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The peasceful relaxed atmosphere of the hotel and setting.Very helpful staff. Spacious rooms with dressing gowns and slippers included. Difficulty in finding a parking space, if the golfers hadn't left before we came back late afternoon.
the location, sauna & pool
Location The hotel is "stuck in the middle". Quality of rooms and hotel facilities is mediocre at best. Prices (high) are not justified for what you get. Staff is not polite. You do not feel welcome as a family and you will not get the quality you pay for as a business/solo traveller.
Its a hotel that I would like always to come back for. Restaurants are good but expensive.
Great location, good facilities (eg golf course) Decoration, fittings and furnishings felt a bit tired - ready for a make-over. Couldn't make air-conditioning work (could have been my ineptitude and for a one-night stopover couldn't be bothered to take it up with hotel staff!)
Lovely bright spacious room.Staff very courteous and helpfull. No english language television bar CNN.Hotel advertised as having satelite tv.
By far and away the best thing about this hotel was its location and view Service was highly variable, the wi-fi did not work in our room as it was too far from the router but staff would not admit it or send someone to sort it out. Food at restaurant was way over-priced and only one restaurant open in peak season despite advertising two.
The location is delightful and this is why we visited the Hotel again. This lovely chic Hotel is looking a bit tired. There are too many different themes of decoration when there should be one throughout. The corridors need re-decorating - at the moment they are like being in an institution - creams and whites with a reflecting paint would be perfect with a modern lighting system and ornate mirrors with heavy ornate painted wooden frames and foliage murals highlighted with spotlights - to create the chic ambience of style and luxury in these important internal areas. We were in Room 114 which was delightful once we were inside. This was a sexy, romantic chic Hotel when I visited her several years ago - it wouldn't take a lot of expenditure to restore her style once more. Our friends were disappointed too
The staff was charming, knowledgeable and helpful. The view was wonderful and the pool area was lovely. This hotel has seen better days. The rooms are spartan and the entire place needs a paint job. All the woodwork is scratched and dinged. For a "luxury" hotel it's short on amenities--no newspaper at your door, no individual soaps, shampoo, moisturizer, shower cap, etc. The fitness center had a few elipticals and exercyles. It was in a (stained and worn) carpeted area off the indoor pool. The heat and humidity from the pool and hot tub made the room unusable. The tennis courts were neglected. A medium grade Best Western is a better value.
The room and friendly atmosphere A very expensive breakfast
beautiful location, charming old hotel, rooms with Med Sea views are outstanding
excellent location, friendly staff, extremely relaxing, beautiful hotel and grounds, perfect to get away from it all.
Convenient location and nice setting I didn't like the way guests were allowed to hog poolside loungers by putting towels on them and then not using them. There should be a use them or lose them policy.
The ambiance, excellent quality and value formoney ,friendly staff , close to the beach, the grounds and gardens, outdoor pool
They've problems with a low quality of staff in restaurant service,swimming pool and reception.The hotel needs to be refurbished.
The hotel is situated in a park like environnement, about five walking minutes from the beach.From the dining room there is view on the bay, especially when dining on the terasse. Free parking space in the shade of the pine trees.
Wonderful location near the sea front.
The restaurant, lounge and gardens were very nice My room was extremely poor quality althoughthe outlook and terrace nice. No plugs for hairdryer, mobile phone and other things. No internet facilities. Bed tiny. The room needs completely reburbishing.
The grounds, carparking facilities, pool and balcony room A beautiful Grand Hotel let down by poor hygeine and lack of cleaning. Staff in Restaurant did not respond to service requests even when dirty and cracked cups laid out for use! Complaints noted on departure but no response to date.
Very good setting with all expected amenities especially swimming pool, lunchtime meal arrangements and excellent covered area for breakfast Looking rather tired in some areas - rez de chausee carpet, exterior paintwork and path maintenance
very clean (brand new), right on the water, marina and bay, also beside a park, walking distance to some small cafe's. Nice rooms, innovative sliding blinds on the balconies breakfast option very expensive, did not use it.
The whole experience was a plesure.
Staff very helpful and polite. Hotel modern and clean. Rooms, Parking, Pool and 24hr service excellent. No
Motivated, attentive staff and management. New facility, location right in the middle of the port. Nice views all around. Plenty of parking. Nice, big rooms, nice views of the port. elevator programming is very slow (door delay, start/stop), and it sounds like it needs lubrication badly (even though brand new). The door out to the terrace from the restaurant is heavy and difficult to open while carrying the buffet. The room fills with construction dust, but this should clear out after a couple of weeks. The parking gates swing open inward so there is the risk of a jamup if you're too far forward leaving the lot and someone is right behind you.
