Basics
Dining
Accessibility and suitability
Bathroom
General
Services and conveniences
Pool and spa
Health and safety
Parking and transportation
Media and entertainment
Laundry
Bedroom
Workspace
Things to do
Family friendly
Outdoor
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What dining options are available at the hotel?
The hotel offers on-site dining at Chapman’s, providing a convenient place to enjoy a meal. Guests can also unwind with a drink in the on-site bar or enjoy alfresco dining on the outdoor terrace.
Is the hotel family-friendly?
Yes, the hotel offers kids meals and has a kids zone, making it a great option for families. Additionally, the pool and spa facilities are ideal for both kids and adults.
What can guests expect from the hotel's breakfast?
The hotel offers an awesome breakfast buffet with a delicious selection of food. The buffet is well worth the cost and provides plenty of choice for a satisfying start to the day.
Are there any concerns about the cleanliness of the hotel?
While some guests have mentioned concerns about the cleanliness of certain areas, such as dated rooms and issues with bathroom cleanliness, others have praised the cleanliness of the rooms and facilities. The hotel is committed to maintaining high standards of cleanliness and hygiene.
What are the best times to visit the hotel?
The hotel is a great choice for a visit during the low season in October, offering a quieter and more relaxed experience. Additionally, the newly renovated rooms provide a fresh and modern stay for guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Deluxe Room
Choosing a Deluxe Room ensures an updated and renovated room, meeting modern expectations.
Consider Room Location
If you prefer a quieter stay, be cautious when booking a pool view room, as it may be noisy due to the pool's popularity, especially during peak times.
Check for Room Refurbishment
Some guests mentioned that the hotel is undergoing refurbishment, so it's advisable to inquire about the room's condition before booking.
Explore Nearby Activities
Take advantage of the hotel's proximity to attractions such as the Redwoods Whakarewarewa Forest and Rotorua Rafting for a convenient and enjoyable experience.
Be Mindful of Noise
If you are sensitive to noise, consider requesting a room away from the pool area to avoid disturbances, especially during busy periods.
Consider Parking Options
While the hotel offers free parking, it can get crowded, and some guests had to park on the street. Arriving early may help secure a convenient parking spot.
Request Specific Room Features
If you have specific preferences, such as a balcony or a room with a view, it's advisable to make these requests during the booking process to ensure a satisfying stay.
Inquire About Air Conditioning
Some guests experienced issues with the air conditioning, so it may be helpful to confirm the functionality of the air conditioning system before your stay.
Check for Updated Facilities
The hotel offers a range of amenities, but some guests found certain facilities, such as the gym and pool area, to be worn out. It's advisable to check for any updates or renovations.
Consider Off-Peak Visits
To avoid crowded pool and spa areas, consider visiting during off-peak seasons for a more relaxed experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | May | $126 | $198 |
Cheapest month to stay with an average 37% drop in price. | Most expensive month to stay with an average 72% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 1.6 mi | Rotorua | 4.8 mi |