Pros (+) This location was convenient and you didn't have to drive far for food or where I was working. I would recommend this hotel for those traveling through for work, vacation, or just need an overnight stay.
2 stars
Holiday Inn Express & Suites Chicago West - St Charles
Photos of Holiday Inn Express & Suites Chicago West - St Charles
Overview
Nestled near DuPage Airport, 35 miles outside of Chicago, Holiday Inn Express & Suites Chicago West – St Charles provides the perfect escape just outside the city. Enjoy proximity to exciting attractions, historic landmarks, and local gems like Arcada Theatre, Pottawatomie Park, downtown Geneva, and the Kane County Flea Market – all just minutes away. Business travelers enjoy proximity to companies like RR Donnelley, Accenture, General Electric, Ernst and Young, General Mills, Smithfield Food, Aquascape and Ball Horticultural. Shop the Chicago Premium Outlets or Aurora Mall, explore scenic trails along the Fox River and Kane County Forest Preserves, and savor exceptional local dining. Start each day with our complimentary Express Start Breakfast buffet, stay refreshed in our 24-hour Fitness Center and heated indoor pool, and enjoy free Wi-Fi and free parking. After a busy day, retreat to our spacious guest rooms with plush bedding and thoughtful amenities. No matter what brings you to St Charles, we provide the comfort, convenience, and care to make your stay truly exceptional.
Latest deals for Holiday Inn Express & Suites Chicago West - St Charles
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Holiday Inn Express & Suites Chicago West - St Charles
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Tumble dryer
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Dining
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Free parking
- Private parking
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Holiday Inn Express & Suites Chicago West - St Charles
8.3
Very good
253 verified ratings
Wonderful
143
Very good
33
Good
21
Okay
10
Fair
13
Mediocre
9
Poor
24
Summary of reviews
Guests say
Guests appreciated the hotel's location and modern room features, but many expressed dissatisfaction with cleanliness, service, and ongoing construction. The thin walls and poor Wi-Fi were also common complaints.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
137 reviews
7.9 out of 10
68 reviews
9.5 out of 10
2 reviews
All reviews
Cons (-) All good
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel offers a wonderful selection and is highly praised by guests for its quality and variety.
Is the hotel's location convenient for exploring nearby attractions?
The hotel's location is perfect for exploring nearby attractions, with many restaurants and shopping options within walking distance.
How is the cleanliness of the hotel rooms?
The hotel rooms are very clean and well-maintained, providing a comfortable and pleasant stay for guests.
What are the highlights of the hotel's amenities?
The hotel offers a quiet and clean environment, friendly staff, and a great breakfast, making it an excellent choice for a comfortable stay.
Are the beds comfortable at the hotel?
The beds at the hotel are extremely comfortable, ensuring a good night's sleep for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Construction
Some guests reported outdoor crowding due to construction, so consider requesting a room away from any ongoing renovation work.
Check Room Amenities
Ensure that your room is equipped with all necessary conveniences such as a coffee maker and ice bucket, as a few guests mentioned these were missing in their rooms.
Consider a Balcony Room
Booking a room with a balcony facing the fountain comes highly recommended for spectacular views, as mentioned by several guests.
Verify Room Cleanliness
While most guests praised the cleanliness, a few reported issues such as bathtub drainage problems and loose toilet seats, so it's advisable to check the room thoroughly upon arrival.
Inquire About Pool Availability
If the indoor pool is an important amenity for your stay, it's recommended to confirm its operational status in advance, as a few guests were disappointed to find it closed.
Request Room Maintenance
Some guests encountered maintenance issues such as failing ceilings and noisy refrigerators, so consider requesting a room that has been thoroughly inspected and maintained.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Arcada Theater and various museums, providing entertainment and cultural experiences within a short distance.
Check Breakfast Variety
While many guests praised the breakfast, a few mentioned that the variety and taste could be improved, so it's worth checking recent reviews for breakfast feedback.
Confirm Staff Friendliness
The majority of guests appreciated the friendly staff, but a few encountered rude behavior, so it's advisable to confirm the consistent friendliness of the staff.
Plan for Noise
Some guests reported noise disturbances from neighboring rooms, so consider packing earplugs or requesting a quiet room location to ensure a peaceful stay.
Location
155 38th Avenue, Saint Charles, IL 60174
What's nearby
- Dellora A. Norris Cultural Arts Center1 mi
- Hunt House2.2 mi
- Joel H Hubbard House2.2 mi
- Andrew Weisel House2.2 mi
- Arcada Theater2.3 mi
- Beith House Museum2.3 mi
- Hotel Baker2.4 mi
- Steel Beam Theater2.4 mi
- Kane County Fairgrounds3.8 mi
- Durant House Museum4 mi
- Otter Cove Aquatic Park4.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Chicago West - St Charles
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | June | $136 | $233 |
Cheapest month to stay with an average 44% drop in price. | Most expensive month to stay with an average 31% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Holiday Inn Express & Suites Chicago West - St Charles
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express & Suites Chicago West - St Charles
FAQs when booking at Holiday Inn Express & Suites Chicago West - St Charles
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Saint CharlesGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 2.1 mi | Chicago O'Hare Intl | 19.2 mi |
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