Very good price value relation !
Lovely room with good bathroom and private balcony.Beautiful view over the harbour and beyond.Nice to have tea-making facilities, with china mugs..all very clean..Didn't have breakfast but noticed tables outside near pool which looked sunny and welcoming. Good pool but would be too small if many guests wanting to use at same time.Location central and useful to walk to selection of restaurants and cafes.Free parking in hotel carpark very welcome. Confusion on paying the bill at checking -out Problem was that the staff were speaking English and therefore not clear to understand the amount which was different due to the city tax
Great location, ferry to Toulon, staff very helpful
The beds were perfect, the pool was a real plus, the perfect stopover for us for our holidaydestination. The noise of the music at the harbourside
The location was a little bit out of Toulon , But a lovely taxi boat ride accross the bay to toulon old town port. A bus journey was avilable. But a taxi could be expensive. A little bit out of Toulon Town, Taxi's a bit expensive
Very courtious staff,made to feel welcome,our third visit and recommend this hotel,will return for sure no problems at all
location, near the beach and the town center, and the quality of food in the restaurant+ service in beach restaurant and reception for a **** Hotel the infrastructure could be refitted, lift permanently out of order,
Clean, professional staff, great location with great views from the rear. A little expensive
I liked the modern design, the location, and the luxurious bedrooms..
excellent location, private beach, delicious breakfast on the terrace with a see view, friendly and helpful staff air-conditioning blowing right at your face when sleeping :/
It was easy, comfortable, we had our privacy, good breakfast and the view was amazing No.
Location was good Finding it was difficult as we were looking for the name Thalazur, whereas the hotel is just called Ile Rousse. The private beach is very cramped. Bathroom was poor - shower did not even have a screen. Breakfast not value for money
Location was excellent for our trip - only 5 mins walk to Stade Mayol to watch the rugby, and about the same to the harbour with its many restaurants. Rooms were spacious and very clean and tidy. Also represented good value for money. One member of staff on reception wasn't very welcoming when we arrived and seemed disinterested in checking us in.
No major complaints really The breakfast was a bit shy, even if we did have it quite late in the morning
Great location in the heart of the city. Located directly above the main shopping mall in Toulon, very convenient access for Carrefor grocery store, sports and electronics shopping. Nice to have WIFI, secure parking. Friendly and helpful staff.
nice room and good breakfast, conveniant location stuff - poor English. Despite I had reservation seems they didn't record it...now, with my poor knowledge of French and mentioned their poor knowledge of English you can imagine how it was. Luckily, I had my laptop with the confirmation.
Nice&friendly staff either at reception or in restaurant Breakfast is poor,one type of cheese,no eggs,charcuteries was only ham! Internet outlet at reception vvlimited only 1screen&10min.time!!!
Breakfast with great coffee espresso and croissants, good decoration, large room. Difficult to find, although we had a navigator system (GPS) with us. When we finally found it, I told it to the girl at the reception and her behaviour was not kind at all.Paying parking, not so good region of the hotel.
Close to the centre, next to rugby ground as that was purpose of trip. Good size room, nice bathroom, close to front where plenty of restaurants and bars only a few minutes from markets and shops. Not easy to find as signs not at every junction or not easy to see. Breakfast a little basic. Bar service a little slow and ran out of drink. Probably did not expect so many people after the rugby.
Excellent location close to the marina and shopping, clean and comfortable bed, and good breakfast. I've stayed at close to 10 All Seasons and this one was the most in need of refurbishment with very outdated rooms (carpet, furniture, and fixtures).
Close to everything, buses, port, shopping. found the pillows very uncomfortable, one not enough and two are too high....
Difficult to find. No correct signs from the parking to the hotel entrance.
The facility to delay check-out to a more convenient time for our departure. The hotel was very quiet. The first room we were allocated overlooked the swimming pool. The window was screwed shut and the air conditioning didn't work. The bathroom was dirty and the whole room stank of cigarettes, despite being a non-smoking room. It was uninhabitable. The second room was clean, but the air conditioning was also broken. It was 24 degrees outside and, therefore, rather hotter inside. The window only opened a crack. That room was not usable either. After further discussions with the receptionist, we were moved to a third room with functioning air conditioning and opening windows. In addition to this, the four star rating of the hotel is rather inflated. I have stayed in better three star hotels in France and Italy.
Good location. Comfortable room. Good sized Bathroom.
