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Very efficient and friendly staff. The room was spacious and well equiped. The whole hotel was very clean and well presented. The food was excellent.
I very comfortable, spacious, clean and a super resturant
Location was convenient. Dinner in the restaurant was the first inedible meal after 2 weeks in Europe. No way to control the ventilation and air circulation in the room, making it a hot airless box in which it was impossible to sleep.
Very comfortable beds meant a good night's sleep was had by the whole family. Very clean and well kept room. Good buffet breakfast. No facility for an inexpensive evening snack. Food expensive. Receptionist not always at the desk. Room rather small for a family room. We were rushed at breakfast - staff started to clear away the buffet before we had finished eating.
ease of check in Food
It was a great stop over point for travelling through France, the xbox in the foyer was a a welcome surprise for the children after a long journey. The staff were very friendly and helpful.
Food was good but expensive, good facilities fort the kids Room was adaquate for a family of 4 for 1 maybe 2 nights as a stop overbut would not recommend for longer to small.
As we were travelling across France from The Alsace to Honfleur it was very convenient as a stopover as very near to motorway. Easy to find thanks to SatNav! Not really a long term holiday hotel.
Very Peaceful and very Clean
The hotel was excellent value and perfect for our overnight stop as we drove to spain
Great reception from the Manager who gives an excellent overview of Orleans and good restaurant recommendations. Convenient for city centre (20 mins on foot- 5 mins by bus from just outside the hotel) but quiet with good (free) parking. Comfortable hotel with value for money prices. Note that there is no bar or meals other than breakfast.
Staff were exceptionally friendly and helpful, nothing was too much trouble. The hotel grounds were peaceful and the location was not too far from the centre of Orleans (20 mins. walk). Excellent buffet breakfast No complaints.
The hotel was conveniently located close to the city. There was very convenient and secure on-site parking. Hotel staff was extremely helpful and friendly. The hotel room was large and comfortable. The buffet breakfast was plentiful with a variety of selections.
Really helpfull manager and staff. Easy to get to cityt centre. Off street parking, and suprisingly quiet location. Nothing, for an overnight stay
A pleasant hotel in lovely grounds. It has good parking facilities and is within easy walking distance of Orleans centre. The manager was very helpful and spoke excellent English. A member of staff recommended a very expensive taxi firm which were obviously just trying to exploit tourists. We took one from the rank in Orleans well after midnight and it was less than half the price of the previous cab. The same female member of staff was unpleasant and unhelpful, even when we spoke French. What a shame, the hotel was great otherwise!
It was convenient for a stop over, friendly staff and helpful I would have liked a kettle in the room and maybe nets on the windows so you could open windows without getting flies in
M. Marc Hirondeau is an exceptionally friendly and helpful hotel Director. Hoter offers simple, comfortable, quiet rooms. Good breakfast. Free parking. 20 minutes walking to central Orleans or good bus service (up to 21.00) within 50m. Perhaps a drinks machine would be good, but this is a great value for money hotel.
Very clean,pleasant helpful staff,convenient for city. No tea making facilities
The evening and morning staff was very helpful and a pleasure to talk to. Their English was much much better than my French but they let me try my language skills and also gave me some French pointers. Overall - staff, accommodations, breakfast, ample parking, and the location to the river walking path – downtown - and the highway worked great for holiday.
It is very well located facing Loire river. 10 minutes walking to city centre We had room for 3 ans only towels for 2.
Off road, secure parking (we had canoes on the top of our car). No resturant
I especially loved that the location was near the river, and that my room was so very quiet, as it face those beautiful Midieval walls of the old city.Also that there was free use of the computer.
Nice location and good facilities made this very good value for money. free WiFi throughout the hotel was a strong plus. Good value breakfasts - with proper coffee!
easy to find, large parking space, nearby city centre noise parking space (late arrivals/early departures), smell of the room (cleaning?)
hotel was clean ,comfortable and in a good location nothing
Just perfect for a stop-over - easy to find and great to have parking provided. Friendly staff and very useful that the man who greeted us at reception spoke English. Bathroom could have been cleaner.
closeness of the city within walking distance breakfast not included quite expensive for what you got
Convenient car parking (free). Room serviced very late in day.
impossible to find.
