Pros (+) Clean, quiet
Cons (-) No continental breakfast. They wanted $15 pp for a hot breakfast. Too much.
3 stars
Hilton Garden Inn St. Charles
4070 East Main Street, Saint Charles, IL 60174, United States
Saint Charles, IL
See location+1 630 584 0700Photos of Hilton Garden Inn St. Charles
Overview
Located in Saint Charles, Hilton Garden Inn Saint Charles offers 3-star accommodation, as well as an indoor pool. It has a gym, as well as a 24-hour business centre, a 24-hour reception and an express check-in and check-out feature.
There are a variety of facilities available to those staying at Hilton Garden Inn Saint Charles, including laundry facilities, luggage storage and meeting facilities. In fine weather, an outdoor terrace provides an ideal place to relax.
Rooms at the hotel come with refrigerators, hair dryers and microwaves.
Hilton Garden Inn Saint Charles has an on-site restaurant, convenient for those who wish to eat in.
Hilton Garden Inn Saint Charles is under a 45-minute drive from O'Hare International Airport. Those staying at the property can also enjoy an easy walk to West Chicago and Schaumburg.
Latest deals for Hilton Garden Inn St. Charles
Amenities at Hilton Garden Inn St. Charles
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Things to do
- Golf
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Garden Inn St. Charles
7.8
Good
152 verified ratings
Wonderful
57
Very good
26
Good
31
Okay
8
Fair
13
Mediocre
5
Poor
12
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the cleanliness of the hotel. However, many expressed dissatisfaction with the high parking fees, lack of complimentary breakfast, and various maintenance issues such as noise from the air conditioning and water pressure problems. Overall, while the location and service were praised, guests felt that the value for the price paid was lacking.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
108 reviews
7.6 out of 10
28 reviews
9.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an indoor pool, an on-site restaurant, and a convenient snack bar. Additionally, guests can enjoy the outdoor terrace and the fitness center during their stay.
Are there any concerns about the beds' comfort?
Some guests have mentioned that the beds were hard and uncomfortable. However, others have found the rooms to be clean and well-maintained.
Is the hotel's cleanliness a common point of praise?
Many guests have praised the hotel for its cleanliness, noting that the rooms were clean and well-maintained. However, a few guests expressed concerns about specific areas undergoing renovations.
What can guests expect from the hotel's customer service?
Guests can expect friendly and efficient staff who are often praised for their service. However, a few guests have expressed concerns about communication and maintenance issues.
When is the best time to visit the hotel?
The hotel experiences high season in June and low season in December. Guests visiting during the high season can enjoy the nearby cultural attractions and the warm weather.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in December, which is considered the low season for the hotel.
Nearby Attractions
The hotel is conveniently located near various attractions, including Dellora A. Norris Cultural Arts Center, Arcada Theater, and Otter Cove Aquatic Park, providing plenty of entertainment options.
Check Room Amenities
Some guests found the rooms to be well-equipped with amenities such as refrigerators, microwaves, and spacious bathrooms, making for a comfortable stay.
Inquire About Special Services
If you're celebrating a special occasion, such as a wedding anniversary, consider informing the staff. Previous guests have had positive experiences during their anniversary stays.
Noise Levels
A few guests mentioned noise disturbances, so if you're sensitive to noise, consider requesting a quieter room location.
Verify Pool and Hot Tub Availability
Some guests were disappointed to find the hot tub closed during their stay. It's advisable to check the status of the pool and hot tub before booking if these amenities are important to you.
Dining Options
While some guests praised the breakfast and restaurant, others found the breakfast to be overpriced. Consider exploring nearby dining options for breakfast.
Accessibility Features
The hotel offers increased accessibility with features such as roll-in showers and lowered sinks, catering to guests with specific needs.
Communication with Staff
If you encounter any issues during your stay, don't hesitate to communicate with the staff. Previous guests have found the staff to be friendly and accommodating.
Location
4070 East Main Street, Saint Charles, IL 60174
What's nearby
- Dellora A. Norris Cultural Arts Center1.5 mi
- Hunt House2.9 mi
- Joel H Hubbard House3 mi
- Andrew Weisel House3 mi
- Arcada Theater3 mi
- Beith House Museum3.1 mi
- Hotel Baker3.1 mi
- Steel Beam Theater3.2 mi
- Kane County Fairgrounds4.5 mi
- Durant House Museum4.7 mi
- Otter Cove Aquatic Park5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn St. Charles
Low season | March |
|---|---|
High season | October |
Average price (weeknight) | $157 |
Average price (weekend night) | $144 |
When to book a room at Hilton Garden Inn St. Charles
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn St. Charles
FAQs when booking at Hilton Garden Inn St. Charles
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Saint CharlesGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 18.4 mi |
Everything you need to know for your stay in Saint Charles
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