Guest reviews
Overall Rating
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8.3
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8.2
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7.6
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7.5
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7.4
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7.3
Recent reviews
- All reviews
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- Neutral
- Negative
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7.7review from
Breakfast was ordinary
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9.4review from
Staff was very friendly. Enjoyed visiting with some of the guest. The pool was great for laps during the day and a lot of fun for the kids at night Would have liked something beside hard boiled eggs for protein at the continental breakfast. I do know that the cost of some meat would be greater. Some people just don't act like parents and their kids literally tell the parent what to do.(not the hotels fault)
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4.8review from
The staff was nice and they had a great chess set in the lobby. The rooms are disgusting. The toilet kept getting plugged and there was no water pressure. We stayed for 2 nights and 3 days. The maid didn't clean the room or provide clean towels second day so we had to clean it ourselves and ask for fresh towels. Pretty disappointing.
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4.0review from
Locationr Room not secure as window would not lock on first floor. Tacky carpet. Marginal furniture. Just worn out
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6.0review from
Staff was very friendly and helpful. Easy and convenient location for any activities in the Straits area. Room seemed clean and inviting. Cost on par for expectations overall. Free breakfast on Sunday morning was better than i could've expected. Upon check-in a staff member could not be located to assist me at the front desk even though I was the only one in the lobby at that time. (result of under-staffing the hotel) Drain for the sink in my rooms bathroom was partly clogged resulting in a slight backup in the morning. No accommodations to iron your clothing, so if you plan on something nice be prepared.
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8.0review from
It was cheap and near everything we wanted to see. The staff was very friendly and the room was pretty clean! This was mostly my fault for not asking if other rooms were available, but being located outside the pool was horrible. It was damp in our room and loud at night. The staff was very nice and I'm sure they would have helped. I should have asked for another room. We stuck with it. Don't get a room near the pool if you can help it!
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9.4review from
Staff was very friendly. Enjoyed visiting with some of the guest. The pool was great for laps during the day and a lot of fun for the kids at night Would have liked something beside hard boiled eggs for protein at the continental breakfast. I do know that the cost of some meat would be greater. Some people just don't act like parents and their kids literally tell the parent what to do.(not the hotels fault)
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8.0review from
It was cheap and near everything we wanted to see. The staff was very friendly and the room was pretty clean! This was mostly my fault for not asking if other rooms were available, but being located outside the pool was horrible. It was damp in our room and loud at night. The staff was very nice and I'm sure they would have helped. I should have asked for another room. We stuck with it. Don't get a room near the pool if you can help it!
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4.8review from
The staff was nice and they had a great chess set in the lobby. The rooms are disgusting. The toilet kept getting plugged and there was no water pressure. We stayed for 2 nights and 3 days. The maid didn't clean the room or provide clean towels second day so we had to clean it ourselves and ask for fresh towels. Pretty disappointing.
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4.0review from
Locationr Room not secure as window would not lock on first floor. Tacky carpet. Marginal furniture. Just worn out
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6.0review from
Staff was very friendly and helpful. Easy and convenient location for any activities in the Straits area. Room seemed clean and inviting. Cost on par for expectations overall. Free breakfast on Sunday morning was better than i could've expected. Upon check-in a staff member could not be located to assist me at the front desk even though I was the only one in the lobby at that time. (result of under-staffing the hotel) Drain for the sink in my rooms bathroom was partly clogged resulting in a slight backup in the morning. No accommodations to iron your clothing, so if you plan on something nice be prepared.
