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The hotel was modern with an excellent breakfast, spa facilities and pool. The rooms were clean and confortable. The hotel is in the center of the attractions with a English speaking friendly staff. The resterant served excellent food. This is Russia and you have the some of the old Soviet attitudes still lingering but it is moderated by the customer driven attitude Solo Sokos is known for and with time will improve.
spa zone, swimming pool, restaurant, receiption services nothing
Excellent, professional staff. Very courteous and helpful wit requests. breakfast buffet was splendid and with plenty of choices. The made-to-order omelettes were delicious! The room was clean and comfortable. This hotel is located to many excellent attractions and is a very good choice for exploring the beautiful city of St. Petersburg. Highly recommended!
We lived in a very quiet room with a good view of Vasilie Island. The hotel is close to the Winnter Palace and the Metro. The beds are not comfortable. They are too soft.
Everything was priety nice, very rich breakfast
nice, helpful staff spartan
Great afternoon tea and cheesecake!
Just the place and interior of the hall and room, they gave me after my request to change the previous one. The girl on the reception was really terrible, unpolite to me in everything:in talking, in pose, in explainig the rules and for the other request with check-out. it took me 25 minutes to get the reciept.
Great hotel, very relaxing atmosphere. Staff is eager to help.
location, interior awkward furniture, amateurishness of hotel staff
The staff were very very friendly and helpful, making great efforts even if the English of some was poor. I was even allowed use the staff computer to send a semi urgent email. This sort of individual care and flexible home like atmosphere is a plus. The room was warm, quiet, clean, well serviced and the location was not too distant a walk to the bridge and from there the city proper. The hotel arranged airport transfers, the drivers of which were very good and had quality cars
Close to the center (30 min by walk) & subway (metro station 5 min), cosy, quietly, no noise from the street or another rooms, good breakfast time 8.30-10.30, nice area around the hotel. no special city or sightseeing tours in the hotel.
Convenient location, within 10 minutes walk from metro station. Friendly staff. Clean bathroom and spacious bedroom. Quiet environment. Good price. Staff are helpful but not all of them can speak English. Hotel is old-fashioned. Carpet in bedroom is not clean. Water must be run for a while in the morning before it becomes hot.