Rooty Hill Hotels

Close to most facilities, hotel was clean and room as well.

Some of the staff weren't very customer service orientated.

size od the room

poor quality TV image - no Digital channels

Convenient to business during stay. Quiet & good food

I loved the dinner service, the staff were polite and professional. When pooring my wine my waiter had presented the bottle to me before filling my glass, excellent service.

Not at all we enjoyed our stay and so did my children, they loved the water falls along the side of the stair case.

It was conviently located to where I needed to go.

The reception man new the area very well and answered our questions quickly and thoroughly. In the bathroom, the idea of the soap, cream, shaving foam, sower gel, shampoo and conditioner being in the dispenser is great, though I might have think in todays day and age, using censers would be more appropriate and guest friendly. Also, the bed was sooooooo comfortable!!

Firstly, the smell of the two rooms when we entered was not pleasant at all, on smelt like smoke even though it wasn't a smoking room and the other room smelt stale and musky. Secondly, the couch was very sunken and uncomfortable. Lastly, the bathroom is much too small for comfort and ability to move!

Breakfast was good

I liked the pillow that I had, I have always had to take my own but had forgotten to take it.

Service at the restaurant was good when we had dinner after 9pm on night of arrival.

?

As we were staying a few days it was great to have a suite as more like a home away from home. Staff were very friendly and helpful.

The pool was great had it all to myself which was even better for laps. the room was comfortable and clean and they changed all the towels for the next day great service.

Pleasantly surprised,expecting poor quality because of price...exceeded my expectations.Will always stay at Formula1 now...as being a pensioner the dollar is important...and also comfort!!!

I liked everything about it could not fault it at all...Excellent!!!

immediately moved to another room as the door handle was missing from bathroom, new room had a toilet leaking all over the floor

The location in the heart of Parramatta was fantastic. The restaurant in the hotel was excellent and there are so many restaurants close by. I parked the car at the hotel and walked everywhere.

I like it with everything. The best

I can't say anything because I didin't come across with any problem

the room was great

Location & services

could not fault it. Was absolute luxury and the staff were lovely. The rooms are 5 star, incuded dishwasher & washing machine. Nice heated pool and spa

none. Would definetely stay there again.

The apartments are an average size, the bed was comfortable.

Unfortunately the main road noise can be a little annoying, and the blackout curtains needed attention in my room. I was also unaware that the room was un-serviced during my 3 night stay, which was disappointing given the room rate was just over $200 per night.