pros: Very clean, very nice and staff help us

Cons: This property Doesn’t have a Towel and Essential, So you have to prepare.

Pros: Location and breakfast

Cons: Check in time from 17.00

Pros: Breakfast was wonderful and it was a short walk to everything we needed/wanted! Not far from the water, train station, or restaurants.

Cons: Check in is extremely late in the day and no one is around between 11:00 - 17:00 to answer questions.

Pros: The hostel is a 10 minutes walk from the center of town, short hop from the nearby station and a few hundred meters from the lake. It's a very quiet and relaxing spot. We didn't bump into many guests, so the fact that maybe it was low season help with the tranquility feeling, but it's still sparkling clean and everything you can expect from a Youth Hostel.

Cons: Somehow after reading the previous reviews I expected a grand breakfast. It had a few options but I didn't find it amazing. It was just good.

Pros: Everything was good! Clean and Comfortable, hope to come back

Pros: This place is very clean and comfortable to stay. I had a good stay here. Hope to book again. Thanks

Pros: Cleaniness, peaceful location, near to train station, Good breakfast (you can also use a portion of kitchen at night time) I always make tea and you can use microwave oven as well, staff is so friendly.

Cons: Wifi, because I and may be everyone else was not able to use Wifi in Room (lack of signals/or no signals at all).

Pros: Quietness, good breakfast and good common areas.

Cons: The bedroom was to hot (no air conditioning)

Pros: Location was perfect. I was visiting family and it was super convenient.

Cons: I'm an early riser.. getting an early coffee wasn't available.

Pros: Great price for the location and quality/price. Everything was set for my late arrival.

Pros: Good location

Cons: As air conditioning was very much needed in the hotel, the hotel used portable air conditioner for the room which was incredibly noisy then made it tough to sleep. So my my dislike was the noise and not having the air conditioner itself

Pros: Very modern and tasteful style. Delicious dinner. Nice breakfast. Good underground parking.

Pros: Staff is friendly and helpful. Location is very central

Cons: It is pricey but so is everything in Zug.

Pros: The welcome, the room the location and overall services

Cons: There was an African menu at the restaurant and it was not of the quality one would have expected and we were charged quite a lot for small portions of food

Cons: Very expensive for what it was.

Pros: Location near shopping area and train station. The room is quite new and modern.

Cons: Not good value for the price paid. Also The checkin and checkout took so long. Moreover, They double charged on my credit card. First, one week before checked in date. Second, when checked out , they asked for the payment and charged again. After writing an email and report to booking.com, they canceled the first transaction saying that the first transaction was deposit. What if I did not check my statement and did not tell them to cancel ? Very unprofessional ...

Pros: Extra care staff showed and politeness

Cons: Lobby could be less crowded

Pros: the room was great. size is perfect for 2 persons, small kitchen with working desk.

Cons: breakfast area is small. foods aren't that fascinating. when we checked-out, hotel staff don't have cash to change. so we ended up by credit card payment, not our preference.

Pros: Clean. Short walk from the train station. Lots of shopping right across the street. Great breakfast buffet with lots of options. Very affordable.

Cons: Only minor complaint is that the time for the breakfast was a little strict. It closes at 10am or so. We found ourselves having to get up extra early just to catch it. But it’s a super minor complaint, and the our stay was great.

Pros: Very Comfortable room. Quiet and high quality fittings. High quality breakfast buffet and service.

Cons: Nothing! No complaints!

Pros: Clean. Nice staff

Cons: Nothing

Pros: Very nice hotel and we were upgraded to a very large, beautifull room with balcony and lake view. Really great!

Cons: It’s pretty isolated nothing to do there. There was a kind of snackbar close to the hotel with a terrace, full with kids...The only other option for dinner is the restaurant opposite the hotel, which is expensive.

Pros: Set beside the lake with its own private section with sun-loungers to enable clients to swim in the lake as well as sun-bathe. Good food in the restaurant and a tranquil setting.

