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Birchwood Spa Motel

6 Sala Street, Rotorua, New Zealand
+64 7347 1800

$85+

Overall guest ratings

7.5/10 Good
Based on 371 reviews

Review highlights

  • 9.3
  • 9.1
  • 5.1
  • 4.7

Nearby

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    About

    With a stay at Birchwood Spa Motel in Rotorua, you'll be minutes from Whakarewarewa: The Living Maori Village and Rotorua Golf Club. This 4-star motel is within close proximity of Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute.

    Rooms

    Make yourself at home in one of the 17 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and barbecue grills.

    Dining

    Continental breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Internet
    • Laundry service
    • Room service
    • Hot tub
    • No smoking
    • Express check out
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 371 reviews
    • 9.3 "Excellent value."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.3 "Management was excellent, said 83%."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.0 "Location is great."
      7.7 "City centre within easy reach, said 77%."
      8.2 "Great parking, according to 82%."
    • 5.9 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.7 "67% found the grounds not bad."
    • 5.1 "Average cleanliness."
    • 4.7 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      4.0 "60% had problems with the shower."
      2.1 "79% were unsatisfied with the kitchenette."
      1.1 "For 89%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
      1.7 "83% thought the tv was sub-standard."
    • 4.7 "Disappointing food."
    • 3.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.3 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    7.4 Good
    Based on 263 reviews
    • 9.3 "Excellent value."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "Management was excellent, said 86%."
    • 8.5 "Location is great."
    • 6.3 "Average comfort."
    • 4.9 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.6 "Rooms are not good."
      4.8 "52% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
    • 4.2 "Disappointing food."
    • 3.8 "Vibe wasn't good."
    • 3.7 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 92 reviews
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good location."
    • 7.1 "High comfort."
      9.1 "91% thought rooms were spacious."
    • 5.4 "Average cleanliness."
    • 5.2 "Rooms are ok."
    • 3.5 "Vibe wasn't good."

    Overall Rating

    7.7 Good
    Based on 14 reviews
    • 7.3 "Good location."
    • 4.8 "Rooms are not good."
    data provided by TrustYou

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