Located reasonably (10 min in taxi) from train station. Bit of a walk to main tourist precints.
breakfast on the 1st morning, we arrived at 9.30am and most of the cooked was gone and we waited til 10 but no other food arrived, didnt bother again,
Staff very helpfull No
Almost nothing The airconditioning did not work and the hotel was on a busy road making my stay terrible. I would not return ever and was very disappointed.
it was just a night as a sleep over to travel further to Nice ... i would say its not 4 stars , more like 3 stars
As a member of Priority Club 114 408 630 I was not too happy about the service and attitude.I was very pleased that my wife did not accompany me on this trip as she would have been unimpressed. See above....I will probably not use Holiday Inn in the future during my frequent travels unless you can compensate me in some way.
Friendly, clean Very very very very bad food
Very good location for what we needed. The hotel is just 5 min walk from the train station (if you turn on the right street). Big room with a nice size bathroom. Also, we got a great discount price on booking.com, compared to the regular price at the hotel. The hotel needs to be renovated. A bit outdated for a 4 star hotel.
Nice design, confortable bed, big and clean room and also very well furnished and equipped. We had a pleasant back view room with balcony. Very nice around area, with plenty of good restaurants and terraces. The location veeery far from the beach and nearby the noisily concert place from the harbour. They did not refill every day our consumable from the room (like shampoo and sugar). Also, the parking is very expensive, but you do not have other alternatives in the area. And last but not least, the smell: very strong smell of new painting, new plastic carpets and new
Modern and American-style hotel. I liked the location and the facilities of the hotel.
Great value. The hotel is very nice and well laid out.
Fantastic view over the harbour from the rooftop pool and jacuzzi! Excellent location, super central but not right in the middle of everything The aircon nearly froze us ;-) It can't completely be turned off so there was a huge difference between outside 35C and inside
Room was spacious with lovely view over the harbour. Breakfast was excellent - 10 out of 10 to the member of staff who provided breakfast all on his own and could not do enough for you and also with a smile! We did not get to sleep until after 2.00 am with the noise from the market directly outside our window. On the Sunday morning we were awoken at 5.00 am with lots of noise and bangs as they were setting up the local food market! Very loud music went on to 12 midnight that evening from a nearby disco on a ship! So did not get much sleep!
New design. Comfortable ,clean room. Restaurant was very nice. The spa not up to the expectation. The see view was not a real see view having the crane just infront of the room(107).
Good spacious rooms, friendly employees, safe car park in the hotel garage although getting in and out takes a little patience. Very nice location in the hart of the city. No beaches within 1km
Excellent location for every season. Very interestring mix of a simple fishing village and a modern Hotel. Everything was perfect.
Room was modern, very good location. Resaurant did not look inviting. Reception lounge and bar did not look warming. Lacked any character.
The nice view at the harbor
Very helpful and friendly reception staff. Excellent location. Rooms good size, facilities good and very clean. Good bathroom. Breakfast average and had to request coffee/food to be replenished several times. Noise from adjacent rooms very audible.
only one small lift for whole hotel even though stayed on first floor was not allowed to use the stairs because you had to go through the breakfast room had to wait 10 mins to get out several times.
excellent location in city centre. Quiet room, free wifi. The breakfast was too expensive.
Convenient location in a very nice town. There was a very musty smell in the room that we couldn't get rid of.The walls were very thin.
The location was fantastic - very central and on a semi-pedestrianised area. There was an excellent restaurant just around the corner (Les Artistes). The room was double glazed and air conditioned. The beds were comfortable, if rather narrow. The breakfast was reasonable for Euros 8, but facilities for boiling eggs would have made it better, and a top up of the ham/cheese platter without being asked! Staff were friendly and informative, providing maps and details of public transport, markets, beaches, etc. There were no drawers, just a few hangers in the wardrobe. The bathroom was modern, but there was no soap dish in the shower, and the shower head did not have a hook, so you had to hold it whilst showering.
Wonderful, helpful,friendly,polite receptionist.
the location i was very disappointed. i had stayed there 4 weeks before. this time the room was quite dreadful. the shower hardly worked and i had to hold it in my hand since there was nowhere to hang it on the wall. there was no mini bar either - contrary to what was announced. a major disappointment ... but thx god the hotel gad not moved. so the location was as great as before ... to choose this hotel is a bit risky since the rooms are very different from one another
The hotel is very well situated, in the heart of old Toulon, with good cafes, a market, shops close by and it is also very near to the water front. Parking available. Nothing. It was great. I would strongly recommend it.
The stairs to the upper floors are a death trap and the lights didn't work properly. It is a miracle that someone did not break their neck.
the proximity to the marina;the location in pedestrianised area of bustling cafe restaurant quarter. Absolutely nothing (but the lift was unreliable on 2nd thoughts!)
