Saas Grund Hotels

The location is incredible, the view of the mountains is breathtaking.

There was no information about the sauna, jacuzzi, etc. The corridors and the room looked quite uncared for. It was very difficult to find the entrance and also later to find the staff when needed and mostly did not speak English.

The hotel staff were not to be seen anywhere, nobody was there at the recption for most part of the day, if you need something you have to poke inside the restaurant kitchen. Also difficult for English speaking guests to stay here

Good location, close to bus terminal and centre of town. Staff very helpful and accommodating. Free use of cablecars in the area a real bonus. Spacious room with balcony and great views over to Allalin/Alphubel.

I have been several times at the Metropol. and my sojourns there have always been very mice and comfortable. The owners and the whole staff are very kind and friendly. The restaurant is very good too. Incredible good location in the very center of Saas fee.

We got such a low rate on booking.com that we were expecting a bare-bones hotel. However, this hotel is a historic hotel that has been recently renovated and is very centrally located. Though we didn't pay for the upgrade, we got a suite with balcony facing the glacier - a very pleasant surprise indeed. Absolutely recommended, particularly during off-season (July 1-2 for us) and book through the website for a great deal.

Service attitude

Absolutely fantantastic view of Alpine mountains view, very close to public transport system , awsome food , comfortable and cost effective rooms.Hotel stuffs were very well communicative and helpful. Highly recommended for people who are travelling to Saas Valley area.

I found everything very good and do not see anything wrong.

The staff were really nice and helpful although most of them didn't speak English so well.Breakfast is nice and full, dinner is at least a 3 course excellent meal. The hotel is pretty close to the ski site and there are chargeless shuttles there. In the bottom line, we really enjoyed our stay - We recommend!

The reception on arrival was so warm and welcoming and continued throughout our stay. Very convenient to the small town. Comfort and food were both excellent.

Nothing disappointed and although expensive, we did feel we received value for money

The staff, service, accommodations, food, were exceptional. The hospitality was delightful.I felt totally pampered! A most delightful and relaxing experience.

Sloping wooden beams and quality of design of room

Can't think of anything

Excellent location right in town with balconies overlooking a spectacular view of the valley and the glacier. Large room with comfortable bed, couch, and breakfast table. Complete and delicious breakfast included. Great food for dinner in the restaurant.

no complaints

The room was excellent and the breakfast delicious !

Hotel staff is very attentive to my needs, location is perfect.

Friendly staff who operated a very clean, spcious and accomodating facility.

Very friendly staff. Quiet and clean room.

Excellent customer service, good location, fair price!

Location right next to the Hohsaas cablecar is very handy. My room was available very early, which was good because I also checked out very early the next morning. Nice room with balcony looking up towards Saas Fee and Allalinhorn. Very good value for money.

Good location friendly staff and good supply of breakfast

A large room, with nice balcony and fantastic views. The breakfast buffet was the best of our two weeks in Switzerland, Italy and France.

Not sure I would stay here for skiing, pretty far from the lifts... but we were hiking so no big deal.

Very friendly staff, well run and good evening meal option.

The staff of the restaurant was extremely professional and friendly.

The staff at the reception was neither pro-active nor very professional. When approached at the reception desk, they did not get up from their chairs immediately, nor did they know the times of bus services or how to obtain cinema tickets. Relevant training of this staff would be highly recommended. No hotel shuttle bus to the skiing lifts is offered by the hotel on Saturdays as according to the hotel is the main arrival and departure date during the week. Unfortunately also no official buses operate on Saturdays. So the hotel guest staying over a Saturday is required to walk by foot to the skiing lifts.

Centrally located hotel offering some of the best value accommodation in Saas-Fee. Excellent breakfast buffet with plenty of fresh fruit. Good 6-course evening menu. Drinks bill brought with last course so no hanging around waiting at end of meal. Pool small but good depth and temperature for swimming. Spa small, but good. No noise from other guests or from outside. Good size rooms. Box of chocolates when paying final bill was a nice touch.

Try and go to dinner between 7 and 8 – the one day we went later we felt rushed. Some serving staff not very happy, but good service. Resort is very quite from early evening onwards. Rooms / duvets too warm.

The office staff were wonderfully friendly, helpful and welcoming and we felt the rooms were comfortable and a genuine bargain for the cost.

Nothing at all.

it was the best value food in town and the staff were very kind

Warm, friendly welcome and hospitality. Cleanliness and tidiness throughout. Fresh decor. Use of the excellent spa facilities in the sister Hotel Europa. Use of the ski room in a another sister hotel near the ski slopes to store our skis and boots in after skiing, letting us walk through the village unburdened and in comfortable boots.

No.

I think Artemis is a very good choice if you want to ski in Saas Fee, stay in hotel but not willing to pay a fortune... Rooms are rather simple and not the biggest, but they are clean and cosy, decent 3-Star Standard. Everything else was perfect - very welcoming and friendly staff, good breakfast, and surprisingly good spa with sauna and whirlpool (two separated areas: naked and not-naked). The hotel is around 10 minutes walk from the lift but there is a locker room just next to the lifts so you dont have to carry your skis and ski boots on the way back to the hotel.

We were made to feel most welcome. Thank you

No

Great room for a family, and wonderful care and service from the owners.