Friendly staff, we were running very late and they were very helpfulI would stay there again
It had a toilet The generator in the factory next door was noisy and ran on and off all night. No bedside tables.
Basic but excellent value and very friendly owner.
The breakfast choice was exceleant. There was no Restaurant, or if there was we were not made aware of it. We had presumed that as a Restauranr was included in the information we would be able to have an evening meal there.
That we arrived late and left early and did not have to stay too long in this dump. The very small bedroom and bathroom, being in an industrial estate, it was only worth about half the amount you charged us.
THERE WAS A SECURE CAR PARK AS WE WERE TRAVELLING THOUGH TO SOUTHERN FRANCE. THE EVENING MEAL WAS DISAPPOINTING.
located on an industrial estate we found no evidence on signs which would have helped greatly in locating the hotel which several local people were not aware of and could not direct us to !
Approach roads were busy during shopping hours but that is a small problem
Good view from room over the River, excellent sound insulation on the windows ensuring the room whilst overlooking a busy road and bridge, very quiet. Good parking facilities.
The whole stay was great, The room is very large with two double beds, the bathroom was very nice. I really enjoyed breakfast. The internet speed was pretty good. It was in the middle of the city. I relly enjoyed it. None
Very clean and quite newly refurbished. Free coffee in lobby and free wifi. Very clean toilets. Great buffet breakfast. Easy to find location and parking was easy. Feels a bit like a Hilton. Price was good too. Staffing was 3-4 star. Receptionist very friendly and helpful. Staff for dinner and breakfast were nice but not highly professional to match the looks of the hotel. Bar tender was rude and closed bar early.
close to the town centre, private parking
Located on the banks of the Loire, within walking distance of the city centre, this hotel makes an ideal base for exploring the town. The staff were friendly, the restaurant was perfectly acceptable and the rooms were quiet and spacious. The rooms are quite expensive unless you book in advance and breakfast, parking and internet access are available only if you are prepared to pay a hefty supplement.
Everything worked as it should. Definitely one of the better Mercure Hotels. Perhaps a bit pricey compared to comparable competitors. The entrance to the hotel is via a one way road system that is abit convoluted as it is in a traffic-busy part of Orleans.
Room and facilty Limited menu fir dinner. Had better selection at IBIS Millau
The staff were friendly and the rooms were good.
Hotel was as expected and portrayed web site. No problem for a short stay and well priced for Orleans. Friendly staff.
Check in was smooth. Breakfast was good. Nice to be able to make a cup of coffee in the bedroom, bur only one not adequate provision for two cups. Facilities in bathroom were god Bathroom door was dirty both sides showing that it is never cleaned Check man was rther cocky and treated us as elderly and not interested in our stay. Coffee at breafast was cold as it had been standing for too long in a vacum flask some of
The friendliness and efficiency of the staff, the convenience of the parking, the spaciousness of the room and the good breakfast. Nothing to comment about here.
The perfect spot for travellers to rest. Close to the motorway with very good staff, room and breakfast. Will definately be using them again.
The room was amazing. Very comfortable after a long drive up from the South. You need a car as the hotel is on the outskirts of town.
Its room size was ideal, being sound proofed, suite style, parking & breakfast & access to restaurants in walking distance
Very well thought out brand new accommodation. Ideal for a family with small children. Secure, clean and easily accessible from the N20 or A10.
Ideal for travellers who want to be self-contained, i.e. a kitchenette with all facilities, fridge, microwave, coffee and tea making facilities etc etc. and comfortable beds. Good for overnight stay and also as base whilst visiting the Orleans area. Will deffinitely use again. Found the bathroom arrangement a bit strange. WC is in the bathroom with only a louvre door separating it from the bedroom . Apart from that the bathroom was fine with good shower (not often something you get in France) hairdryer etc. etc.
Well equipped, very smart and comfortable room (espace suite) provides everything you need for a short stay in the Orleans area. Very friendly staff and a good breakfast selection (didn't try the hot dishes). Much better than the conventional chain hotels in the area. Nothing negative about the hotel, but Orleans centre is about 3-4 miles drive - easy though and parking is good when you return to the hotel.
