Hotel Europa

Cons: One receptionist was rude and unprofessional when we asked for a room change, flying into a rage the day of our arrival. The others all seemed distant and unmotivated. Throughout our stay, cigarette ...

Pros: The location

Cons: Firstly,our room did not have a window and secondly was located next to the bar so was very noisy at night. Staff were particularly unfriendly and not helpful. Expected more considering the price

Pros: 24 hour resepsjon and bar. Aircontitioner in Commodore areasom.

Cons: Cleanliness of room was really bad, no aircontitioner, just a noisy fan. The room was tiny, and looked nothing like the webside pictures. The bed was small and the mattresses were bad.

Pros: some of the hotel staff were nice, the hotel is right next to termini, so it near for people who want to take the metro and travel.

Cons: One could not tell that it was a 4 stars hotel. We ordered a bottle of wine and brought us some plastic cups, the ones we use for toiletries. One of the reception workers, a woman was rude and not ...

Pros: Not a lot!

Cons: Staff could have been more customer focused. Had our grandson with us so not a good area. Asked for a triple room and got a 'double' with a camp bed and no air-conditioning. Asked for a ...

Pros: The Lobby. We made a reservation at this hotel because it was fairly close to the train station in Rome. Do not stay in this area if you want a decent hotel. Hotel Europe is not a 4 caliber star hotel.

Cons: Room consisted of beds with a single sheet on top of a mattress, a second sheet and a rolled up towel placed on each bed. It looked like the Bates Motel. There were wires hanging from the ceiling and at least one bulb out. We did not stay. AVOID Hotel