Saint-Maur-des-Fossés Hotels

Attempt to upgrade the bathroom. Original room booked on the internet didn't match the room. Required to pay extra for a larger room. Noisy. Given room with bath and not shower as requested. No reply to questions posed by email prior to visit. Breakfast, coffee cold. Cost expensive.

Individual treatment in terms of schedule (I.E. breakfast) English knowledge

Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.

Good romm. Good brekfeast.

The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.

The staff, Paying for Internet

Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.

Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!

Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount

Very clean, friendly staff, all staff spoke very good english.

Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.

Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access

There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.

Cleanliness of room. Not loud, but permanent noise (air condition + traffic).

rooms had terrible petrol/plastic smell. Impossible to sleep.

It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.

Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty

AS ABOVE

Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.

the restaurant was ok the reception staff was uncommercial people.

Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.

The staff was very friendly and helpful. The shuttle service worked really fine. The price/quality relation is excellent It's old.

The excelent service of airport shuttle (very organized and pratic) and the kindness of hotel staff.

inexpensive rooms with three beds no elevator; thin walls, hotel is situated in an industrial area not far from a street, where female workers take care of certain needs of truck drivers; hotel apparently unknown to quite a few taxi drivers

Close to Orly airport and some decent restaurants close by to get a bite and a beer. Free WiFi Internet worked well. Staff were friendly and helpful. Noise travels easily into your room and the rooms seem to be in need of decorating.

Convenient to Orly Airport The location was in the middle of an industrial and retail park - lots of very large lorries all around. There was a shuttle to/from the airport but there was no way to find the shuttle at the airport if you did not have the hotel's telephone number. Taxis would not take you.

location

The navette picked me up from the airport and delivered me back there the next morning

Free internet, Location. Hotel is old.

Ease of reception and the helpfulness of staff

Close to the airport for early flight Old furniture, matress not so clean, bathroom oldy too

The hotel took a large group - which is understandable - but they wanted to serve breakfast to other guests in a meeting room. TV did not work - I phoned reception and was ignored.

no iron or ironing board

Receptionist was very cheerful and friendly Breakfast is too expensive. An alternative budget breakfast should be offered for those leaving early for travel reasons.

This place was dirty and poorly decorated with whitewash like paint and sinks nearly falling off walls, leg of table in room fell off when I put my purse on it, air conditioning did not work. Was locked in to hotel when we tried to leave in am--we had already paided our bill. This did not look like a safe part of town.

Absolutely nothing. This hotel is horrible and definitely not a 3 star. More like a 1/2 star. The hotel and the rooms were dirty. The breakfast was terrible. Living in France I expect small breakfasts, but the bread was stale and definitely not worth the money.

was close to airport and free shuttel to airport WC was out of function and i coudn't sit on it, The breakfast was cold and i paid 8 euro for a piece of bread and cheese. It was not clean in the room and the wc.