An excellent stop-over hotel, really comfortable and well-equipped family suite which easily accommodated four of us. Ideal mid-point when driving to the south of France and will use again
Comfortable, clean and convenient
Very good check-in & check-out, very good staff Breakfast, cold selection was ok, sausage & egg was disgusting.
I liked the free internet services,although was unable to connect in my suite due to faulty telephone connection9Was reported and immediately noted down.Also liked the kitchen facilities The automatic light in the toilet which comes on when you enter the bathroom.As a light sleeper i was woken up every time my husband went to the toilet.Bathroom near the bed
Easy to find and very central. Very helpful staff and good advice on where to park, eat etc. Basically badly decorated, dirty, smelly and in urgent need of refrubishment.
Good Location in the middle of town, everything within walking distance. Located on a busy and noisy street, hard to sleep through. Walls between rooms are also thin and definately not soundproof
Friendly staff! Good breakfast for the money!
Room in need of refurbishment. Overcharged on room and breakfast, a total of €8.00 Please refund. When queried, their knowledge of english disappeared.
Quiet, comfortable room. Cheery, helpful staff. I found it difficult to find when walking from the station on the first night. Local people didn't know the address either! Once I found the route it was easy, just off the main street!
the location so close to the centre of Orleans was superb. Friendly atmosphere and helpful staff who were very understanding about my terrible french. Bathroom a bit poky. Room very basic and absolutely no extras.
Did not like the noise!! The walls are too thin - I don't like hearing men going to the toilet, or chattering all night. I would have liked a mirror in the bedroom as well as in the bathroom.
It was very conveniently situated to explore Orleans. The room was rather small and the towels were rather rough.The parking was tricky as it was in a very full public car park.
the rooms needed some tlc
Very helpful and obilging staff. Real French style hotel, basic but very clean. Breakfast good and location very close to centre of Oleans. Parking can be a problem if using a roofbox. I booked private parking which was arranged but this copes with vehicles 1.9 metres or less. Ensuite bathroom seperated by wonky concertina door. Towels on hard side. Good television.
Cheap, but very modern + comfortable room Price of breakfast
Excellent hotel - very good value for money. Spacious and modern rooms, very clean and good facilities - restaurant, cafe, internet. This hotel deserves another star on its rating!
Nice clean room & good service Would have liked tea/coffee facilities in the room
Excellent breakfast, tennis court (free equipment), friendly staff, good ambience
It is a good hotel for a stopover.
The food was excellent. I could not move the bath water supply from bath to shower. Room 243
Outside of hotel may put off visitors as it is pretty basic looking, however the inside of the hotel is wonderful with a lovely central garden and pool, tennis courts, table tennis and al fresco area. We had two rooms, not interconnecting, but next to one another with large bed and sofa bed. Had dinner in restaurant, enjoyable vegetarian cuisine and a super breakfast, lots of choice including innocent smoothies!
The rooms were a reasonable size, clean and modern, free wifi, staff were very helpful and attentive, plenty of parking and near all local places of interest, although the location itself was\quiet and attractive. Some of the doors seemed very noisy at night as people came in and out.
A perfect place for families with young children to stop on the way to the South of France. Clean, modern, welcoming and relaxing. Much more 'holiday-ish' than any city hotel I have ever stayed in, the ideal place to recharge batteries during a long drive. Very friendly guests too! More staff in the bar/restaurant would have been good as service was a little slow - although the staff that were there worked very hard.
Restaurant open long hours to accomodate travellers
Very good location, in the city center. Excellent breakfast. Small but confortable room. Professional staff. Good value for money.
The room was very nice, quite, airconditioned. Good location, breakfast, internet was free. The bathroom was very small.
Hotel is located in a pedestrian area, so access to the hotel with a car is slightly confusing and hopefully not illegal :) It might be good to have this topic clarified in the hotel info...
The Staff, both the reception desk and breakfast staff were very helpful and attentive. Breakfast was very nice, well presented, and very well cared for. The rooms were clean and neat, great towels. The lighting in our room was poor. Near the bed were only two small and very low height situated bedlights ... and there was only one other lamp in the room. raising the two lamps by the beds would improve the situation tremendously.
