Overview

Hawthorne Hotel
Top City Hotel

18 Washington Square West, Salem, MA 01970, United States
+1 978 744 4080

$148+

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Rates

Overall guest ratings

8.9/10 Excellent
Based on 878 reviews
See all reviews

Review highlights

  • 9.7
  • 9.6
  • 9.5
  • 6.8

Good to know

  • Accessible parking
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    With a stay at Hawthorne Hotel, you'll be centrally located in Salem, steps from Salem Common and Salem Witch Museum. This historic hotel is within close proximity of National Park Service Salem Visitor Center and Salem Toy Museum.

    Rooms

    Make yourself at home in one of the 93 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands. Additional features include wedding services and a fireplace in the lobby.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Laundry facilities
    • No smoking
    • Free parking
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 878 reviews
    • 9.7 "Terrific location."
    • 9.6 "Incredible bar."
    • 9.5 "World class service."
    • 8.8 "Amenities are good."
    • 8.5 "Vibe was good."
    • 6.8 "Internet is average."
    • 5.3 "Rooms are ok."
    • 3.7 "Not very comfortable."
    View all review categories

    Overall Rating

    9.1 Excellent
    Based on 535 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
    • 9.5 "Terrific location."
      9.7 "Great parking, according to 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 7.3 "Internet works."
    • 6.9 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.8 "82% said rooms were small."
      1.8 "82% complained about the bathroom."
      0.7 "93% criticized the small bathroom."
      2.1 "79% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
    • 3.6 "Not very comfortable."
      1.8 "82% said rooms were small."
      0.7 "93% criticized the small bathroom."
      4.9 "51% thought it was too noisy."
    View all review categories

    Overall Rating

    9.1 Excellent
    Based on 272 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought parking was inexpensive."
      9.6 "Great parking, according to 96%."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 8.5 "Vibe was good."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 8.1 "Good value."
    • 5.3 "Rooms are ok."
    • 4.1 "Not very comfortable."
      2.1 "79% said rooms were small."
      0.9 "91% criticized the small bathroom."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 70 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
      9.5 "95% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 8.5 "Vibe was good."
    • 5.2 "Rooms are ok."
    • 3.5 "Not very comfortable."
      1.7 "83% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent Reviews


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