Hotel Les Hautes Roches

Restaurant was open late and the terrace was a lovely place to have a drink.

Room was warm and humid and smelled a bit like mildew. They don’t have air conditioning in any but 1 or 2 of the rooms, and that was unexpected as booking.com said they did. The hotel told us that they’d let booking.com know about the AC situation multiple times, however the information remained incorrect on booking.com’s site. After a 5 hour drive to get to the property, my husband and I were extremely disappointed to be shown to a room that was muggy and smelled of mildew. The rooms are billed as luxury, but even aside from the fact that there is no AC, there leaves much to be desired. The bedding is old school - some kind of satin blend comforter. The lighting is also very poor in the room. Finally, the bathroom is what similar to what I’ve seen in Hilton Garden Inn types of places - vinyl lined walls tub, basic fixtures, etc. On top of all of this, the garbage can in the bathroom was on the sink, which just grossed me out. I shouldn’t have to move it after spending $300 for the night. I do want to note that almost all of the staff (except for the brusque man who showed us to our room), was extremely polite and helpful. Bottom line, if we had paid $100, then fine, it’s what I’d have expected, but for $300+, it was an utterly disappointing experience that we were simply stuck with since we arrived after 11pm.