The character of the hotel and its location made this a lovely change from the bland stereotypical offerings from the usual hotel chains.The breakfast was also first class. Be aware that unloading luggage at the front door can be a problem due to a combination of lack of space and the tram cars passing by. It is also tricky to locate depite being very central due to traffic restrictions and said tram cars. My suggestion would be to park first in one of the nearby public car parks and walk to the hotel and assess the best way to get your luggage to the front door. Once you done this everything falls into place.
We were passing through enroute to the Pyrennees There were only 2 sachets of coffee in the room. When we asked the night man for 2 more we were told that they had none available.It was due to the attitude of this member of staff that I marked staff as fair. The check in and out staff were excellent.
Friendliness of staff, proximity to city center, overall atmosphere of the hotel
Location, location. location. The staff is very nice. Rooms are very clean.It is located near Louvre and some metro stations. Breakfast is fine. Rooms are small and isn't enought light.
No car parking.
Concierge after booking the money for the room were blocked twice (they said just to check the validity of the card)
It was perfect for a stop over. 24 hour reception was helpful as we reached very late in the evening and was happy to assist. This hotel is far away from the city centre.
Clean, comfortable, good value, secure parking.
The lady at the reception was very friendly and helpful. The hotel is in the middle of nowhere so you need a car.
Free WI-Fi, Friendly Staff with excellent English, good food, Good bed. No kettle in the room
Nice people, clean room and bathroom For breakfast, there was a large group before us (tour bus) and some things were not available anymore.
The staff were polite and helpful. The restaurant was not open on the night we stayed and it was difficult to find anywhere to eat in the surrounding area so we had to buy sandwiches at the local garage
Low price Quality of breakfast was not very high, most things were empty and upon asking, were refilled again after quite some time of waiting.
The resturant. We were not notified before we went that the resturant was not open at the weekends and that the hotel wes definetly a commercial hotel not for tourists.
A clean room, bright and airy with friendly and obliging staff I found it difficult to understand why the restaurant was closed at weekends
The parking was good, and access was convenient. One member of staff was very helpful. I had to query the bil, as they automatically charged for breakfast, whic we did not have. This was quickly rectified.
The owners were very nice with the guests, offering information and advice. The yard was beautiful. They also have a nice rabbit.
The hotel was an ideal stop over point for those travelling up or down France. It was comfortable and clean; the outside terrace and grounds were a plus point as was the private parking. It wasn't the easiest of locations to find - I would definitely advise a detailed map! The breakfast was overpriced too - the proprietors should either reduce the cost or offer their visitors a greater range of food.
The owners were very friendly and efficient, the hotel and garden was lovely and a real taste of France!
Nice, typically French location None
Bedrooms although small had lovely old-French style furniture. Bathroom had been refitted and was very smart. Room very hot at night - a fan would have been good.
owners were very friendly and also very helpful with local information
Friendly, spotless, well decorated hotel with really lovely rooms. All in all a very pleasant hotel which I would recommend to all of my friends.I would definately choose to stay here again. Not that I did not like......but it would have been nice to have had access to tea/ coffee making facilitites in the room.Otherwise the hotel really can't be faulted on any point.
Very pleasant gardens, good parking, dog-friendly owners no tea/coffee making facilities in the room
friendliness of the personnel and garden -
mere steps away from the train station and helpful front desk staff couldn't connect to internet some of the time, for no apparent reason
very friendl staff, nice breakfast, good lunch packet, very good location not enough lighters in the room
Good location & good service. Bed was not comfortable & Heating was not good.
Hotel located in the centre of the city. Very friendly staff. Family room was spacious, clean. We profited from a great promotion and we had the services of a 3-star hotel for a 2-star tariff.
Comfortable beds, sparse facilities, but clean. Tea- and coffee-making facilities would have been nice.
great breakfast buffet
The location was excellent. there were no tea/coffee making facilities in our room.
The friendly and helpful staff, the location, and the breakfast inclusive in the price. The bedroom light shades with partly exposed bulbs.
Central location is good. Comfortable rooms,helpful staff, and good breakfast buffet make this a very good city centre hotel.