Continental breakfast included breakfast
4 stars
Hôtel Universel, Centre de congrès Rivière-du-Loup
311, Boul. Hotel-de-Ville, Rivière-du-Loup, QC G5R 5S4, Canada
Rivière-du-Loup, Canada
See location+1 418 862 9520Photos of Hôtel Universel, Centre de congrès Rivière-du-Loup
Overview
Within a 20-minute car ride of Riviere-du-Loup Airport, Hotel Universel Convention Center Riviere-du-Loup offers a sauna, an indoor pool, a Jacuzzi and complimentary Wi-Fi. It also provides water slides, a beauty centre and a Turkish steam bath.
Guests of Hotel Universel Convention Center Riviere-du-Loup can unwind with a rejuvenating massage or treatment at the on-site spa. Helpful and professional staff are available 24 hours a day. The hotel also offers facial treatments, a 24-hour business centre and a bowling alley.
The comfortable rooms at the hotel have a refrigerator, a kitchenette and a mini bar. They are also fitted with a hair dryer, a shower and a microwave.
Hotel Universel Convention Center Riviere-du-Loup features a convenient on-site café. Each evening, guests are welcome to wind down in the cozy lounge bar.
For guests who enjoy exploring local eateries, there is a wide range right on the doorstep. It is also an easy car ride from Notre-Dame-du-Portage and Saint-Andre-de-Kamouraska.
Latest deals for Hôtel Universel, Centre de congrès Rivière-du-Loup
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hôtel Universel, Centre de congrès Rivière-du-Loup
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Indoor pool
- Sauna
- Steam room
- Water slide
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Soundproof rooms
- Soundproofing
- Telephone
- Pool view
- Storage available
Things to do
- Game room
- Golf
- Darts
- Bingo
- Pool table
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Parking and transportation
- EV charging station
- Free parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Hôtel Universel, Centre de congrès Rivière-du-Loup
8.4
Very good
2270 verified ratings
Wonderful
1002
Very good
520
Good
322
Okay
155
Fair
138
Mediocre
54
Poor
79
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, often highlighting the friendly service. However, there were complaints about noise levels, uncomfortable bedding, and unexpected charges, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
3 reviews
All reviews
Pros (+) The parking at the patio door was beneficial along with seating outside when travelling with your pet. Mini fridge is helpful when travelling with a cooler and ice packs. Staff was very nice and location is close to canadian tire and many fast food establishments along with grocery store.
Cons (-) Understandable but hard to visit the pool with kids when dog cannot be left alone in the room. Also a $25 charge for the dog as well.
Cons (-) Confirmation indicated room with balcony: hotel has no balconies. Uncomfortable bedding Extremely loud air conditioning Cramped room. Fitness room : no air conditioning at night, so early morning use far too humid and hot
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the unique offerings of Hotel Universel Convention Center Riviere-du-Loup?
Hotel Universel Convention Center Riviere-du-Loup offers a sauna, indoor pool, Jacuzzi, Turkish steam bath, water slides, beauty centre, 24-hour business centre, and a bowling alley. The hotel also provides Tesla charging, facial treatments, and a convenient on-site café.
How is the quality of the beds at Hotel Universel Convention Center Riviere-du-Loup?
Guests have described the beds at Hotel Universel Convention Center Riviere-du-Loup as very comfortable, modern, and suitable for families. Some guests have also mentioned that the blackout curtains in the rooms are perfect for a good night's sleep.
Is parking readily available at Hotel Universel Convention Center Riviere-du-Loup?
Hotel Universel Convention Center Riviere-du-Loup offers free parking and even has EV charging stations available. Additionally, some guests have appreciated the convenience of parking right at their patio door.
How is the food quality at Hotel Universel Convention Center Riviere-du-Loup?
While some guests have found the restaurant food to be excellent, others have expressed concerns about the quality and pricing. However, the hotel also offers a convenient food dispenser machine and a cozy lounge bar for guests to wind down in the evenings.
What can guests expect in terms of cleanliness and customer service at Hotel Universel Convention Center Riviere-du-Loup?
Guests have praised the hotel for being very clean, well-maintained, and having helpful and professional staff available 24 hours a day. However, some guests have mentioned concerns about specific cleanliness issues and noise disturbances during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Some guests recommended choosing a room with a balcony facing the pool to enjoy the view, but be aware that it might be noisy until the pool closes at 10 pm.
Consider Room Location
If you prefer a quieter stay, request a room away from the pool area to avoid potential noise disturbances.
Check for Special Offers
Keep an eye out for special offers or discounts, as some guests noticed price fluctuations and managed to secure lower rates.
Tesla Charging Available
If you have an electric car, take advantage of the Tesla charging available in the building, making it convenient for eco-conscious travelers.
Be Mindful of Noise
Some guests experienced noise disturbances from neighboring rooms and traffic, so consider this when selecting your room or when booking.
Pet-Friendly Accommodations
If traveling with pets, consider requesting a pet-friendly room on the ground floor for easy access to the outdoors.
Consider Room Refurbishments
The hotel has refurbished rooms, and some guests noted a difference in room quality between the older and newer sections, so consider this when making a reservation.
Check Pool Operating Hours
If you plan to use the pool and waterslide, be aware that some guests found the operating hours limited and the waterslide broken during their stay.
Be Aware of Dining Costs
Several guests found the restaurant to be expensive, so consider exploring nearby eateries for more budget-friendly dining options.
Parking Considerations
While parking is available, it can be limited during busy periods, so plan accordingly or consider alternative parking options if needed.
Location
311, Boul. Hotel-de-Ville, Rivière-du-Loup, QC G5R 5S4
What's nearby
- Grand Portage Regional Hospital0.9 mi
- Parc des Chutes1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 054854, 2025-11-30
Essential information about Hôtel Universel, Centre de congrès Rivière-du-Loup
Low season | March |
|---|---|
High season | April |
Average price (weeknight) | $186 |
Average price (weekend night) | $157 |
When to book a room at Hôtel Universel, Centre de congrès Rivière-du-Loup
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
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Distance to city center | 1.5 mi |
Everything you need to know for your stay in Rivière-du-Loup
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