Courtyard Chicago St. Charles

The hotel offers a popular location near historic downtown St. Charles, large comfortable rooms, a great fitness center, an evening restaurant/bar, and a morning breakfast with a wide selection of menu items.

Some guests mentioned issues with the sink leaking in their room, but the hotel was quick to address the problem. Additionally, a few guests noted specific areas that needed attention, such as the bathroom needing an update and the shower being gross and stained.

The hotel provides a fitness center with everything needed, a food bar for breakfast, and a clean lobby with a cozy fireplace and a kiosk for late-night snacks. However, it's important to note that the hotel does not provide a free shuttle service, despite what the website may indicate.

Guests can expect helpful, friendly, and professional staff who are accommodating and understanding. However, a few guests experienced issues with their reservations and room assignments, as well as with the hotel not meeting their expectations in terms of service.

Several guests praised the hotel for having super comfy beds, while others mentioned that the beds were not comfortable or that they were loud. It seems that the experience with the beds may vary.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

March is considered the low season, which might result in fewer crowds and potentially lower rates.

The hotel is conveniently located close to various attractions such as the Arcada Theater, Dellora A. Norris Cultural Arts Center, and the historic downtown St. Charles with shops and restaurants along the Fox River.

Some guests were disappointed by the absence of microwaves in the rooms. If this is important to you, consider confirming this amenity before booking.

Double-check your booking details with the hotel directly to ensure that the room type and special requests, such as a balcony, are accurately noted and available upon arrival.

If traveling with a pet, it's advisable to confirm the pet policy and any associated fees beforehand to avoid surprises at check-in.

September is considered the high season, which may offer more favorable weather and potentially more vibrant local events and activities.

The hotel is close to a cocktail bar area, offering an opportunity for evening entertainment and socializing within a short distance from the property.

If specific services are important to you, such as a free shuttle, it's recommended to verify their availability directly with the hotel before arrival to avoid any inconvenience.

Some guests encountered maintenance issues such as leaking sinks. It may be beneficial to inspect the room upon arrival and report any issues promptly to ensure a comfortable stay.