Overview

Hawthorne Hotel
Top City Hotel

18 Washington Square West, Salem, MA 01970, United States
+1 978 744 4080

$164+

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Rates

Overall guest ratings

8.9/10 Excellent
Based on 876 reviews
See all reviews

Review highlights

  • 9.7
  • 9.6
  • 9.6
  • 5.8

Good to know

  • Friendly service
  • Affordable parking
  • Wonderful sightseeing

Nearby

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    About

    With a stay at Hawthorne Hotel, you'll be centrally located in Salem, steps from Salem Common and Salem Witch Museum. This historic hotel is within close proximity of National Park Service Salem Visitor Center and Salem Toy Museum.

    Rooms

    Make yourself at home in one of the 93 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands. Additional features include wedding services and a fireplace in the lobby.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Laundry facilities
    • No smoking
    • Free parking
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 876 reviews
    • 9.7 "Terrific location."
    • 9.6 "World class service."
    • 9.6 "Incredible bar."
    • 8.5 "Vibe was good."
    • 7.4 "Internet works."
    • 5.8 "Rooms are ok."
    • 4.1 "Not very comfortable."
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    Overall Rating

    9.1 Excellent
    Based on 525 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
    • 9.5 "Terrific location."
      9.7 "Great parking, according to 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.4 "Vibe was good."
      9.0 "90% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 7.8 "Internet works."
    • 6.8 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.7 "93% criticized the small bathroom."
      1.8 "82% had problems with the shower."
    • 3.7 "Not very comfortable."
      1.5 "85% said rooms were small."
      0.7 "93% criticized the small bathroom."
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    Overall Rating

    9.1 Excellent
    Based on 262 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought parking was inexpensive."
      9.6 "Great parking, according to 96%."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.6 "Good value."
      7.1 "71% were happy with the price of the breakfast."
    • 8.5 "Vibe was good."
    • 8.4 "Food is delicious."
    • 5.7 "Rooms are ok."
    • 4.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      1.0 "90% criticized the small bathroom."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 87 reviews
    • 9.8 "Terrific location."
    • 9.6 "World class service."
      9.5 "95% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Vibe was good."
    • 7.8 "Good amenities."
      7.8 "78% thought the building was wonderful."
    • 5.6 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 3.8 "Not very comfortable."
      1.8 "82% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Affordable parking"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent Reviews


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