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Its proximity to shopping, Paihia wharf. Facilities are very clean and presentable.
Friendly and helpful staff. Great location and superb view from restaurant. Comfortable room peaceful and quiet surroundings
it was really nice and the service was good
good location on bayside promenade and close to pier for boat trips. good facilities and good value buffet dinner. orientation of accommodation wings means that few if any rooms could enjoy a bay view.
Great pool and location to town and activities
Private reservable spa, local breakfast facility, free parking, great staff
Changed room-the staff were most accomodating. The room was excellent and would definitely return The curtains, especially on the ground floor with car lights shining in, were too light-need block-out curtains.
Central location N/A
nice location, room was not big but comfortable and in good condition. some reception staff was not really friendly
Excellent and friendly reception on arrival
The location was great, the staff were friendly, and the swimming pool and jacuzzi were good. The beds were very uncomfortable.
The staff were OVERLY friendly and helpful, good location, clean and tidy unit and quiet.
all rooms had a view of the beach. staff was very friendly and accommodating.
It is truely a magnificent hotel offering friendly service.
The view was great and room very comfortable It was quite pricey
Ideally situated for touring the area The restaurant was rather pretentious and the same CD was played during thye two evenings we dined there. On one of the evenings they had taken a reservation for dinner from a party of 16 who were not residents - the staff and the kitchen could not cope with the result a number of residents had to wait over 90 minutes for one course.
Location was perfect - close to town, but off the main street so very quiet. It was possible to walk to everything, including shops, restaurants and ferries across the bay. The rooms were very large and had a great view. The staff was very friendly and helpful.