Cons: It was extremely hot during our stay and the hotel doesn’t have air con and the fan they provided did very little to cool the room down; this, combined with a rock hard bed meant we were unable to sleep and the heat in the room made for an extremely uncomfortable night...

Pros: Great hotel and location. Very family friendly. The staff were lovely and very helpful.

Cons: Although the food was nice the restaurant is quite pricey and there is not really any other options to eat near by.

Pros: Great breakfast, good location

Cons: A little dated in the rooms, and the pillows and bed were both really HARD...... but we would stay here again. The chalet is super cute.

Pros: Beautiful quiet historic area, set on the lakes near Luzern. The view from the room onto the lake and mountains is amazing. If you like quiet, this is a must. Beautiful.

Pros: The lake view, the location as its very close to the center

Cons: Being a tea lover, i missed having a kettle in the room, however the hotel was kind enough to let us use the nespresso machine outside the room for hot water

Cons: No A/C. Too hot to sleep

Pros: Fantastic property Recommend staying here and taking the train to see Lucerne Their restaurant serves fantastic food at fair prices - Swiss chalet restaurant

Cons: Staff were cordial not the level of friendliness we experienced in Rest of Switzerland

Pros: Nothing

Cons: First, they gave a different room in different area which was a disaster. I booked a room in the main hotel next to the park and they change that to another room 5 minutes drive from the park. They don’t know why this mistake happened according to the receptionist. BAD EXPERIENCE

Pros: Everything as it should be.

Cons: Pillows were the worst I have ever had.

Pros: Excellent

Cons: Nothing

Pros: The location of the hotel is easy and quick to acces from the highway. The property is clean and beautiful. Very friendly staff. I liked the typical swiss objects in the room. Rooms are clean and spacious.

Pros: Hotel is very clean and room is in modern standard.

Cons: The pillows are very thin and more could be provided to improve the comfort.

Cons: Internet was very slow

Pros: Very convenient for a stopover as on the motorway junction. As we were only staying one night, we asked for three beds in one room and got two adjoining rooms which was a very nice surprise.

Cons: Nothing

Pros: Great hotel and helpfull staff. Great amenities in room and fair priced minibar. Would definitely recommend and stay again

Cons: Didn't understand how to open the outside window blinds. I wasn't in the hotel room for very long so it wasn't a major problem but lack of natural light would be an issue if I did.

Pros: Very clean and in good condition

Cons: A bit far away from the Center

Pros: Studios are very spacious. Staff were very helpful & friendly.

Cons: No hot oats or porridge available for breakfast. Almond milk would also be welcome.

Cons: Price quality ratio compared to other similar Hotels in Switzerland is here on the high side

Pros: Booked this room for my husband. He was riding his motorcycle through the area. Very friendly and accommodating staff! Provided a great room with view and also made reservations for him at the restaurant, at which, he had a great dinner! Room was very comfortable, well appointed and clean! Great stay! Thank you!

Cons: No complaints!

Cons: Staff unfriendly, not welcoming at all.

Pros: Nice view of the lake and town of Zug

Pros: View on the lake

Cons: Price a bit expensive

Pros: Nice spacious room on 4th floor with balcony view over town and lake - would be nice in summer! Quiet location away from town. There's a bus stop across the road which goes to the station and the business office area, if only I'd known in advance. Nice dinner menu for meals served at the hotel restaurant. Helpful and pleasant staff.

Cons: Breakfast was adequate but other places in Zug have more choice.

Pros: Location view. Very quiet as long as windows closed till ca. Midnight

Cons: No measures offered (eg. no air conditioning) to help guests cope with a heat wave. We had to leave balcony door open to cope with heat but there is a trampoline and a garden restaurant that generate some noise until about midnight.

Pros: The restaurant is AMAZING. Food is first rate, everything was more than excellent. Wine and grappa suggestions from the waitstaff were always spot on. Balcony on the room was so nice! Gorgeous view. Clean rooms with lots of plug-ins for computers and things. Staff, in general, were excellent, helpful, and went over-the-top for me whenever they could.

