Santa's Hotel Santa Claus

The breakfast at the hotel is fantastic, with a wide selection of meals and good vegan and gluten-free options. Guests love making the gluten-free pancakes every morning.

The hotel's location is excellent, right in the city center and within walking distance to many attractions, restaurants, and shops. It's also very accessible and surrounded by several dining options.

The hotel boasts a well-functioning sauna, adding to the overall appeal of the stay. Guests can enjoy the in-house sauna, which is a fantastic feature.

The hotel rooms are clean and comfortable, with spacious and well-decorated interiors. Guests can expect amenities such as a mini bar, clean and redecorated comfortable beds, and a private bathroom with a bathtub.

The hotel staff are very kind, helpful, and friendly. Guests have received complimentary room upgrades and buffet dinners, and the reception staff have been described as lovely and very helpful.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests experienced delays during check-in, especially when arriving early. It might be beneficial to inquire about the possibility of early check-in to avoid any inconvenience.

The hotel's central location makes it convenient for exploring nearby attractions such as Unique Lapland, Lordi Square, and Rovaniemen Keskuskentta, all within walking distance.

The breakfast area can get busy, and guests suggested being mindful of the timing to avoid potential crowding and ensure a more relaxed dining experience.

Some guests noted a lack of amenities in their rooms. It could be worthwhile to request specific amenities, such as a bathtub or additional toiletries, in advance to ensure a comfortable stay.

The hotel features a well-functioning sauna, but guests mentioned limited operating hours. Checking the sauna schedule in advance can help plan a relaxing experience.

Several guests experienced delays and long waits during the check-in process, especially when the hotel was fully booked. It might be helpful to inquire about flexible check-in options to streamline the process.

Some guests were pleasantly surprised with room upgrades. It could be worth inquiring about the possibility of an upgrade for an enhanced stay experience.

The hotel has a system of time slots for breakfast, which some guests found unusual. It's advisable to plan and pick up a time slot card at the reception for a smoother breakfast experience.

Some guests felt that certain aspects, such as the Christmas dinner, were overpriced. It might be beneficial to review pricing details for additional services to manage expectations.