Staff very helpful, friendly and seemed happy. I liked the rooms, very, very clean, lovely bathroom with SEPERATE toilet. Lift is very small but that disn't make much difference to us. I enjoyed my stay there. The location was fine too.
helpful staff, clean room, nice view, very good location, close to transport links and city centre, easy to get to places from no fridge, no tea-coffee facilities. Especially dissapointed absence of a fridge.
spacious room, nice change to have bath as well as shower
the room was wide, clean, with a big bathroom no freezer, and the big drawback is the nose!!!!the hotel is beside a big boulevard and even the double window could not cut the cars nose! so we slept very bad...
Staff especially good and very helpful. Great personal attention, much better than many larger hotels. A bit noisy and the carpets in the room were in need of cleaning.
Service-minded front desk staff and generous check-out hours.
Nicely located and eqipped with necessary facilities Staff cordiality and location
Is a few minutes walk from the railway station and about 10 minutes from the marina and waterfront area. Staff took extra care to meet my needs, without being asked. Nice haven in the city centre
easy to access everywhere silent and kindly
I liked the friendly female receptionist. I did not like the stained carpet, the location was terrible considering my family stayed on the waterfront in a nicer room for the same money.
A spectacular hotel. If you choose the view rooms you will not be disappointed.
way the rooms are furnished / decorated, breakfast quality, friendly personel, location etc ...
Location by the sea Parking nightmare. The hotel has 4 very samll parking places for 28 rooms.
Excellent location, a few minutes stroll from the Mourillon beaches and walks. Dreadful sound insulation - could hear every creak from neighbouring rooms.
location parking/garage facilities for motor bikes insufficient, unsafe.
Out of the oppressive central area and with oblique sea views. Unusually adequate bed for a South of France hotel. Excellent restaurant 200 metres to the east.
Location was ideal, 20 minutes walk to city (rugby stadium) and close to beaches and coastal walks. Excellent restaurants nearby.
Terrace overlooking sea. Very clean - staff try to be helpful. Reception staff did not have town map. Had no info on tourist facilities or attractions. This was the only hotel in 14 nights with this kind of experience: we put it down to Toulon not being a tourist town and the poor training of the weekend receptionist. Breakfast overpriced so we ate ealsewhere.
The sea view from the room, the excellent restaurant, the secure parking, the free internet access. No. But the website did not mention that the restaurant was closed on Sunday.
Convenience -We were there to begin a cruise the next day.
The room The food at the hotel restaurant and the hotel staff attitude at the reception. They didn't show being concerned about client satisfaction.
good hotel for reasonable price, clean and comfortable with large parking spase, the breakfast costs 12 euros/person - rather expensive.
Big room We arived a little bit before the check in time.I Asked the receptionist whether they have our room ready.I Said that I understand that it is not check in time yet, but we arrived a long way with a 8 month baby and it would be very nice of her to check. The receptionist said that it is not check in time and did not bother to check.On 12 -voila!- All rooms suddenly are ready... Near highway-noisy
Great location on the beach.
The hotel is just in fron of the sea which is a very good point and location. The room was so small and said to be ok for 4 persons but actually it was even impossible to turn around the beds... For 1 night it's ok but I would not recommend this hotel for any longer stay. On top of that, the staff is neither very welcoming nor friendy.
Very good hotel, wonderful place. Be sure to come back yet.
The staff were friendly, the rooms have fabulous sea view, and although only 2 stars we were delighted to have a fridge in the room.
It was a ideal location for the markets and a bus service to the beach we walked most of the times The price
Convenient location, effecient reception
convenient location for train station no
Rooms were basic but clean. Communal areas were not as good with stains and marks on many of the carpets.
immediate on the opposite of the trainstation No nonsoking rooms available> one room was very smelly, I got another room an that was somewhat better So ring the hotel if you booked a room an make sure you get a non-smoking/non smelly room!!
Close to Railway Station Beds. Like sleeping on a piece of wood. One of reception staff not very friendly, but to be fair the more experienced member was very helpful.
Location right across from the train station and short walk to quayside. The staff were friendly. The rooms were basic but comfortable. The bathroom was clean.
- quiet room - great bed - great services
I liked the fact that it was directly opposite Toulon Station and only a very short walk to the centre of the town with its up-market shops and attractive harbour. The friendly staff are particularly helpful - opening-up the breakfast restaurant earlier in order to let us check-out sooner to catch a train.
the whole hotel was exactly what i wanted.