Cons: The bed was so hard, the pillows were bricks. I did not sleep all that well... Bathroom is tiny. Breakfast selection was pretty sparse, but sufficient.

Pros: Perfectly clean rooms, very comfortable beds, fantastic views and very good breakfast. The photos on the website are not really good, so, it was a very pleasant surprise.

Pros: Location is great, if you do not wish to stay in Zug downtown. Bus (11) stop in front of the hotel for a short ride downtown, although you can walk down the road rather easily. 2 stops up from the hotel and you are at the funicular station to go up the mountain. Great views of the lake, Zug, etc. from the hotel. Buffet breakfast was great, but no hot items except coffee/tea. Room was clean. Bed had a hard mattress, yet confortable. We had a room with balcony, thus enjoyed the views. We had 2-night stay, which we certainly enjoyed.

Cons: Perhaps a couple of hot items (scrambled, boiled eggs) could be added to the breakfast menu. Otherwise, the service that you get, etc. is truly good.

Pros: It had a roof to keep us out of the rain

Cons: The facilities were poor, the room (best room supposedly in the whole hotel) was under furnished, the staff weren’t bothered about helping us. Most importantly, the bed was the WORST bed we have ever slept on. The duvet was a single duvet but meant for two people, the mattress was stiffened than a piece of wood, and the pillows were almost non existent. At 3am I rang the reception to ask for another duvet and pillow, but apparently no one works over night so my call was diverted to the sister hotel around the corner. It took 20 minutes for them to arrive. For the price we paid £500, we could have stayed in a 5 star hotel in central London such as the shard, mandarin oriental or even the Burj al Arab in Dubai. The hotel is nowhere near that standard. Would avoid at all costs if you want a good night sleep.

Cons: Very poor breakfast

Pros: Location of the hotel Green surroundings

Cons: Hard uncomfortable bed Unpractical bathroom Poor breakfast Restaurant was closed on Sunday

Pros: Good comfortable hotel. Excellent location and definitely quiet. Please note that if you are driving there, the GPS navigators may trick you to get to the hotel from the north side (which is inaccessible). Parking area quite convenient. Very clean.

Cons: Too cold/modern style (question of personal taste only). My bathroom area was splendid to look at, but less practical.

Pros: The chocolate next to our bed :)

Pros: Nice room, free parking, breakfast is ok.

Cons: There is no ironing facility in the room - only one room with ironing board for the whole hotel. Not appropriate for a business hotel.

Pros: The bed was like a cloud

Cons: When I went to serve myself the scrambled eggs had finished Nobody checked quick enough to refill

Pros: What's not to like, the venue is beautiful, the rooms are clean and comfortable and the facilities are great.

Cons: In the all of a high end place like this I would expect tea/coffee and maybe fresh fruit, but if that is too much to ask, at least some water, please.

Pros: Location, cleanliness, facilities and the overall look and feel of the place. Very cool and hip - in general. Very central and easy to get to as well.

Cons: The fact that the bathroom is in the room is a little strange, and they should consider putting a shade/wall up between the bathroom and the bedroom.

Pros: Clean and comfortable

Cons: Over booking.com i was charged Sfr 201 for a twin room for single occupancy including breakfast. Way too much for the location. Also no tea making facilities in the room. If it cost Sfr160 i would have been happy.

Pros: Friendly and very helpful staff. Nice room and comfortable bed. Location(close to the train station)

Cons: TV connection was not good.

Pros: For single usage the room was very big.

Cons: In the morning it was quite loud

Cons: We have to pay to go in the fitness room.

Pros: I think the place is nice and the staff were excellent.

Cons: Unluckily it was very very hot in Zug and the hotel has no a/c and it was impossible to sleep.

Cons: They don't invest for airconditioning. This hotel does not merit the price.

Pros: Liked staff. Did not like lack of air-conditioning, especially when we had hot days.

Cons: Air-conditioning.

