Guest reviews
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Solo
Overall Rating
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9.3 "Excellent pool."
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9.1 "Terrific location."9.3 "
City centre within easy reach , said 93%." 9.2 "Great parking , according to 92%." 10.0 "100%appreciated the closeness to the beach ." 9.3 "Near to public transport , according to 93%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.1 "Excellent breakfast."
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 9.0 "90% said therecreation staff was great ." 7.1 "71% said thereception staff was great ." 9.6 "Excellent childcare , thought 96%." 8.8 "88% found therestaurant service to be one of the best ." 7.5 "Housekeeping was great , according to 75%." -
7.7 "Good amenities."7.4 "74% thought the
building was wonderful ." 8.7 "87% found thegrounds to be nice ." 8.0 "80%loved the facilities for kids ." -
6.8 "Vibe was decent."5.6 "Only 56% thought, the
hotel was stylish ." -
6.7 "Average value."
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5.0 "Average comfort."2.1 "79% thought it was
too noisy ." 4.2 "Air conditioning was criticized by 58%." -
4.4 "Bar is not good."
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3.9 "Internet is poor."0.8 "92% said the
wifi quality was bad ."
Overall Rating
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9.4 "Excellent pool."
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9.2 "Excellent breakfast."
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 8.9 "89% said therecreation staff was great ." 9.1 "91% thought theservice was very professional ." -
9.0 "Terrific location."8.9 "
City centre within easy reach , said 89%." -
8.3 "Food is delicious."
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6.8 "Average value."
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6.2 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 5.5 "Only 55% saidrooms were big enough ." -
4.1 "Internet is poor."0.7 "93% said the
wifi quality was bad ."
Overall Rating
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9.2 "Excellent pool."
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9.1 "Terrific location."9.1 "
Great parking , according to 91%." 9.3 "City centre within easy reach , said 93%." -
9.0 "World class service."9.2 "92% said the
recreation staff was great ." 8.8 "88% thought theservice was very professional ." 7.1 "71% said thereception staff was great ." 9.5 "Excellent childcare , thought 95%." -
8.8 "Breakfast is good."
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7.5 "Good amenities."7.3 "73% thought the
building was wonderful ." 8.5 "85% found thegrounds to be nice ." 8.1 "81%loved the facilities for kids ." -
6.2 "Average value."
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5.7 "Rooms are ok."6.0 "
Beds were acceptable for 60%." 5.0 "Only 50% saidrooms were big enough ." -
4.6 "Not very comfortable."2.1 "79% thought it was
too noisy ." -
4.2 "Internet is poor."1.1 "89% said the
wifi quality was bad ."
Overall Rating
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.1 "Food is delicious."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
Clean, quiet and comfortable rooms in a reasonably well located hotel. The service was friendly and efficient. Christmas songs in mid-November!
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7.7review from
We were made very welcolme and all the staff was very nice.Good food and a clean hotel
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7.0review from
The variety of possibilities for eating, drinking and relaxing along with easy parking and access on foot to St Helier and by car to the rest of the island we're just what we needed. We swam each morning and appreciated the varied facilities of the aquadome. Very little at all - shame that the sauna was not working.
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4.3review from
lots of facilities lots of noise staff taking breaks talking under bedroom window most of the night
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3.0review from
Some staff were very nice and helpful, especially in the Italian restaurant. We have to thank them for saving our dinner. The aquadome is the main attraction, but unfortunately it does not make up for the low quality standard presented in the main complex. Some staff require training. Especially at reception and in the breakfast room we were treated with disrespect. The entire hotel complex has the appeal of a dated cruise ship which was underlined by the dominating presence of elderly people sleeping in the chairs. Food is nothing special. Cleanliness is an issue. Upon arrival in our room, our baby crawled over the floor and found worn underwear. We were given a new room, but for the price of a five star hotel in Zurich, we expected a lot more.
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4.8review from
The quality of food was very good, staff friendly and the leisure and entertainment 1st class. Breakfast menu could have been changed every other day. The rooms were 'tired' and in need of refurbishment. All in all a reasonable hotel with the potential to be much better.
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7.6review from
Room, food, friendliness of staff and the swimming pool
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5.2review from
courtesy of staff lack of wifi or internet connection in rooms;
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8.0review from
Its position, close to St. Helier but not too close. The staff were all friendly and very helpful. The food and service couldn't be faulted.
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8.0review from
Everything Nothing
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7.0review from
Clean, quiet and comfortable rooms in a reasonably well located hotel. The service was friendly and efficient. Christmas songs in mid-November!
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7.7review from
We were made very welcolme and all the staff was very nice.Good food and a clean hotel
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7.0review from
The variety of possibilities for eating, drinking and relaxing along with easy parking and access on foot to St Helier and by car to the rest of the island we're just what we needed. We swam each morning and appreciated the varied facilities of the aquadome. Very little at all - shame that the sauna was not working.
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7.6review from
Room, food, friendliness of staff and the swimming pool
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4.3review from
lots of facilities lots of noise staff taking breaks talking under bedroom window most of the night
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3.0review from
Some staff were very nice and helpful, especially in the Italian restaurant. We have to thank them for saving our dinner. The aquadome is the main attraction, but unfortunately it does not make up for the low quality standard presented in the main complex. Some staff require training. Especially at reception and in the breakfast room we were treated with disrespect. The entire hotel complex has the appeal of a dated cruise ship which was underlined by the dominating presence of elderly people sleeping in the chairs. Food is nothing special. Cleanliness is an issue. Upon arrival in our room, our baby crawled over the floor and found worn underwear. We were given a new room, but for the price of a five star hotel in Zurich, we expected a lot more.
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4.8review from
The quality of food was very good, staff friendly and the leisure and entertainment 1st class. Breakfast menu could have been changed every other day. The rooms were 'tired' and in need of refurbishment. All in all a reasonable hotel with the potential to be much better.
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5.2review from
courtesy of staff lack of wifi or internet connection in rooms;
