Skip to main content

Back to all Rotorua hotels

Copthorne Hotel Rotorua

328-348 Fenton Street, Rotorua 8040, New Zealand

$98+

Overview
Reviews
Photos
Map

Copthorne Hotel Rotorua - Rotorua - Bathroom

Provided by Hotels.com

Overall guest ratings

7.1/10 Good

Based on 556 reviews

Review highlights

Location

9.2
Service

7.5
Amenities

3.5
Vibe

1.3

Good to know

Comfortable beds

Nearby

About

Located just 5 minutes stroll to Rotorua Golf Club and 4 blocks to the city centre, Polynesian Spa and Lake Rotorua .Visit our website for our Best Rate Guarantee.

Copthorne Hotel Rotorua

Amenities

Fitness center
Facilities for Disabled Guests
Business center
Concierge service
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Golf
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Cable or satellite TV
Air-conditioned
24 Hour Front Desk
Safe
Sauna
Babysitting/child services (surcharge)
Internet (surcharge)
Pets not allowed
Free parking
Playground
Storage available
Wedding services
Outdoor tennis
Terrace/Patio
Wi-Fi

Guest Reviews

All Reviews

Families

Couples

Solo

Overall Rating

7.0 Good

Based on 535 reviews

Location

9.2

Service

7.5

Wellness Area

7.1

Breakfast

5.8

Cleanliness

5.4

WiFi

5.0

Room

4.4

Amenities

3.5

Vibe

1.3

Overall Rating

6.9 Good

Based on 342 reviews

Location

9.2

Pool

9.1

Wellness Area

7.7

Value for money

7.7

Service

7.1

Breakfast

5.6

Cleanliness

4.9

WiFi

4.9

Room

3.9

Amenities

3.4

Vibe

1.1

Overall Rating

7.2 Good

Based on 176 reviews

Location

9.1

Bar and Beverages

7.6

Service

7.1

Breakfast

6.4

Comfort

5.8

Cleanliness

5.5

WiFi

5.2

Room

4.2

Amenities

3.6

Vibe

1.3

Overall Rating

7.6 Good

Based on 16 reviews

Service

7.8

Comfort

6.9

Room

4.7

Recent Reviews

All reviews
Positive
Neutral
Negative

5.0

Pros: The hotel was in driving distance to the town centre and had plenty off on site and off road parking.

Cons: The room we stayed in had not been cleaned properly. There were dirty cups with rubbish in them from the last stay and opened packets of tea in the tray. One cup had a spoon stuck solid in the cup...

Reviewed Jul 2017

review from
10.0

Pros: Beautiful bed and bed linen lovely bath to soak in and very quiet

Cons: nothing every thing was great

Reviewed Jul 2017

review from
10.0

Pros: The staff were friendly Our room was neat & tidy

Reviewed Jul 2017

review from
7.5

Pros: Comfortable bed and room a reasonable size - warm, with a TV with Sky Sport. Very good quality dinner and good service especially as it was/is school holidays. Large group of Tourists were ...

Cons: Generally the hotel looks pretty tired, skirting in our bathroom was coming away from the wall and the carpet in our room had a large patch replaced with carpet that did not match. However, value for...

Reviewed Jul 2017

review from
7.9

Pros: comfy bed, freindly staff

Cons: Getting a bit tatty in places

Reviewed Jul 2017

review from
9.6

Pros: Kids loved the pool and the restaurant! Staff in the restaurant were awesome with our kids (7 & 8 yrs) and the food was amazing. They were the two draw-cards for us to return from our previous ...

Cons: Would prefer rooms that open onto the garden area. Additional towel would be handy. Had 3 towels for 4 people booked. Also if using for the pool as well, they end up fairly wet!

Reviewed Jul 2017

review from
7.5

Pros: Comfy beds. Warm room. Friendly staff and good value for money

Cons: The fridge was warm for some reason and at random times throughout the night you could hear clearly the other guests were talking/yelling in the hallway.

Reviewed Jul 2017

review from
9.2

Pros: The cleaners were very friendly and professional. Hot food for breakfast could vary though maybe every other day, but was nice.

Cons: The gym needs up grading.

Reviewed Jun 2017

review from
9.2

Cons: We asked to clean the room. when we returned we noticed clean towels on the dustbins and the beds not made up.

Reviewed Jun 2017

review from

10.0

Pros: Beautiful bed and bed linen lovely bath to soak in and very quiet

Cons: nothing every thing was great

Reviewed Jul 2017

review from
10.0

Pros: The staff were friendly Our room was neat & tidy

Reviewed Jul 2017

review from
9.6

Pros: Kids loved the pool and the restaurant! Staff in the restaurant were awesome with our kids (7 & 8 yrs) and the food was amazing. They were the two draw-cards for us to return from our previous ...

Cons: Would prefer rooms that open onto the garden area. Additional towel would be handy. Had 3 towels for 4 people booked. Also if using for the pool as well, they end up fairly wet!

Reviewed Jul 2017

review from
9.2

Pros: The cleaners were very friendly and professional. Hot food for breakfast could vary though maybe every other day, but was nice.

Cons: The gym needs up grading.

Reviewed Jun 2017

review from
9.2

Cons: We asked to clean the room. when we returned we noticed clean towels on the dustbins and the beds not made up.

Reviewed Jun 2017

review from

7.5

Pros: Comfortable bed and room a reasonable size - warm, with a TV with Sky Sport. Very good quality dinner and good service especially as it was/is school holidays. Large group of Tourists were ...

Cons: Generally the hotel looks pretty tired, skirting in our bathroom was coming away from the wall and the carpet in our room had a large patch replaced with carpet that did not match. However, value for...

Reviewed Jul 2017

review from
7.9

Pros: comfy bed, freindly staff

Cons: Getting a bit tatty in places

Reviewed Jul 2017

review from
7.5

Pros: Comfy beds. Warm room. Friendly staff and good value for money

Cons: The fridge was warm for some reason and at random times throughout the night you could hear clearly the other guests were talking/yelling in the hallway.

Reviewed Jul 2017

review from

5.0

Pros: The hotel was in driving distance to the town centre and had plenty off on site and off road parking.

Cons: The room we stayed in had not been cleaned properly. There were dirty cups with rubbish in them from the last stay and opened packets of tea in the tray. One cup had a spoon stuck solid in the cup...

Reviewed Jul 2017

review from

Photos

Copthorne Hotel Rotorua - Rotorua - Bathroom

Provided by Hotels.com

1/2

Copthorne Hotel Rotorua - Rotorua - Bedroom

Provided by Hotels.com

2/2

Map