Pros: Location, free parking

Cons: Room was not clean enough, spider around window frames, room 100

Pros: bit old but clean and with very friendly staff. not far from zug is it a good alternative for the ones visiting zug for business.

Pros: near a local train station - good

Pros: Staff was very helpful. Price, free parking. Everything was nice from the point of 'usual services' except cleanliness and breakfast...

Cons: The rooms and floors are not clean enough. The breakfast is awful. Room view - to the top of the next building...

Pros: Clean, rooms were wide. Free coffee & tea machine in each floor.

Cons: There was no AC in the room, we couldnt sleep because of hot weather. Only small fan. No attractions around the hotel except the lake. The breakfast was very basic.

Pros: The staff at check in was extremely friendly. Great value for money with comfortable and spacious room.

Pros: It's a decent place, noting fancy and nothing particularly nice to report, but it's way cheaper than the hotels in the center.

Cons: It's on a very noisy road.

Pros: Location on the lake and view of the lake

Cons: Carpetor rug in the bedroom

Pros: Great breakfast, nice location, good restaurant for dinner

Cons: Hotel is a bit older what you can see on the carpet. Rooms could have a better cleaning

Pros: The location is fabulous, the restaurant and breakfast very good, and the staff friendly.

Cons: A little dated; a ceiling panel in our room looked like it was going to fall. Wifi was very spotty at any distance from the lobby; in the rooms it was essentially useless.

Pros: Friendly staff. Excellent food. Great location. Beautiful view.

Pros: Great position. Friendly staff

Cons: Bed was very hard and room was a little unwelcomimg

Pros: Very well situated, had a lovely grand hotel feel to it

Pros: Great staff and food.

Pros: Greatposition. Good breakfast. Pleasant staff.

Cons: The beds were uncomfortable.

Pros: Perfect location on lake. Just 10 min walk to train station. Beautiful olde world hotel, grand staircase, large rooms with lake views. Very good breakfast included

Cons: We would have liked an electric kettle to make a cup of tea

Pros: Nice big room. Excellent position by the Lake. Good parking.

Cons: Breakfast a bit basic. No fridge. No Coffee making.

Pros: They are very helpful at all the time. Thanks

Cons: Everything was right. Nothing to complain.

Pros: Choice of cereal and fruit good

Cons: Scrambled egg overcooked

Cons: 1. Egg scramble was not good. 2. Breakfast spread can have more items such as bacon. It was a small spread.

Pros: - Room was clean and beautiful. - Washroom was clean. - Hotel is just 80 Mts from Train station so easily accessible . -Hotel staff was welcoming and helpful.

Cons: - Electric Kettle should be provided in the room. -More of Bar and snacks available . You cannot have proper lunch or dinner. -There was only one electric socket in the room to charge your mobile.

Pros: In front of the train station of Baar, confortable bed

Cons: too expensive

Pros: Location near the station. Good breakfast. Helpful staff

Pros: It was close to my relatives and close access to public transportation. I also liked the shops.

Cons: The stores closing so early. Americans have 24 hours access to everything.

Pros: The staff were friendly and were willing to give you as much information as possible.

Pros: It was very clean with very helpful staff and very convenient. we didn't tale breakfast

Cons: the rooms were a bit small, the bath room is really too small. a few more comforts e.g coffee station kettle would be nice. the first room we had, the bed was broken but the management staff were excellent in moving us to a room with a comfortable bed

Pros: Clean, well-organised, everything in the room looks new. Good shower and breakfast

Cons: Beds mattresses are old and hollow

Pros: It was lovely stay. The surroundings were absolutely beautiful and a true Swiss feeling. The view of the lake and being able to walk across the road and enjoy the evenings along the lake was so amazing.

Cons: The room was very hot and could have had an air conditioner. The bathroom that we had to share with many others was very small and no shelf to put toiletries on in use.

Pros: Nice lake location. Electric rental bikes. Easy parking. The staff in the main hotel were friendly.

