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sauna was great, hot tub good, room great, people great
Confirmation indicated room with balcony: hotel has no balconies. Uncomfortable bedding Extremely loud air conditioning Cramped room. Fitness room : no air conditioning at night, so early morning use far too humid and hot
Staff were extremely professional and helpful. The restaurant was top notch. Room were a little dated but were clean nevertheless.
No parking. Paid for a room and then told I could not park anywhere near our room. There was a wedding and the parking lot was full. Very inconvenient and staff really were not helpful.
Our room was clean, quiet and very comfortable. All staff were very helpful and polite. Loved your coffee maker. The shower would go from just right to very hot to very cold. When we went for brunch on Sunday morning, we didn't realize we had to make reservations. We had to go to another restaurant.
I can't say I was impressed with this hotel Firstly they did not have our reservation when we arrived. The person at the front desk was effecient and got us a room but wasn't overly friendly.The shower in the room did not work very well (intermittent hot or cold water) When we checked out the young man at the desk said we could have gotten a better rate had we phoned the hotel ouselves instead of using the internet
The location, the size of the room and the bed was very comfortable. Also, liked that breakfast was included. No
It has been updated. We had a view of the river. Wish there were a few hot/warm choices for breakfast given that it was winter.
Newly renovated. Nice and good size beds. Outdoor swimming pool that was closed at the end of August. No exercise room.
It said hot and cold breakfast. It wasn't. Just cereal and toast.
Terrific breakfast with lots of great choices and ready early enough. Large dining/common room for group to eat or meet other than breakfast as well.
Very clean. Kind staff. Breakfast included. It wasn't right off the highway. It was only 5 minutes or so off though. No pool.
the location overlooking the St Lawrence was beautiful. OUr room faced the river which was a great bonus. The interior corridor and stairways were run down and in need of updates and cleaning. cleanliness of the halls and stairways
It had a gorgeous view of the st. Lawrence - not from our room - but behind the hotel. Wifi was free, but couldn't connect - very poor quality connection.
This guest did not leave comments about this hotel.
Clean, modern room and bathroom, very friendly staff
Pleasant staff, decent breakfast, convenient location, nice outdoor pool.
The breakfast had lots to choose from but the coffee machine was difficult to use. The bathroom. The toilet was extremely close to the wall with the toilet paper dispenser almost sticking over the toilet. You could not close the door if you were on the toilet.
The hotel was in a good location and offered good value for the price. Poor directions from Riviere du Loup back to the highway south to New Brunswick.
Only there for a long pit stop but everything was just fine would stay again
As usual, the Comfort Inn is well located in the city, we enjoyed our stay people (staff) very polite. In other word, we will go back for sure. Nothing
The hotel was in a great location to the highway and the staff were very helpful and friendly.
The room was clean. It would have been nice to be asked if I had a points card before check-in; I forgot to show it and then when I remembered at check out;I learned it was to late to register my points.
Friendly staff, comfortable room. Nice breakfast included Location close to major highway for arriving, but same highway has no access for departing. Needed extensive directions, kindly given by front desk staff, to wind our way through the city to gain access to the highway again
First impressions were of the extremely friendly reception lady. Very helpful in orienting us to the hotel and area. It was very important to us that she was bilingual. The room was very comfortable, spotlessly clean, and we'll appointed. We enjoyed a swim in the pool, and a dip in the hottub. Breakfast had a good variety of foods, and really great coffee. Would highly recommend this hotel I would suggest having gluten free bread on hand for breakfast. It could even be kept frozen, and offered if anyone asked for it.
The owner stayed up late just to greet us. He was very nice and was concerned that we have a good stayed. The air conditioner made quite a noise at the beginning but we were able to adjust the fan so it ran quieter.
We arrived late and had called ahead. They made it very easy for us to get into our room right away. The mattress was very hard. We didn't sleep very well on it. The bathroom didn't have a fan and could use an update.
My family and I were very impressed with how clean our room was. Our kids loved watching a movie on the large, flat screen TV/Sony DVD player. And my husband loved the Keurig Coffee maker. Nice touches having liquid hand soap and q-tips/cosmetic rounds! We absolutely loved our stay here!!