Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.7 "Location is great."7.7 "
Great parking , according to 77%." -
8.3 "Great service."9.2 "92% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 7.8 "78% thought theservice was very professional ." -
8.0 "Very nice wellness & sports facilities."9.2 "92%
loved the sauna ." -
7.6 "Good pool."
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7.0 "Internet works."10.0 "100% thought it was a
great value ." -
5.8 "Average comfort."5.3 "Only 53% said
rooms were big enough ." -
5.7 "Breakfast is mediocre."
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4.8 "Vibe wasn't good."3.8 "62%
criticized the unstylish hotel ." 3.3 "For 67%, thelobby entrance was sub-standard ." -
4.5 "Bad amenities."4.0 "60% thought the
building wasn't nice ." 0.0 "100%complained about the elevator ." 3.3 "For 67%, thelobby entrance was sub-standard ." -
4.4 "Not very clean."4.4 "56% said
rooms were dirty ." 3.3 "67% said thebathroom was dirty ." 3.3 "Dirty pool , said 67%."
Overall Rating
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8.5 "Location is great."
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8.1 "Great service."9.3 "93% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
7.7 "Good pool."
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6.8 "Internet is average."
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5.8 "Average comfort."5.4 "Only 54% said
rooms were big enough ." -
5.2 "Vibe was decent."
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5.2 "Rooms are ok."5.4 "Only 54% said
rooms were big enough ." -
4.9 "Bad amenities."4.5 "55% thought the
building wasn't nice ." -
4.4 "Not very clean."4.4 "56% said
rooms were dirty ."
Overall Rating
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8.5 "Location is great."
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8.4 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.0 "Very nice wellness & sports facilities."
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7.3 "Good pool."
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5.5 "Average comfort."7.0 "70% said the
beds were comfortable ." -
5.3 "Food is average."
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5.2 "Rooms are ok."7.0 "70% said the
beds were comfortable ." -
4.8 "Vibe wasn't good."3.8 "62%
criticized the unstylish hotel ." -
4.6 "Not very clean."4.7 "53% said
rooms were dirty ." 2.5 "Dirty pool , said 75%." -
3.9 "Bad amenities."3.5 "65% thought the
building wasn't nice ." 0.0 "100%complained about the elevator ."
Overall Rating
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8.3 "Great service."
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5.9 "Average comfort."
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5.3 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.3review from
Generally speaking, it is a good hotel. Nothing.
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7.3review from
The staff was great, even tho we locked ourselves out they responded promptly.
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7.0review from
The staff were efficient and friendly. Room was comfortable and clean and the location was good.
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4.0review from
Spa pool Bed was very hard and uncomfortable, hotel very noisy, bad TV reception
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7.3review from
A convieniently located good quality room well kept and functional with excellent carparking.
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8.0review from
The actual rooms, having a separate bedroom to the living area, though there was a significant leak in the bathroom sink, but my husband fixed it. A minor job. Not cool enough especially at night, with the sulphur smell it took a while to get used to it.
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6.0review from
comfortable not very convenient for centre of town
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8.0review from
The location of the hotel plus the size of the apartment and the standard of furnishings. The reception staff were very friendly and helpful.
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4.8review from
parking Very little space in the rooms. Disappointed with the bathroom especially access to spa bath.
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6.0review from
Nice place, very clean and nice style, also very affordable, will stay again if visiting Rotorua Was a bit cold in the rooms, might need more heating
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8.0review from
The actual rooms, having a separate bedroom to the living area, though there was a significant leak in the bathroom sink, but my husband fixed it. A minor job. Not cool enough especially at night, with the sulphur smell it took a while to get used to it.
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8.0review from
The location of the hotel plus the size of the apartment and the standard of furnishings. The reception staff were very friendly and helpful.
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7.3review from
The staff was great, even tho we locked ourselves out they responded promptly.
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7.0review from
The staff were efficient and friendly. Room was comfortable and clean and the location was good.
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7.3review from
A convieniently located good quality room well kept and functional with excellent carparking.
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6.3review from
Generally speaking, it is a good hotel. Nothing.
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4.0review from
Spa pool Bed was very hard and uncomfortable, hotel very noisy, bad TV reception
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6.0review from
comfortable not very convenient for centre of town
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4.8review from
parking Very little space in the rooms. Disappointed with the bathroom especially access to spa bath.
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6.0review from
Nice place, very clean and nice style, also very affordable, will stay again if visiting Rotorua Was a bit cold in the rooms, might need more heating