Cons: Would have been good to of had Air Conditioning in the room. Very hot even with the window open and the fan on. Room was not very clean, hair on the bed. When I ate in the hotel restaurant the service was very slow. However they did apologise. I thought the price of the stay was expensive for what you got.

Pros: I liked the location because it was near a supermarket and the railway station.

Cons: It is an extremely old hotel. I mean yes, chalets are old but this one had croaky floors and doorways. Making a lot of noise! For the money you pay, you deserve a good night's sleep and my parents didn't get it because of the constant croaking noise of the wooden floor above . Also, we wanted a kettle to heat water and tea and I understand that they had mentioned before that kettles may not be available but I don't understand the reason for that. We are paying big bucks, keep a kettle guys! And the lighting in the room is another issue. There is very less of it and the yellow lamps are not sufficient and make your eyes irritable.

Pros: The room matches its price, but the location is amazing in that is near to the lake. We were lucky to be assigned to room with private bathroom. Overall, I like its medieval decoration. The lodge has bad sound insulation and thus easy to be disturbed.

Pros: Nothing

Cons: The creaking floors, being able to hear the people in every room on your floor and in the room above you. Not being in lucerne.

Pros: Food at the restaurant was lovely once it arrived! Very quaint setting. Staff at reception at check in and check out were very polite.

Cons: Room smelt stale and stuffy, was old fashioned in the furnishings. Walls and ceilings VERY thin, could hear absolutely everything anyone else in the building did, floors creaking etc. Service in the restaurant was also very slow. Stairs were steep and difficult to manage if you have any mobility problems. No lift.

Pros: Air condition in the room

Cons: The bathroom was strange and not confortable

Pros: The property had parking space and allowed late check in .

Cons: The shared toilet was not very clean and there is no facility of hand wash in the toilet or ventilation .The room had a small fan and it was hot inside. The reception and the rooms are in different places which is not very convenient . The breakfast is expensive.

Pros: We upgraded to the hotel across the road, well worth the extra money with a balcony and a view over the lake. Beautiful room

Cons: Nothing

Pros: The place was super cute! We loved the chalet experience. It was also close to the train station. There were a restaurant and bar, a small souvenir shop. Cool!

Pros: Lovely chalet , excellent location with access to beach. Great breakfast selection and very nice and welcomming staff

Cons: Did not realize that for our room the bathroom was shared on the hallway. Bathrooms were very clean though.

Pros: Yes

Cons: If dining facility is possible on sunday

Pros: friendly staff, parking before the hotel, clean and modern room, very nice outdoor seating

Cons: too much mosquitos in the room during night; no lift in the hotel (we had a baby carriage and the room on the top floor :-)

Pros: Staff were friendly and very accommodating. They proactively gave us hot water without being asked (there’s no kettle in the room).

Cons: There were quite a bit of mosquitoes during summer and my kids got bitten quite badly.

Pros: Efficiency of the staff if really good. Also their recommendations on the food menu are spot on. Most importantly their ability to handle critical situations is v good. My card was not working at midnight and i called the emergency numbers and they guided me thrugh alternate steps which did not work, so finally the manager herself came with a master key. Problems arise everywhere but The ability to handle problems in customer service is true efficiency. Oh yes- this hotel is the last stop on one of the bus routes outside the train station..its perfect 20 mins travel. V convenient inspite of distance.

Cons: size of room could have been bigger.

Pros: Everything about this place was wonderful and the staff was so helpful! I fully recommend this place!!!

Pros: It was convenient as a stop-over while traveling. Clean. Functional.

Cons: Closed on Sundays and holidays?! I have never heard of this for a hotel! My daughter left her jacket and we thought we could pick it up when passing through again... not possible on Sunday!

Pros: location.

Cons: Attitude of the Owner, the room was not cleaned, mosquitoes everywhere in the room even though the window was kept closed. The hotel closed after breakfast on Sunday morning and didn't open until Monday with wifi appearing to be shut down and guests were left unaided when seeking to check in flights and print off boarding passes.